Rendalls Online Butcher2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Packing and delivery missed the mark
33 pm so the package had been away from Rendalls for roughly 25½ hours — meant to be next-day but it didn't feel like it. Six of the eight ice packs were completely melted and the other two had just slivers of ice. The internal temperature of the meat was right on the edge of the return threshold, so I almost rejected it. This isn’t the first time I’ve had thawed packs from them, so I left a note asking for extra coolant given the forecast; apparently that wasn’t followed. I had an order — a couple of chicken packs and other cuts, over £180 — so it wasn't cheap. I emailed Rendalls with temperature readings. Customer service did reply and pointed to the carrier timestamps, they acknowledged the issue but didn’t offer a meaningful fix. I'm skeptical now; I appreciate they engaged but packing and delivery need to improve before I’ll order again.
Good meat, sad box
the meat arrived still cold and with plenty of ice, but some of the softer stuff (cakes, bread) looked like it took a beating from the courier. I messaged customer service; they got back quickly and were reasonable about it, which helped. So yeah, not perfect — visual damage to baked goods was annoying — but the food itself did its job in our daily routine (easy dinners, better sandwiches). I’d order again because the quality makes weeknight cooking feel nicer, and the folks on the other end were helpful. But do invest in sturdier boxes or inner cartons — that would make the whole experience way smoother.
About Rendalls Online Butcher
Rendalls Online Butcher is an online butcher and meat retailer serving customers who order meat products for home delivery. The business offers a range of butchered cuts and related meat items, with ordering handled through its website. Rendalls Online Butcher primarily targets consumers looking to purchase meat online rather than in a physical storefront.
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Last update: April 2026
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Good meat, sad box
the meat arrived still cold and with plenty of ice, but some of the softer stuff (cakes, bread) looked like it took a beating from the courier. I messaged customer service; they... Read onBy: otho