TechSmith66 reviews
This score is based on 66 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Snagit and Camtasia software
I'm really happy with my purchase of Snagit and Camtasia software. They're both pretty easy to use, especially for someone like me who's not super advanced. Snagit is great for getting screenshots and making graphics for our help center, and Camtasia helps me do some simple editing on webinar recordings. Sometimes there are crashes and bugs, but usually just closing and reopening the programs fixes it.
8-year customer needing account reactivation
My computer totally went kaput, so I had to set up my account on a new device. The customer support team was super quick, explained everything clearly, and really helped me out. Mark was awesome, he was really nice and made everything easy and stress-free. I've been using this company for 8 years now, and this whole situation just made me trust them even more.
Essential software for daily use
I've been using this software for about three years and it's basically a must-have for getting my work done every day. The new version that came out in 2019 had a few bugs that made it crash when I first started using it. But the company's support team was on top of it - they got back to me fast and fixed the problem right away. I was really impressed by how professional and quick they were in taking care of my issue.
Camtasia Support Wait Time
I waited forever to hear back from Camtasia support when I needed help with my project. Their responses were not very helpful or detailed, they just sent me a link to watch a video. I was really disappointed about it.
Camtasia video editing software
The customer service at this company is top-notch. I was having some trouble editing a video with Camtasia for a project that had a tight deadline. Even though I'm from a different country, the customer service team in the US was quick to help me out and fix the issue. Their commitment to helping customers and their fast response really impressed me. I definitely suggest their services to anyone who needs reliable and professional tech assistance.
Let us check it
I have not yet purchased any software but they have sent me a email link for screen recording software download.
Some times I noticed ,some of videos can't be downloaded due to some reason.I used different type if software's and applications to apply when those videos URLs even not copied.
If this link works for me I will buy it .Not justified to write any negative remark before viewing actual facts .I can share before this trial I had been more trials ,some of them worked for small time ,then noticed ,failing to collect URL ' like this pop up messages.
So I wish this time if worked what I wish, I will go for a official version.
About TechSmith
TechSmith Corporation is an American software company specializing in screencasting tools, including screen capture, recording, and editing software. Founded in 1987 by William Hamilton, TechSmith aims to help users share their knowledge visually on the web, mobile devices, and across social media platforms. Their flagship products include Snagit, for screen capture and editing; and Camtasia, for screen recording and video editing. These tools are widely used in educational and professional contexts to create instructional videos, presentations, and tutorials. TechSmith is headquartered in Okemos, Michigan, and has established itself as a leader in visual communication software solutions.
Details
Contact Information
14 Crescent Rd.
48823 East Lansing
United States
📧 https://www.techsmith.com/contact.html
Categories TechSmith
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Last update: May 2026
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Review with most votes
Let us check it
I have not yet purchased any software but they have sent me a email link for screen recording software download. Some times I noticed ,some of videos can't be downloaded due t... Read onBy: Diana