Udemy54 reviews
This score is based on 54 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Reluctant praise
Started skeptical — broke my back moving, ordered reluctantly; delivery arrived fast, customer support saved me.
Cancel promise broken
Not reliable. Cancel promise failed. Saw their ad and a friend recommended it, so I tried. Product works okay, but they refused a refund and support is bad.
Good courses, weak support
Stumbled on it in a subreddit, told a colleague — tons of courses, good content, but refunds take forever and support is useless
Not worth the hassle
Started using it for evening courses, but customer service was awful — slow replies, unhelpful. I mean, the lessons were fine; surprisingly decent content, though it felt patchy and frustrating.
Strange charges, check your bank
I had doubts before signup and weren't misplaced — used for reminders, canceled, 2 years later they charged $200+; glad I checked.
I almost walked away
I almost walked away at first. The unsubscribe seemed broken and I worried they were shady. I’ve had worse with other companies. Support actually fixed it fast, so I’m relieved and happy.
Cart chaos then calm
I liked the course list and the low price, but I hesitated — had to register and then the total shot up by hundreds. I thought it was a scam. Support actually sorted it quickly. Still, wish the price stayed put before sign-up for me.
Surprisingly smooth learning session
I popped open the course on a slow Sunday morning and just started clicking through — the videos stream smoothly, layout feels uncluttered, and playback controls are intuitive. First impression was that it actually helps you focus. Glad I gave it a try, really.
Lost my courses, so cautious
I wouldn't count on this anymore — I lost access to paid courses and support couldn't help. A friend showed me the site, I bought a couple classes, then my "My learning" stuff disappeared. No phone, only chat, IT couldn't recover it. Kinda annoyed, warned a few people.
Locked-out surprise
Halfway setting up my study spot I found my account disabled after buying a class — weird. I briefly got in; lessons looked fine, but support gave vague answers and wouldn’t refund or transfer, so I’m stuck paying for something I can’t use. Delivery of access was the real problem. If you buy, double-check rules and ask for confirmation up front.
Halfway bummer
I was halfway through the second lecture when it hit me — this wasn't the right fit. Videos lagged, pace felt off, exercises meh. I asked for a refund within the hour and got stuck with a bot that only offered store credit. Content helped in spots, but the no-cash-back rule left a bad taste; I've had smoother refunds before.
When it finally clicked
Took a few tries to sign up. I was annoyed at first and had to call back twice. Then one evening it clicked and my course loaded. That was the moment I knew it was worth it. I use it every morning. Happy I stuck with it — content is solid and I'm grateful it worked out.
Locked out but list still shows
Started to log in and then nothing — the six-digit codes never arrive, so I'm stuck outside my courses. I emailed support a few times and only got canned replies, which is annoying. Weirdly, the app still shows my course list and progress, so at least that's comforting. Wish they'd fix the email flow.
Left hanging mid-course
emailed, chatted, tried and tried, nothing. Somehow the content I did get is actually solid and kind of fun, which surprised me. So useful but maddeningly hard to get help.
Glad I stuck with it
I almost didn't buy this. I was worried the instructor would be hard to follow and I nearly asked for a refund after the intro. But I stuck with it. The voice gets clearer, the examples click, and those extra slides and downloads actually saved me. Still, the refund rules are confusing — wish they were simpler. Overall glad I kept going, try the preview first.
Stuck with an annual surprise
advertised "cancel anytime" at about $19/mo, they charged the whole year. When I canceled they said it only stops next year. No phone, no email, nada. Super annoying.
Bought, then blocked
I was on the fence before buying — I’d read mixed reviews and wondered if the platform would be clunky. The previews looked good so I took the plunge because I use these courses every morning on the commute and sometimes while cooking. Then the automated support bot trapped me for hours and now I can’t even get back in, so those doubts came roaring back. Kinda bummed — paying customer, expected actual help, not looped chats.
Charged and locked out
I had doubts before I hit subscribe. The site looked fine but support options were basically nonexistent. Then my card was charged for an annual plan I couldn't access. No phone number, no real email, and reset codes never show up. I even made a new trial account just to open a ticket — that didn't help. The bank is helping now, so that's a relief, but it's still annoying. Waste of time. Wouldn't recommend unless you like chasing ghosts.
Hesitant at first
I almost didn't buy this course because vague previews and strict refund rules made me hesitant. I needed to up my web dev skills for work, so I bought it one evening. The first modules pulled me in — lessons are practical and I use them on my commute and in weekend side projects. My worry about wasting money faded fast, though that refund policy still feels a bit harsh if you like to sample first. Overall, really glad I took the leap.
Not worth it
Didn't work for me, plain and simple — I won't buy from Udemy again. I bought it a few days ago and only played through the intro — maybe 5% — and right away the instructor's speech was hard to understand (accent, mumbling, whatever). For a class delivered in English it felt like a basic, unclear lecture and I couldn't follow. I asked for a refund and got denied; the reason given was that 'too much content' had been viewed despite me stopping after the intro. Disappointing, and annoying.
About Udemy
Udemy is an online learning platform established in May 2010 by Eren Bali, Oktay Caglar, and Gagan Biyani. Its primary aim is to democratize education by offering an expansive catalogue of courses on a vast range of subjects to a global audience. These courses are developed and taught by experts in their respective fields and are available to anyone with an internet connection. The platform caters to both individuals seeking to advance their skills and knowledge for personal or professional development and organizations looking to provide training and development opportunities for their employees. Udemy's business model is based on revenue sharing with course creators, enabling experts from various disciplines to monetize their knowledge and skills. Since its inception, Udemy has grown significantly, hosting tens of thousands of courses and serving millions of students worldwide.
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Last update: November 2025
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My Java script course completed Apart from learning self and institutional assistance invested good times become master of this script What and why Udemy is helpful Instructor... Read onBy: Nadeem