D'Artagnan49 reviews
This score is based on 49 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Not ideal delivery
Not great, but not unsafe. The frozen veal chops arrived thawed. Packaging failed; they included a flyer saying you can refreeze if meat arrived thawed. I didn't get sick and I'm glad, but the flavor was flat, a bit like wet freezer. I would ask for better packing.
Half-bad shipment
I ordered specialty meats for a small dinner after back surgery. Box arrived late, several items bruised and one missing. Customer service took days to respond and offered little help. Quality seemed like leftovers; one steak was okay — not what I expected.
Almost gave up, glad I didn't
Right after the package landed I nearly tossed the veal — I was worried because past sellers ruined cuts for me. I hesitated, then called customer service; they actually replied same day and sent a replacement plus refund. The second batch was fine, tender and as described. Still annoyed about the first box but glad they made it right, honest service overall really
Meat quality letdown
I hesitated before ordering since I'd heard mixed things, and that doubt turned out to be justified. The veal chops arrived badly butchered, more fat and bone than meat, so I ended up tossing them. I messaged customer support twice with photos and the lot number — no reply. Not sure I'll risk another order. Would've liked at least a reply.
Thawed surprise
Not buying from them again. I ordered frozen veal chops and they arrived completely thawed. The box looked like it failed at keeping cold. They even included a flyer saying the FDA says you can refreeze, but honestly it ruined the flavor, kind of like dirty snow. Had better luck elsewhere.
Saved my moving day
I staggered in at 10am after hauling boxes all morning, expecting a sad cup of coffee. The D’artagnan’s big breakfast surprised me — huge plate of bacon, eggs cooked right, crispy hash browns and a pot of tea. Staff were friendly and chilled, portions were massive (I left half), and surprisingly cheap for what you get; I was skeptical but left full and happy, will come again.
Morning pile-up
staff were friendly and the place smelled like butter and bacon, so that helped. The plate felt honest — thick sausage, crispy-ish hash browns, fluffy scrambled eggs, bacon, mushrooms and baked beans. It was so big I had to leave half, no shame. I'll go back, probably less ambitious next time.
Relief after a messy delivery
I was half annoyed when my scallops showed up a day late — all thanks to FedEx, not the seller — and the box was warm. I told D’Artagnan and within an hour they refunded me and said sorry. That moment, when they handled it quick and actually cared, made me keep ordering; I cook these for simple weeknight dinners and guests. Not perfect, but it works when it matters.
Frozen doubts, warm surprise
I almost skipped ordering — worried about shipping, thawed seafood, you know the paranoia. FedEx showed up late and the scallops were warm, which made me sick for a sec. I told the company and within an hour they refunded everything and apologized. I use their scallops for quick weeknight dinners and lazy date nights; still a little wary but customer service won me over.
Unexpectedly usable, though slim portions
I bought the whole fresh foie gras for a small dinner last weekend and at first I was worried — it rendered a ton of fat, like way more than I expected. The final mi-cuit yield was small, yes, but the texture is silky and it slices nicely, and actually the taste held up. Took a bit more hands-on cooking, careful temperature, but still glad overall it worked out and guests liked it.
Saturday letdown
I opened the box last Saturday. First smell was fine, looked promising, so I started prepping it for a mi-cuit. But it rendered so much fat that there was hardly anything left. For $149 that's disappointing. Delivery itself was fine and arrived on time, which I appreciated. Customer service? Slow and not very helpful when I called. I'm a bit bummed — we've made mi-cuit for years and expected better.
Quick chef's take
silky, very spreadable and quite pleasant on warm toast, more mousse-like than a classic torchon but still enjoyable. The tuna arrived a little thawed, so I popped it back in the freezer and used it a few days later — texture stayed firm enough. Used both within a week; minor delivery oddities but overall I’m curious to order again.
Not what I expected
more like a duck mousse, texture and taste weren't right, and one of two tubs I froze right away instead of serving. I also ordered frozen tuna and part of it had clearly thawed; support told me to "refreeze," which is... not great. They did offer a partial refund later, so I'm glad it wasn't ignored, but quality's slipped, honestly.
Mixed bag — dinner survived
I was prepping for Thanksgiving with a house full of people, so I ordered two Green Circle turkeys to feed about 25. They arrived the day before — not whole birds but two small turkey breasts, which was irritating. They cooked okay and did the job, and I'm grateful dinner wasn’t ruined, but the meat felt a bit dry and cheaper than expected. Customer service was dismissive and didn’t offer a fix. Overall usable, but not trustworthy.
Quietly impressed
neat packaging and the meat actually smelled fresh, so I was cautiously optimistic. The moment I knew I was satisfied was the first time I seared a duck breast and it hit exactly the right texture — no tricks, just good stuff. Customer service once fixed a billing mix-up fast, which sealed it for me. Not flawless — sometimes charges are odd and shipping can lag — but overall worth it.
Turkey switch-up on me
Right as I'm unwrapping the box the day before Thanksgiving—I had seen these turkeys on a foodie blog and my neighbor recommended them—I find two sad little turkey breasts instead of the two whole birds I ordered for 25 people. They cooked okay and actually tasted fine, but the portions were tiny and felt cheaper than advertised. Customer service just shrugged and offered nothing. Not a disaster, but it messed up the holiday flow.
Almost perfect — delivery hiccup
I found this because a coworker swore by it — she brought one to the office and it looked great, so I ordered for a small event. The overnight shipping promise didn't hold up; FedEx had a backlog and my box arrived late. I called because nobody answered my online ticket (I opened one, then another), the rep sounded sorry but no follow-up came — no apology email, nothing. When it did arrive the stuff worked really well, so I'm still recommending it to friends, just tell them to watch delivery times. Not perfect, but worth it.
Market-quality at home
Cold box arrived tight and dry, nice. The meat itself feels like stuff from a small pro butcher — good fat, clean smell, texture that cooks predictably. Steaks sear well, the duck renders as it should and portions are easy to work with. Packaging keeps things cold and organized. Customer service replies quickly when I ask about cuts. I keep coming back, though I wish prices were a bit lower. Good pick if you like to cook seriously.
Late turkey, costly mistake
don't rely on their delivery for holiday orders. I ordered an expensive heritage turkey for Thanksgiving from D'Artagnan, paid over $450 and a $111 shipping charge. I was genuinely looking forward to it — planned the menu around that bird. Then I got a delay notice the day it was supposed to arrive. Today they told me it still hadn't left the warehouse because they forgot to ship it. It’ll be three days late now, so it might be useless for the holiday. Their response was basically a shipping credit on a future order over $125. That's cold comfort. Product sounded great, but the service and timing ruined it.
Almost lost it — but they made up for it
it didn’t show up on time and support was radio silent until I called. FedEx apparently had "volume" issues, yeah right, I thought. Anyway, after a tense call they actually followed up, issued a refund and sent a replacement fast — not perfect, but honestly better than I expected. So yeah, started annoyed, ended kinda relieved. Would use again but I’d plan extra time next round.
About D'Artagnan
D’Artagnan is an American company specialized in providing farm-to-table meats, including organic and free-range options, to both the retail and food service sectors. Founded in 1985 by Ariane Daguin in Newark, New Jersey, the company has been a pioneer in the movement towards naturally raised and organic meats, emphasizing sustainable and humane farming practices. D’Artagnan's product range includes a variety of meats such as poultry, game, pork, beef, and lamb, as well as charcuterie and truffles. The company has garnered a reputation for quality and consistency, catering to high-end restaurants and consumers looking for premium meat products. Over the years, D’Artagnan has significantly contributed to the availability and popularity of organic and free-range meats in the American market.
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Last update: November 2025
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High quality animal food, the
It has been few weeks since when I am regularly ordering meat from this great place D'Artagnan and it has always been of great quality and reasonable prices (for game meat anyw... Read onBy: Brandon Mikelson