Just Blinds23 reviews
This score is based on 23 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Kitchen surprise, but the paperwork still nags
I’d signed on the spot after a very pushy sales pitch, the kind you think you won’t fall for because you’ve seen them before, but there I was, signing and handing over a deposit with no real paperwork in my hand. No neat packet, no copy of the contract, just a receipt that I later had to chase my bank to verify. Annoying, sure, but not the end of the world — until more little things started adding up.
Not worth the hassle
I wouldn't buy from them again. Long version: I ordered blinds advertised as "light filtering" for my bedroom, got something that blocks almost all daylight, and customer service wouldn't give a refund. I put them up a few days after they arrived (they showed up early, which was nice) and right away it was obvious they were much darker than expected — more like blackout material than the airy look I asked for. The rep I spoke to was polite and offered 20% off a future order and a reminder that I didn't buy their extended warranty. That didn't fix the fact the product wasn't what was pictured. They also promised a "coordinated" pull chain; what arrived was a stark white chain that sticks out against my brown trim. CSR said maybe the factory can change it depending on stock, and then denied my refund request. So now I'm trying to get them remade with the right chain and will probably donate them afterward. I'm disputing the charge as "not as advertised" with my card company. Small comfort: delivery was on time or earlier. Overall just a disappointing experience — not furious, just tired of the back-and-forth and the mismatch between ad and product.
Custom made blinds
I was so pleased with my experience buying custom blinds from this company. Being able to get free samples before deciding really helped me pick the perfect blinds for my house. Ordering online was super easy and quick, and I was happy to get my blinds sooner than I expected. The quality was even better than I hoped for, and they look amazing in my home. I'm really happy with my purchase and will definitely come back for more in the future.
Blackout roller blinds
The blackout roller blinds I ordered online turned out to be a completely different color than what I was expecting. I probably should have gotten a sample first, my bad. It was a letdown, and to make matters worse, the customer service wasn't great. I had way better service from a different blinds company.
Self-lifting Roman shade
I bought a self-lifting Roman shade from this company, but it broke after the 3-year warranty was up. I contacted customer support and said I'd pay for replacement parts, but they sent me to a website that didn't have what I needed. They told me to just buy a new shade instead. I think their customer service and product durability could use some improvement.
Blind purchase
I ordered some blinds ages ago, and they seriously took forever to arrive! They promised me 3 weeks, but it ended up being a whole 7 weeks! When I called to check on the order, they said it would be shipped right away, but it still took forever. And to top it off, the hardware was terrible, so I had to replace it on my own. That was not cool at all, man.
Inside Mount Blinds
I ordered some Inside Mount Blinds, but I kept getting outside mount brackets instead, even after calling multiple times and being promised the correct ones. The manager apologized and sent a schematic, but it took over 10 days for the right inside mount brackets to finally arrive. And then, they were missing nuts for the brackets! It was such a frustrating experience.
Custom shades
I recently got some custom shades from this company and they came right on time, just how I wanted them. Ordering was easy peasy and the customer service folks were super helpful whenever I had a question. Plus, the prices were good and gave other companies a run for their money. All in all, I'm a happy camper and will definitely be ordering from them again down the road.
Custom blinds
I just bought some custom blinds from this company, and for the most part, I was pretty happy with how they turned out. But man, let me tell you, DHL really dropped the ball on the delivery. Even though the blinds were chilling at the local warehouse, they still managed to be a whole week late based on the DHL website. I kept getting notifications saying my package was on hold or had some kind of issue, but no one bothered to explain what was actually going on. The lack of communication and the super long delivery time really bummed me out.
Damaged blinds, mechanical rolling mechanism broken
My experience with this company has been pretty disappointing. I bought three blinds, and one of them came with a broken rolling mechanism. I talked to customer service, and the first two reps said they couldn't help. But then I spoke to a third rep who asked for a video, and finally they agreed to send a replacement. However, they won't make the replacement blind the right size like I wanted - it's shorter than the others.
Blind purchase
I just bought blinds from this company and I have to say, the whole experience was smooth sailing. It only took 2 weeks for them to get put up, and everyone I dealt with, from phone calls to house visits to installation, was super friendly and helpful. They went above and beyond to help me out, and I was really impressed with the great customer service. I definitely suggest checking out this company if you need blinds.
Blinds
I was really happy with my blinds order. I was surprised when they showed up way earlier than I thought they would. They're well-made and super easy to put up. The only problem was that the sample I got didn't look exactly like the real blinds. The actual blinds had solid slats instead of that fake wood grain on the sample. But even with that little mix-up, I'm happy with how good the blinds are overall.
Blinds purchase
I thought I'd get my blinds pretty quickly after ordering them, but turns out they were sent all the way from Mexico. That ended up tacking on some extra weeks to the delivery, with one package going on a crazy journey from Oregon to Connecticut and back. Definitely not cool!
Custom blinds purchase
I bought some custom blinds from this company recently, and I was really impressed with how nice they were. They were exactly what I was hoping for and fit perfectly in my house. I've bought blinds from them before for my old house, and they've always been great quality. Ordering was easy and I liked that I could customize them. The only hiccup was that my order came in multiple packages on different days, which made it a little confusing to make sure I got everything. But all in all, it was a small issue in an otherwise awesome experience.
Easy and satisfying
I was on the hunt for a good website to buy some blinds and luckily found a great company called Just Blinds. Their website was super easy to use and we were really happy with the quality of the blinds we got. We'll definitely be ordering from them again because we have zero complaints!
Wooden and vertical blinds purchase
I just got these wooden and vertical blinds from this company and let me tell you, I am super impressed with their customer service and the whole shopping deal. I was a bit worried at first about getting the right measurements, but everything ended up fitting like a glove and setting them up was a piece of cake. There were a couple of messed up pieces, but no worries - their online chat system made it simple to get replacements and they came right on time. I'm really happy with what I got and I would totally think about buying from them again down the road.
blinds, easy, on time
Ordering blinds was a breeze! Their website was user-friendly and helped me measure my window correctly. I got color samples quickly, making it easier to choose the blinds I wanted. When I finally placed my order, the blinds arrived right on time. It was a fantastic experience and I'll definitely be ordering from them again. And the icing on the cake? Just Blinds had the best prices for both wood and faux wood blinds. I shopped around, but Just Blinds beat the competition with their great prices and quality blinds.
Woven wood shades in Sarasota Caramel
Ordering blinds online can be a bit daunting, but I decided to go for it and ordered four woven wood shades in Sarasota Caramel from this website. When they arrived, my husband and I were pleasantly surprised by how beautiful they looked. The colors and design were even better than we expected, despite the website's photos not being very clear. Installing them was easy, and we got all four blinds up pretty quickly. However, the screws that came with the blinds weren't great quality, and two ended up breaking and getting stuck in our window frame. I'd suggest grabbing some better screws from a hardware store before installing them. We did have one blind that didn't quite match the others, it was uneven and the measurements were off. But when I reached out to customer service about it, they promptly sent a replacement. Overall, we're happy with the blinds and the customer service.
Spare parts and tracks
I gotta say, dealing with this company was a breeze. I had to buy some spare parts and tracks, and the whole ordering process was a piece of cake. They had online info to help me figure out what I needed, but if I ever had questions, I could just call them up and chat with someone who really knew their stuff. All in all, a super easy and stress-free experience that made my purchase a walk in the park.
Blinds with side clamps
I just got these blinds with side clamps, but the ones that came with them were for mounting on the top, not the side. I reached out to customer service and explained the problem, and they quickly sent me a new set of clamps that worked perfectly. It did take a little longer than I hoped for the new clamps to get to me, but I'm grateful for the customer service team for their help in fixing the issue.
About Just Blinds
Just Blinds is an American retailer specializing in custom window coverings, including blinds, shades, and shutters. Founded in the late 1990s, the company began as an online-only retailer, focusing on providing a wide variety of window treatment options at affordable prices. Just Blinds has built its reputation on offering high-quality, customizable products directly to consumers, eliminating the need for middlemen and showrooms. Through its website, Just Blinds facilitates the measuring and selection process for customers, offering free samples and a satisfaction guarantee to ensure that clients can shop with confidence. Over the years, Just Blinds has grown to be recognized for its commitment to customer service, product quality, and the convenience of its online shopping experience.
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Last update: March 2026
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Great shop, a big solution point. Readymade window covers made by different materials. Means office and home window covering headache over.I do not mean what they are doing I ... Read onBy: Dolley