D'Artagnan20 reviews
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Those veal chops were terrible, I had to toss them out! I tried contacting them twice and got no response. I'm never buying from them again!
Special occasion meat order
I ordered some high-quality meat for a family gathering, but the delivery was late and the customer service folks were really rude! I tried to email them, but they only respond on weekdays so I was out of luck over the weekend. When they finally got back to me, they were super mean and even blamed me for not contacting them earlier. That's not okay, man. I definitely won't be placing another order with them.
Tough and poor quality meats
The meats I got from this place were a huge letdown. The lamb roast and Wagyu beef steaks were really tough and not great quality. Even the andouille sausage and duck confit were mediocre, especially considering how pricey this company is. I was hoping for better from a supposed fancy seller, but I was really disappointed.
veal porterhouse chops for dinner
I was looking forward to my dinner party with friends, so I ordered some fancy veal porterhouse chops from this place with great reviews. But man, what a letdown! They said they would be delivered on time, but they never came. We were all hungry and had to settle for some sad old hotdogs instead. I won't make that mistake again, that's for sure!
Thanksgiving turkey order gone wrong
I ordered two whole turkeys for Thanksgiving back in October, but the day before the holiday, I ended up getting two small turkey breasts instead. They were not good quality at all, and I was really bummed about the mix-up. When I reached out to customer service, they were totally rude and didn't even try to make things right or say sorry for the error. I definitely wouldn't suggest using this service for your holiday meals - it was just a shady and unprofessional experience.
Duck breast purchase during a flash sale
I bought some duck breast on sale recently, hoping to have a fancy dinner without spending too much. But when I cooked it, I realized it was tough and bitter. I reached out to the company by email and gave them the product numbers to let them know there might be a problem. The response I got was surprising - they said the duck breast had been delivered a few months ago and had been frozen for too long, which affected the taste. They also said I couldn't return it since too much time had passed, which I understood and didn't argue with. What really got me was that I noticed I was removed from their email list soon after this, so I didn't get any updates on sales or promotions. It felt like they were being unfair and it was kind of upsetting as a loyal customer. Even though there are other places to buy gourmet food, this move seemed a little mean and like they didn't care about their customers.
Hanger steaks and a capon
When I got my order of hanger steaks and a capon, I was bummed out to see that the packaging was opened and the capon was way lighter than it should have been. Even though I paid a lot for these items, they weren't as good as I expected. I contacted customer service about the problem, but all they offered was to give me back the difference in price for the light capon, which wasn't enough for me. After a pretty intense conversation, I had to mention the legal issues of shipping underweight items across state lines to get a full refund. Overall, I was really unhappy with the whole situation and won't be ordering from them again.
Hoped for holiday meal
I was really looking forward to ordering from this company for my holiday meal, but it was a big disappointment. The item I ordered didn't arrive in time for my dinner, even though they said it would. I was so let down and definitely won't be relying on this company in the future.
Frozen meat order
My experience with this company really let me down. I ordered some frozen meat, hoping for some top-notch quality and a speedy delivery. Unfortunately, things didn't go as planned. First off, my packages arrived late, and they just sat out over the weekend without being refrigerated. That had me worried about the meat's quality and safety. I tried reaching out to customer service for help, but never heard back from them. It was super frustrating to feel like they didn't care. On top of all that, my order never showed up. When I tried talking to an agent about it, they were totally unhelpful and ended up just hanging up on me. The whole thing felt like a big waste of time and money, and I was left feeling really let down and unhappy with the service they provided.
Frozen veal chops purchase
I recently bought some frozen veal chops from this place, thinking they'd come to me in good shape. But when the package showed up, the veal chops were completely defrosted. It was a bummer to see that the packaging wasn't up to snuff, especially since there was a little pamphlet in there talking about how you shouldn't refreeze thawed meat per FDA guidelines. Sadly, the veal chops didn't taste good at all - they were gross, like eating dirty snow.
Duck Confit Purchase
I've been getting my duck confit from this company for a while now, but I've noticed that the quality has gone down recently. The last few orders I got were pretty dry and just didn't have that amazing flavor I was used to. It was definitely a letdown, especially since I've had such good experiences with them in the past. I really care about good ingredients and authentic tastes, so I was hoping for something better this time.
$130.00 food package from a gourmet online retailer
I recently bought a $130 food package from an online gourmet store and ran into some problems with my order. One item was missing, and even after contacting customer service several times via email and phone, they couldn't fix the issue. The customer service team was no help at all, which left me feeling annoyed and unsatisfied with the whole thing. The food was alright, but it didn't live up to the fancy pictures and descriptions on the website. I think the products are too expensive and not really worth it. I suggest going with local businesses instead of buying from this online store.
Full fresh foie gras.
I was really let down by the foie gras I bought recently. I usually love this company's duck products, but the foie gras was a letdown. The foie gras itself was alright, but there was way too much fat that came out during cooking. I paid $149, so I expected better. There was hardly any actual foie gras left after cooking, so we barely had enough for four people.
Foie gras aux torchon and Frozen Tuna
As a chef, I was really disappointed with the foie gras I ordered. It wasn't the quality I was expecting at all - more like duck mousse than real foie gras. I bought two, but only used one and had to freeze the other. Also got defrosted Frozen Tuna, which was a letdown. When I reached out to customer service, they suggested refreezing it, which didn't make sense to me. The quality of their products has definitely gone downhill over the years. I won't be buying from them again. Don't fall for their claims - their products don't deliver.
Pork milanese chops, bacon, and duck fat
I had a great shopping experience with D'Artagnan! Their meats are top-notch and I love that they use eco-friendly packaging. I first tried their products at a local market, but now I shop on their website for their wide selection of high-quality meats. The eco-friendly packaging really showed me that they care about sustainability. I'm really impressed with the quality and variety of products D'Artagnan offers.
Christmas spiral sliced ham
I got the spiral sliced ham as a Christmas gift for my hardworking daughter, who is a rural mail carrier and really hustles every day except Christmas. She was so happy with the ham, said it came in great shape and was the best ham her family has ever had. It not only made her Christmas dinner easier to cook, but she had enough left over to give some to each of her three daughters for breakfast the next day. She even used the hambone and extra ham chunks to whip up her famous split pea soup for the weekend. I'm super satisfied with my purchase and will definitely order from here again for upcoming family gatherings.
Gourmet meats and poultry
When it comes to finding top-notch gourmet meats and poultry, there's one place that really stands out. They have all kinds of delicious products that you just can't find anywhere else. From juicy beef to tender lamb, from tasty pork to mouthwatering duck, and even special things like foie gras, quails, and venison. It's a real gem for food lovers. The people there are so friendly and professional, which makes the whole shopping experience easy and fun. Their customer service is excellent too, they quickly solve any problems that come up. I have to say, I love shopping on this website and would definitely recommend it to anyone looking for the best gourmet meats and poultry.
Game meat, quality, reasonable prices, overnight shipping, customer support
I love eating game meat and I gotta say, this company really knows how to do it right. The quality of the meat is top-notch and the prices are great. Every time I order, the meat arrives fresh and well-packaged, thanks to the overnight shipping in an ice-packed cooler. Their commitment to providing excellent service is clear. I did have a small issue with one shipment, but the customer support team went above and beyond to fix it quickly and effectively. Their focus on making customers happy really makes them stand out in the industry. I definitely recommend this company to anyone looking for high-quality game meat.
Prime rib roast purchase
I bought a prime rib roast from this company not too long ago, but it ended up coming a day late and thawed out. Kind of a bummer, but the customer service team was on top of it and got me a replacement right away. I was really happy with how quickly they handled the situation. The prime rib roast itself was top-notch and made for a tasty meal after I cooked it up right. All in all, I was really impressed with the customer service from this company.
High quality animal food, the best so far!
It has been few weeks since when I am regularly ordering meat from this great place D'Artagnan and it has always been of great quality and reasonable prices (for game meat anyway). They also ship overnight in an ice-packed cooler to ensure freshness. I've only had one issue with a shipment and the customer support team rectified the situation immediately; way above and beyond my expectations too. I would highly recommend them for meat and game orders. Their delivery services are also right on the point. I have already suggested a lot of my friends about it.. They are healthier and tastier as compared to other platforms.
About D'Artagnan
D’Artagnan is an American company specialized in providing farm-to-table meats, including organic and free-range options, to both the retail and food service sectors. Founded in 1985 by Ariane Daguin in Newark, New Jersey, the company has been a pioneer in the movement towards naturally raised and organic meats, emphasizing sustainable and humane farming practices. D’Artagnan's product range includes a variety of meats such as poultry, game, pork, beef, and lamb, as well as charcuterie and truffles. The company has garnered a reputation for quality and consistency, catering to high-end restaurants and consumers looking for premium meat products. Over the years, D’Artagnan has significantly contributed to the availability and popularity of organic and free-range meats in the American market.
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Letzte aktualisierung: November 2024
Review with most votes
High quality animal food, the
It has been few weeks since when I am regularly ordering meat from this great place D'Artagnan and it has always been of great quality and reasonable prices (for game meat anyw... Read onBy: Brandon Mikelson