All reviews of Rosamond Heaney
Review about: SimpleHealth
Prescription renewal trouble
I had a pretty good experience with this service at first, but things took a turn when it came time to renew my prescription. A couple of weeks ago, I ran into an issue trying to verify my phone number. I reached out to customer service multiple times, but never heard back from anyone. Feeling frustrated by the lack of communication, I decided to switch to a different service altogether. I tried to delete my account, but then got hit with a surprise charge for a prescription I didn't even renew. Trust is super important when it comes to healthcare services, and unfortunately, this whole ordeal has made me feel pretty doubtful and let down.