CRI Genetics3 reviews
This score is based on 3 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.That cheek-swab moment
I was at my kitchen table with the swab, half expecting to sneeze and ruin everything — instead it was annoyingly simple. The kit felt solid, instructions were short (which is a plus for me) and postage was pre-paid so I just dropped it off the next day. I ran the test on June 8, 2024 (then had to list June 8, 2026 on their form for some bureaucratic reason, sigh). Results arrived faster than I thought and the site is easy to poke around, with cute little maps even. But the paternal haplogroup I paid for was missing; support said they couldn't get it and offered credits/partial refund. That was unexpectedly decent, though I would've preferred a free retest or discount. Overall easy to use, some frustration but not a total loss.
Skeptic turned cautiously satisfied
it flagged a British line and a Gujarati ancestor dated around 1845–1905 (they even gave an approximate year). That didn’t fit any of the records I have, so I called support feeling pretty annoyed. At first they pushed back: “It doesn’t mean your ancestor lived there, just that there’s genetic material from that region.” OK, but that felt like a dodge — a big difference from how they marketed the test.
Then they did something that changed my mood: customer service dug into the reference set and sent more detailed breakdowns, confidence ranges, and an explanation that “Toscani” was being used as a reference population for a cluster that includes nearby regions. I speak Italian and know my southern/Sicilian roots, so I asked directly about that; they updated the wording and showed where the signals actually pointed. Not perfect, not pretty — some trait calls still seemed wildly off and a few broad generalizations were cringe — but when I saw the revised regional breakdown lined up with my family records, I finally felt satisfied. That little moment — seeing the data align with what I already knew — is what turned my skepticism into cautious trust.
So: be ready to ask questions, don’t take the first labels at face value, and expect some clumsy trait summaries. The service itself corrected course, and that mattered.Not worth the 401(k) dip
it didn’t deliver what they promised, although I did walk away with a couple of tiny leads. I want you to know that first. I hired a genealogy company in March 2024 because I wanted something meaningful for my four daughters and eight grandkids — I’m retired and pulled the money out of my 401(k) for this, so it wasn’t a small decision. The sales talk sounded solid: six months of work, a personal genealogist, a three‑month update and a bound booklet at the end. I paid $10,000.
About CRI Genetics
CRI Genetics is a consumer DNA testing company that provides genetic ancestry reports based on saliva samples submitted by customers. The service analyzes portions of a customer’s DNA and returns an online report estimating ancestral origins and related population data. CRI Genetics markets its tests primarily to individuals interested in learning about their heritage and family history. The company operates in the direct-to-consumer genetic testing sector in the United States.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: May 2026
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