All reviews of W. Cummerata
Review about: EntirelyPets Pharmacy
Back order, charged, outdated website, snail mail prescriptions, unreliable shipping
My experience with EntirelyPets Pharmacy has been really disappointing. I placed an order, got charged, and then found out that the items were on back order for at least 2 weeks. I don't think it's right to charge customers for items that are out of stock, and it's definitely concerning that I was able to order them in the first place. Their website looks like it's stuck in the 1980s, and it's a hassle to have to send prescriptions by mail and ask vets to use fax machines in this day and age. I can't believe a company in 2023 still relies on such outdated methods.
To make matters worse, I placed two more orders at the same time and got a notification from the shipping company that a label was made, but the package wasn't received. It's been 2 days since then, and I'm starting to wonder if I'll ever get anything, especially since I paid over $400. This whole situation has left me frustrated and unsure about their service. I won't be ordering from them again, and I'm surprised they're still in business.