All reviews of Savanna Steuber
Review about: SmartWool
Order, return, customer service, reimbursement
My recent experience with the company was pretty disappointing. I bought something, but ended up having to return it. Turns out, I had to pay for the return shipping myself, which was a bummer. I sent the item back, tracked it all the way to Italy, but it never got picked up from the post office. I reached out to customer service for weeks, and they couldn't figure out what happened. It seems like they totally lost my return, and I never got my money back like they promised. The products they have are nice, but I'd suggest buying from a different store that guarantees returns.