All reviews of Ted Robel

  • Review about: Everlane

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International shipping issue, delayed delivery

    I recently bought a pair of jeans online and had a big issue with my package taking forever to get to me. I ordered them on November 19th, but somehow they ended up in the UK even though I live in Asia. It was super annoying, especially because I needed them in time for the holidays when I'll be traveling. I contacted Customer Service and they got back to me quickly, told me what was going on, and gave me some options to fix it. I was really impressed with how professional they were and it definitely made me feel better, even if I don't get my package in time for my trip. Shoutout to Rachel for helping me out!