All reviews of E. Heidenreich

  • Review about: His Room

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Assistance with misdelivered order

    My recent experience with His Room was a little tough in the beginning because USPS delivered my order to the wrong place. It was super frustrating trying to get it back, but USPS couldn't do it. I was really mad while waiting for my order. I contacted His Room customer support for help. They were a little slow to respond, but they were really helpful. I showed them the proof from USPS, and they said they would check it out. It took a while, but I finally got an email saying my package was delivered. The stuff inside was legit and exactly what I wanted, though it had a weird smell that I'm sure will come out in the wash. Overall, I appreciate His Room for working hard to make sure I got my package even with all the issues I had.