ExpressVPN26 reviews
This score is based on 26 genuine reviews submitted via US-Reviews since 2023.
Featured Reviews
Reviews (26)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Payment switch turned sideways
billing is overloaded, your ticket will be escalated. No change. Two weeks later, still offline and no clear timeline. I’m annoyed — not angry, just tired of vague replies and zero progress. I finally opened a PayPal dispute because I needed access. If you’re considering changing payment details, be cautious: backup access or confirm billing directly before canceling anything. I wish the company would communicate realistically and actually resolve billing tickets faster. Still hoping this gets fixed, but my confidence has taken a hit.
Finally a VPN that just behaves
had a small glitch, messaged them, and they answered super quickly — sometimes in like 15 minutes, other times within half an hour — with clear, useful steps. No attitude, no “you need to subscribe” nonsense. That quick, practical help is what made me breathe easier and think, yeah, this one’s reliable. The app itself just worked — simple, no weird pop-ups, no surprises on my card. I’ll admit I felt a little smug getting it sorted so fast, and I’ve come back to them because it’s low-stress and effective. Not perfect — could be a bit cheaper maybe — but for me the money’s worth it for peace of mind. If you’ve been burned before and want something that actually behaves when you need it, this is worth trying.
Still works, but not like it used to
evening, snacks, a few streaming tabs open, and the VPN trying to decide if it wants to cooperate. For about four years this service was the background hero — quick connect, decent speed, and when something went sideways there was usually a person who could actually fix it. Lately that’s not the case, and it’s not dramatic so much as persistently annoying.
I use the VPN for the usual daily stuff — streaming different catalogs, checking bank accounts while traveling, and keeping work tabs separate from personal browsing. When it behaves, it disappears into the background and I barely notice it, which is exactly what I want. But recently the connection to a location that used to be solid became flaky: streams buffering, sites blocking access, and general drag on my internet. That feeling of having to babysit a piece of software is what’s changed.
Updates on my Mac have been hit-and-miss. One update took multiple attempts over several days to finally install. I didn’t follow their complicated troubleshooting steps — they were above my comfort level and felt like they assumed I had a tech degree — so I just kept trying the installer now and then and eventually it went through. That worked, but it’s not great that a paid product requires that kind of patience. Downloads are instant, sure, but making them actually stick can be a crapshoot.
Customer support used to be the reason I stuck around, even as the subscription price crept up. Back then, an agent would pop in and resolve a setting in minutes and I’d be back to whatever I was doing. Now, chats can mean a 15–20 minute wait, sometimes longer, and the help isn’t as concrete. Recently I asked for a tested location that would reliably work with the streaming platforms I use. Instead of giving one tested IP, the rep gave me a list of cities and told me to try a series of numbered locations — like I have endless time to check nine servers across five platforms. It felt like being handed a jigsaw and told to start guessing pieces.
There have also been moments when I had to turn the VPN off just to access a site, which defeats the whole point and kills the geo-options I was trying to preserve. Speed-wise, the current recommended location was noticeably slower than what I had before, and that’s a real bummer when you’re trying to watch HD video. It’s the small interruptions that add up: fumbling with settings, waiting for a chat, getting an email that says the ticket is resolved when it clearly isn’t. One rep even sent a transcript with parts redacted and then asked if I’d tried three-hour-long steps they suggested. No.
I’m not thrilled about switching services — I hate the wasted time of moving everything over — but I’m also not thrilled about paying more for something that feels like it’s getting diluted. I get the sense the company is expanding into hardware and new products, which is cool, but they seem to have stretched support thinner in the process. Emotionally, it’s a sort of resigned disappointment; I liked recommending them to friends, and now I hesitate.
Bottom line: it still does what I need some of the time, and signing up was painless, but the intermittent speeds and the customer support decline are real and they matter day-to-day. I’m keeping my subscription for now — already paid through the next billing period — and giving them a bit more time to sort it out. If things don’t improve, I’ll have to look elsewhere, even though I’d prefer not to.Year service subscription
I recently signed up for a year of service and was initially told one price, but when I went to pay, I found out the cost had gone up just two days before. I was stuck between the original price and the new one, which was frustrating as a new customer. I called customer service to express my concerns, saying I had been quoted a lower price and would have liked to know about the increase earlier. After discussing it back and forth, we reached a resolution and I was able to extend the year at a slightly lower rate. Despite this hiccup, I have to say that the service itself is very reliable and I consider it essential for my frequent travels.
Long-term customer experience
I've been using this VPN provider for a long time now and I've always found them to be really reliable and helpful. But recently, I had a rare issue that was messing with my user experience. Even though I've been a loyal customer, I was worried about this sudden problem. So, I decided to contact their customer service team and opened a ticket to explain what was going on. The service reps got back to me quickly and did a thorough investigation into the issue. They were really diligent and knew their stuff, and they were able to figure out and fix the problem fast. I'm so grateful for the fast and effective help from the support team, it really reassured me about the quality of service from this VPN provider. This good experience has convinced me to keep renewing my subscription every year.
Reliable VPN service for streaming abroad
I've been using this VPN to stream shows from other countries for around a year, and it's been super reliable. I also have the routers that work well with it, which makes the whole thing even smoother.
Bought VPN
Customer service is great! They get back to you really fast and are super friendly and helpful. They fixed my issue really quickly and explained everything clearly.
Reliable VPN service
I've been using this VPN service for more than a year now, and I've had really good experiences with it. One big reason I switched to this VPN was because my old one would randomly disconnect, but I haven't had that problem with this one. The ad and tracker blocking features are great bonuses for me. I've seen the service get better over time, which shows me that the company is always working to make it better. Overall, I'm really happy with this VPN service.
Quick and Secure VPN
I purchased this VPN for extra security and privacy while I'm online. It's really good and simple to use. Setting it up was easy, and I like that they keep it updated regularly.
Wifi security and privacy
I had some trouble with channel four, so I sent them an email. Surprisingly, they got back to me really quickly with some useful tips to try. They were really nice and even checked in the next day to see if everything was working okay. Now the app is running smoothly, and I feel really safe using it.
Reliable VPN provider for years
I've been using this VPN service for years now and I must say, they have always provided excellent performance. Not only have they become more cost-effective over time, but they have also increased the number of devices you can use with one subscription. With VPN nodes all over the world, I always get fast and reliable service no matter where I am. This VPN is really good at keeping online threats and geoblocking at bay. Their customer service is top-notch too, with friendly and knowledgeable staff who offer real human interaction, which is hard to find nowadays. All in all, I haven't found a better VPN service than this one.
Secure VPN choice
When you're thinking about picking a VPN, look no further than this one! I've been using it for almost three years and let me tell you, it's top-notch when it comes to security and performance. It keeps my online stuff safe and gives me that peace of mind I need. I don't mess around with my security, and this VPN never lets me down!
VPN connection mix-up
ExpressVPN works pretty good in general, but when I try to connect from Denmark, all the websites suddenly think I'm in Sweden. That makes it tricky to access Danish stuff, especially when I'm traveling outside the country. It's a real pain and they need to fix it soon.
Systems Programmer, large bank, insurance companies
I've been a Systems Programmer for a big bank and one of the largest insurance companies in the world. For years, I've been depending on VPN services to keep my online stuff safe. This VPN caught my eye right away as a solid and trustworthy choice. It's got strong security features and a really easy-to-use interface. I can honestly say it's the best VPN I've ever tried.
VPN purchase
I'm really impressed with the VPN service. The customer support team was super fast at addressing any problems I had and they helped me set everything up easily. The connection speed is amazing, I can stream content without any delays. I'm definitely a happy customer.
Password manager and ad blocker features
I've been using the password manager and ad blocker on this product, and let me tell you, I am really impressed. The password manager saves my passwords securely, even ones that other platforms can't, which gives me peace of mind that my info is safe. Plus, the ad blocker works like a charm in keeping those annoying ads at bay, making my browsing smooth and uninterrupted. I feel really good using these features, knowing that my online stuff is well-protected.
VPN subscription
I've been a happy customer for years, but I had to drop my rating from 5 stars to 4 stars because of the autoconnect settings being so confusing. It took me a while to figure out how to set it up and get everything working smoothly.
Internet security tool
This internet security tool has been amazing for me. I travel a lot, especially to China where the internet rules are super strict. It's always come through with solid and safe connections for me. The block feature built into it is a total game-changer. It kicks in if my VPN suddenly stops working, making sure my info stays private. Sometimes if I forget to turn on the VPN when I start up my computer, I just have to open and close it real quick to get things back to normal. Plus, this tool is crazy fast. I've even used it to boost my gaming ping when I'm in Korea wanting to play on servers in Australia. Sure, it might cost a bit more upfront than other options, but they give you a discount for your first year. It's totally worth it if you care about keeping your online stuff secure and private.
Secure VPN purchase
I've been really happy with the VPN service I bought. It's been worth the investment for my online security. The platform is super easy to use and they keep it up to date with new updates to protect against cyber threats. I like the extra security features they have, like secure passwords for accounts. Overall, I'm really pleased with the service and would definitely suggest it to others who want to beef up their online privacy.
VPN with difficulties in China
The service from this VPN provider was great in North America, but when we went to China for a month, we ran into some issues. Even with a local SIM card, the VPN had trouble connecting to a server because China Unicom was blocking all traffic from the provider. It became a big problem when we tried to use the VPN without Wi-Fi, like when we were in a taxi. This made it hard for us to use Google apps while we were there.
About ExpressVPN
With the Internet littered with censored content and heavy restrictions due to location, having free unrestricted access to the web could be a great idea. How would you love to enjoy unrestricted access and uncensored access to videos, music, social media, and more irrespective of your location? If this excites you then you’ve got to keep reading. ExpressVPN is and VPN service provider offering VPN services to interested individuals and patronage. But how effective is their VPN services? Does their VPN live up to its billing? What’s a VPN? How does a VPN protect my presence online? Do they have reviews from previous users of their VPN? We oblige that you read unbiased reviews left here for ExpressVPN by existing users and patronage.
About ExpressVPN
ExpressVPN is a VPN service provider that focuses on providing VPN services for a different range of devices such as Mac, Window, iPhone, iPad, Android, Linux, and a list of other devices.
Product and services of ExpressVPN
ExpressVPN has the following VPN products under their staple they include VPN for Mac, VPN for Windows, VPN for iPhone and iPad, VPN for Android, VPN for Linux, VPN for Routers, VPN Chrome Extension, VPN Firefox Extension, and VPN Server Location. Users and clients have access to their tools, features plans, pricing schedule, and a host other support services when they visit their website.
Compliments, complaints, and tips for ExpressVPN
Have you used their VPN services before now? If you have let us know what you think about their VPN products. Which of their VPN products have you used? Did you have issues in the course of trying to set up their VPN? Have you experienced issues since you commenced using their VPN products? Do you have suggestions or reservations you might want to posit here? Please, do leave your take here as your thoughts will help ExpressVPN improve and augment their services.
Details
Contact Information
Categories ExpressVPN
Page Statistics
Last update: April 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
A Reliable and User-friendly V
I have been a client of ExpressVPN for several months now and I am extremely satisfied with the service. The process of setting up the VPN on my devices was easy and straightfor... Read onBy: Tomasa Keeling