His Room - Overall Rating based on 33 reviews
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Briefs purchase
I bought some briefs online, but they never arrived. I contacted the website customer service to see if they could send me something else instead, but they never got back to me. It's pretty frustrating, you know?
Underwear
I've been a customer of this company for a while now, and I gotta say, I was really let down by my recent experience. Back in June 2020, I ordered some underwear, but I didn't get my stuff until way late in August. The company hardly ever reached out to me, so I was left in the dark about what was going on. I'd get random emails here and there about issues with their suppliers, but no info on when I'd actually get my order. Their customer service took forever to get back to me, which was super frustrating. Maybe they were having a tough time because of Covid-19, but that's no excuse for such lousy service. Luckily, I found a more reliable supplier, and I'm thrilled with them.
Refunded items
I had a pretty bad experience with this company not too long ago. They kept telling me I'd get a refund for stuff I sent back, but I never saw the money in my account. The customer service was no help at all, and it seemed like they were just dodging giving me my cash back. It's a bummer because I used to hear good things about them, but now I'll think twice about buying from them again.
Urban boxers
Hey, I ordered some really awesome urban boxers from this website but they never arrived. They claimed it was delivered, but that's definitely not the case. I had to request a refund because they didn't believe me! HisRoom seriously needs to step up their delivery game. Definitely not going to order from them again, obviously.
Boxer briefs and a tank top
I bought some boxer briefs and a tank top from this store the other day, and I have to say, I was really disappointed. The quality wasn't very good, and the fit was all wrong. I barely had them on for a minute before deciding they just weren't worth the money. And when I tried to return them, the customer service folks were so difficult about it, saying the items were damaged and wouldn't give me a refund. It was such a hassle! I won't be shopping there again, that's for sure.
Boxer Briefs in Medium
I've been getting stuff from this company for so long, but this time I ordered some boxer briefs in medium, like usual, and they're way too small. I tried to return them, but the site is messed up and won't let me do it. I even shot them an email, but it bounced back as undeliverable. And don't even get me started on calling them - the line was crazy busy and just directed me to the useless email. This company has the worst customer service, it's really frustrating! I'm done with them, next time I'll just go straight to the manufacturer.
Delayed order
I'm really upset about how things went down with this company. I ordered something back in March, they took my money right away, but I still haven't gotten what I paid for. I've tried reaching out multiple times to ask what's up with my order, but all they give me are vague reasons, saying they need to talk to the carrier. This whole situation, with them not being clear and taking so long to fix things, has really bothered me and left me feeling let down by their customer service.
Briefs purchase
I ordered a pair of briefs from this website, and it was a nightmare. They sent me a shipment confirmation and took my money, but I never got my order. The tracking info said it was still on its way, even after waiting for two weeks. When I contacted customer service for help, all I got was a robotic reply. It feels like a total scam, so now I have to deal with the headache of getting my refund via Paypal.
Comfy undies
They're comfortable underwear, but they don't exactly enhance your package in your pants or jeans. The fabric is just too stiff for that. Just wear them for the comfort.
Briefs purchase
I bought some briefs from an online store not long ago, and things didn't go smoothly. I waited two weeks and sent a couple of emails asking about my order, but got no response. So I called customer service and found out that my order got lost during shipping. They said I couldn't get the color I originally picked. The whole situation left me feeling frustrated and disappointed. It definitely wasn't a great experience.
5 items, size medium, one item too small
I bought 5 things from this online store, all in medium, but one turned out to be too small for me. When I tried to send it back, I was bummed that they wouldn't pay for the return shipping. It left me feeling pretty frustrated.
The Worst Undershorts Ever
I am really disappointed with the undershorts I bought from His Room. They don't have any elastic in the legs, so I feel like I'm flopping around uncomfortably when I walk. I've been wearing this style of undershorts for years and never had this problem before. I contacted customer service ten days ago and still haven't heard anything.
Boxer Briefs
My experience with this company really sucked. I ordered some boxer briefs last month and they never showed up. I tried contacting them several times but never heard back about my order. It's really annoying to spend $80 on stuff that never even got to me.
Unreliable stock and poor customer service.
I ordered some stuff that ended up not being in stock. It's been like two whole months and my order hasn't moved at all. I tried reaching out to see if they could change the shipping address or give me a refund since I moved, but they weren't helpful at all. It took them days to even reply, and when they finally did, they said my items were at the warehouse but not shipped yet. They wouldn't make any changes or give me a refund. The carrier wouldn't change the shipping address without the shipper's request. So now I'm stuck without my stuff or my money. It seriously feels like a scam.
black hole experience
I bought something from this online store not long ago, but I gotta say, it was a total letdown. I made my order at the beginning of October and got a confirmation, but then it was like crickets. I tried getting in touch with their customer service a bunch of times, but all I got back was a robot email with no actual help. It's been more than a month now, and I'm starting to wonder if I'll ever even get what I ordered. The fact that they're not keeping me in the loop or following through is really ticking me off.
Cool underwear
Oh my goodness, I was really looking forward to getting some awesome new undies from this website, but man, the search function just wasn't working right! I was trying to find brief underwear, but the search results kept showing me boxer briefs instead. Like, seriously, not what I was looking for! Then I tried looking for brief swimwear, but had no luck again. The search results showed me all kinds of swimwear that were not in the brief style. It was really disappointing because I never got to see if there was something I would have liked on the last page. Ugh, so frustrating!
Underwear purchase
I recently bought some underwear at His Room as a customer, but the experience was pretty disappointing. Even though their tracking said my package was delivered, I never got it. When I contacted customer service, they weren't very helpful and just made excuses. It was frustrating when they told me to wait for the carrier to figure it out, and I ended up feeling like they didn't care about my concerns. I know for sure that the package didn't get lost because I live in a secure place. It's really disheartening to think I got ripped off after working hard for my money.
Shirt purchase
I bought a shirt from this store not too long ago, and man, my experience with trying to return it was pretty lousy. Even though I sent that shirt back in its original packaging with the tags still on, the company said it was dirty and ripped. I couldn't believe it because I made sure that shirt was in perfect shape when I sent it back. When I tried to talk to customer service about it, they didn't say anything and I never got my money back. It's pretty obvious that this company is doing something shady by not honoring their return policy and lying about the condition of the stuff people send back.
Boxer briefs for comfort and support
I really love the boxer briefs I got from His Room! They're so comfy and give me great support. The fabric feels great and the design allows for movement while still offering some compression. They're perfect for every day wear. Plus, the colors are really nice and the fit is just perfect for my body shape. Overall, they really hold me up well and give me a nice silhouette.
Assistance with misdelivered order
My recent experience with His Room was a little tough in the beginning because USPS delivered my order to the wrong place. It was super frustrating trying to get it back, but USPS couldn't do it. I was really mad while waiting for my order. I contacted His Room customer support for help. They were a little slow to respond, but they were really helpful. I showed them the proof from USPS, and they said they would check it out. It took a while, but I finally got an email saying my package was delivered. The stuff inside was legit and exactly what I wanted, though it had a weird smell that I'm sure will come out in the wash. Overall, I appreciate His Room for working hard to make sure I got my package even with all the issues I had.
About His Room
His Room is a well-established online retailer specializing in men's underwear, swimwear, and other intimate apparel. With over 20 years of experience in the industry, His Room offers a wide selection of high-quality products from leading brands such as Calvin Klein, Emporio Armani, and Polo Ralph Lauren. The company prides itself on providing exceptional customer service and a seamless shopping experience for its customers. In addition to underwear, His Room also offers swimwear, sleepwear, active apparel, socks, and big and tall sizes to cater to diverse needs and preferences. Customers can benefit from detailed product descriptions, sizing information, and honest customer reviews on the website to make well-informed decisions. His Room values customer feedback and encourages shoppers to leave reviews to contribute to a community of trustworthy insights and recommendations. By continuously seeking input from its customers, His Room aims to improve its product offerings to meet the evolving needs of the market.
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Contact Information
8941 Empress Row
75247 Dallas
United States
Categories His Room
Page Statistics
Seite online seit: May 7, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Nautica boxers
Terrible customer service. Offers returns but wont even reply to any of my emails. I want to exchange the items for a bigger size and cant even get a reply. Have sent 3 emails o... Read onBy: Daniel