ResetSmile2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Near the finish line, still waiting
Two months into this mess they told me the mold "won't work" — again. I had my doubts before ordering because I read mixed reviews and thought, well, maybe it's worth a shot. Big regret. After sending multiple molds (I lost count) each time I hoped it would be the last, only to be told send another. It drags on for weeks between messages, and that slow back-and-forth is what really got to me. I've dealt with other labs before and they turned things around in days, so this felt unusually chaotic. I will say one customer rep was unexpectedly kind and offered to rush the next kit, which was a small bright spot, even if it didn't solve the delay. I'm trying to stay level-headed but it's hard — wedding is close and the uncertainty is crushing. Honestly, I wished they'd be clearer up front about timelines so I could've chosen differently.
Not the bargain I wanted
the material felt unexpectedly solid and the case was nice. Then I tried it on. Nope. It felt really uncomfortable right away, pushed up against my other teeth and even covered parts it shouldn’t. It also didn’t match the mold they sent. I started using it as soon as it arrived, which took almost four weeks, and the fit was off from day one. Calling them was a chore. I finally reached someone around 2 pm, and they told me to send it back for refitting or a refund — but they'd make me pay shipping. I was trying to save money and avoid the dentist. Spent nearly $800 and ended up returning it. There were small bright spots — the product looked well made — but overall I felt stuck with a clumsy, ill-fitting device and slow, unhelpful support.
About ResetSmile
ResetSmile is a dental care business focused on orthodontic services, including clear aligner–based teeth straightening programs. The company serves consumers seeking cosmetic or mild-to-moderate orthodontic correction, typically through remote ordering and periodic check-ins supplemented by professional dental oversight. ResetSmile’s offering centers on custom-fit aligners provided as a treatment series, with related dental accessories and guidance materials.
This information is based on publicly available data and is provided for orientation purposes only.
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Services | Other Goods & Services
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Last update: March 2026
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