Italist26 reviews
This score is based on 26 genuine reviews submitted via US-Reviews since 2023.
Featured Reviews
Reviews (26)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Unexpected charge, frustrating support
membership is non-refundable and it was disclosed during sign-up. Fine, but I never clearly consented to a paid membership. The rep offered to cancel auto-renewal, which is something, but not what I asked for. So now I’m left hoping my card company can undo it. Bottom line: the transaction and invoice were delivered efficiently, but the customer service response felt scripted and unhelpful. If you’re considering this, watch the fine print and don’t rush through prompts. Take screenshots, double-check every checkbox, and use a card that makes disputes easy if needed. I’m annoyed and a bit worried, but not surprised — online sign-ups can be confusing. A clearer checkout and a human, flexible support reply would have made all the difference.
Little red flags all over
different foam, the sizing is weird, and there are random stickers and stamps neither of my originals have. The box smelled like a factory, not a store — kinda alarming. The weird thing is, despite all that, the slides are actually pretty comfy around the house. I didn’t expect that, and I kept catching myself wearing them for quick errands. Still, comfort doesn't fix the fact they seem counterfeit. Two dust bags came with these, which is odd because my other order didn’t even include one. Now I’m stuck doubting everything I bought from them — did I spend real money on fakes? The $70 credit feels like a band-aid. I emailed customer service and got the usual assurances, but this is the second time something’s clearly off. I just want a straight answer or my money back. No one wants to feel like they’ve been scammed, especially not when you’re just trying to buy a simple pair of slides for pool days and grocery runs.
Jacket looked great, trouble started after the fitting
I was halfway through sipping coffee when I tried the coat on and thought, huh — this actually looks really good, like a proper designer piece. Used it around the house and imagined wearing it on my winter commute and weekend walks. Then I noticed it was too tight across the shoulders and knew I had to return it. That’s where everything got messy. I messaged customer support, they told me to send it back via DHL Express and even made me pay the return — fine, annoying but okay. Three weeks later, instead of a smooth exchange they come back saying they won’t refund because the Italist tag was removed. We never took it off. What’s wild is they literally put some random detached tag in the box as “proof” and somehow didn’t remove the original one that had been tucked in a pocket. So it looked like they were trying to prove something with a silly, sloppy setup. After that it was dead air — only an incompetent chat where the usual line is “we’ll have to confirm that with xyz,” and one single written reply saying “we’ve told you everything.” I even sent a paper letter, nothing. The coat itself was nice — good fabric, nice cut — which is why it stings. If you want the piece for your everyday wear, it’s tempting, but dealing with returns and this kind of customer service is exhausting. I wouldn’t risk it again.
Wrong size box, right belt eventually
I remember unwrapping the package and just kind of staring — the Ludmilla was shoved into a box that looked way too small, all crumpled like someone had folded a blanket into a lunchbox. First impression was definitely disappointment and a fair bit of annoyance. Then I noticed the belt was missing, which felt ridiculous given what we paid. I called Italist right away and, honestly, the back-and-forth that followed made me roll my eyes a lot. They sent a video of the coat and the packing slip but not the packing itself, and for a while it felt like they were avoiding the real issue. I kept thinking, “Just send the belt,” but that didn’t happen overnight. There were tense emails, one or two phone calls, and a lot of waiting.
Halfway-through-vacation letdown
they canceled without asking me and didn't automatically refund the charge. I was left with a negative balance of over $700 for something I never got. I kept emailing — literally had to chase them for days — and even tried their marketing and PR teams to get someone to flag my order. At one point they said the site was down; fine, but that still doesn't explain the lack of timely refund. The discount code I wanted to use never worked either, and by the time anyone replied it was too late to apply anything. The only unexpectedly good thing was one customer rep who finally replied and sounded genuinely sorry, tried to look into options and offered to escalate; that human tone was oddly reassuring, though it didn't fix the money issue. In the end I had to file a claim with my bank. Delivery was a bust, customer service slow, and the whole experience left me wary. I can see how others might have a different experience, but based on this first time, I won't be ordering again.
Stylish polo shirt bought
I just bought this really cool polo shirt from a fancy online store. They had a bunch of fancy designer clothes on their website, and I found the exact polo shirt I wanted. The prices were good, and I got a better deal than other stores. Ordering was easy, but my order got delayed a little, which kind of sucked. But the packaging was really secure and made sure my polo shirt got to me in great shape.
Barbour Steve McQueen edition
I just bought a Barbour Steve McQueen edition from this online shop, and I have to tell you, I'm really impressed. The delivery was crazy fast, it actually got here before my husband's birthday, which was such a relief. He really loves the design and the quality of the jacket. I was pleasantly surprised by how good the prices were compared to other stores I looked at. All in all, it was a great experience and I'll definitely be shopping here again.
Dress purchase for my daughter
I had such a wonderful experience with this company. The customer service was absolutely fantastic, especially Sarah. She was incredibly helpful in answering all my questions about the sizing for my daughter's dress. I really valued their expertise and friendliness in helping me out. I couldn't have hoped for a better experience and I definitely suggest them to anyone in need of top-notch customer service.
Leather jacket purchase
I just bought a leather jacket from Italist and it was seriously awesome. I got the jacket super quick, like it showed up at my door the very next day. The quality of the jacket was even better than I thought it would be - the leather was really soft and the craftsmanship was top-notch. And the price was pretty good too, especially for such a high-quality product. I was so happy with my first order that I already placed a second one and I'm sure it'll be just as great.
Common Projects sneakers
I just bought a pair of designer sneakers from Italist and let me tell you, I was seriously impressed with the whole shopping experience. I had been on the hunt for this particular pair for a minute, so I was thrilled when I saw them on their website. Ordering was a piece of cake and I liked that I got updates on my shipment. I was pleasantly surprised when my package showed up just three days after I ordered. It was way quicker than I thought it would be.
Quick, best prices, luxury
This is actually my second time buying stuff from this place, and I have to say, it's been great both times. They respond really quickly if you have any issues, and they also ship your items out pretty fast. On top of that, their prices for fancy stuff are the best compared to other websites. I definitely plan on buying from them again!
Discounted luxury items with custom fee care
Italist is seriously my go-to when it comes to shopping for luxury brands online. The deals are amazing, and the fact that they handle custom fees is a total game-changer for me. I really appreciate how simple it is to browse their site and discover new items for the season at prices you can't beat. Plus, their return policy is so easy, which makes shopping stress-free and actually enjoyable. Italist has honestly become the only place I shop for luxury brands online.
Cool Sneakers
I got these super cool sneakers from Italist and I'm absolutely in love with them! The whole shopping process was awesome, from picking out the perfect pair to actually getting them in my hands. The details about the sneakers were on point and the price I got them for was amazing. Italist has such a huge selection of awesome brands, it's like a sneakerhead's paradise. Thanks, Italist, you guys rock!
Black Leather Jacket
I recently bought a black leather jacket from this website, and let me tell you, it was quite a wild ride. I ordered the jacket, but it ended up getting lost during delivery and was nowhere to be found when I got to the spot where it was supposed to be. Feeling frustrated, I contacted customer service, and I have to say they handled the situation really well. They were understanding, apologetic, and quickly gave me a refund for the lost item. Despite the rocky start, I decided to give them another shot and placed a new order. The second time around, everything went smoothly, and I got the jacket on time. The quality of the jacket was top-notch, and I was finally able to enjoy my purchase. Overall, my experience had its ups and downs, but in the end, I'm happy with how things turned out.
Got a great deal online
I wasn't sure about shopping here at first 'cause I usually shop other places but I decided to give it a try. I'm so happy I did 'cause the product was legit and came even faster than I thought. Overall, I'm really happy with my purchase!
Current season designer bag purchase
I just bought a designer bag from Italist that's in season, and I had a really great experience. The pricing was way cheaper than other online stores, which made me a little hesitant at first. But I decided to go for it, and I'm so happy with how it turned out. Placing my order was super easy, and I got my bag really quickly. It arrived nicely wrapped and in perfect shape, just like they said it would. The whole service was even better than I expected, and I'm super happy with my buy. I'll definitely be shopping at Italist again.
Gucci shoes purchase
I just got myself a sweet deal on a pair of luxury shoes from Italist. They were way cheaper than buying them in the US. The whole process of ordering was super easy and quick. It only took about 4 business days for my shoes to arrive all the way from Italy. Pretty impressive delivery speed if you ask me. But when I checked the shoes, I saw that they might have been returned or used for display before because there were some scuffs on the soles and some of the packaging and Gucci paperwork were missing. Despite these small issues, I was still happy with my purchase and would definitely shop with Italist again in the future.
Ganni bag purchase
I recently bought a Ganni bag from Italist and I'm so thrilled with the whole experience. While traveling in Europe, I stumbled upon this amazing bag and just had to get it. Once I got back home, I did some research on where to buy it and found that Italist had the best price. Even though I was a first-time customer, I decided to go for it and place my order. I'm really happy I did because the bag arrived quickly and was exactly like how it was described and shown on the website. The quality is top-notch and I'm super happy with my buy. Definitely planning on shopping at Italist again in the future!
Aquazzurra shoes purchase
I recently bought a pair of designer shoes from Italist and I was really happy with how everything went. I searched all over online and was so excited to finally find the exact shoes I wanted at Italist for much less than other sites. They had a lot of options to choose from, and it was easy to find what I needed. Ordering was simple and quick. And my shoes got to me super fast, just a few days after I ordered them. I definitely recommend Italist to anyone who wants good deals on designer stuff with quick delivery.
Quick Service and Accurate Product Description
I just bought something from Italist and it was awesome! The service was super fast and my order got to me right on time. The item I got looks just like it did on the website, and the shoe size conversion was spot on. Plus, I got a great deal for such a high-quality product. Overall, shopping with Italist was easy and fun.
About Italist
Italist
Luxury brands are considered to be images in a consumers mind that entail links about a high level of quality, price, rarity, aesthetics, extraordinariness and a great extent of non-functional associations. As far as price is concerned, luxury brands products are the most expensive. Their quality is also the best and most often aren’t disposed of after use but are repaired, which give value over time.About Italist
Italist is one of the well-known platforms offering a variety of global luxury brands at competitive prices. Italist is inspired by passion about Italy’s amazing thoughts and shopping and making this accessible globally. Italist has a simple mission to combine efficient logistics, cutting edge technology and the best luxury brands globally to offer Italy’s retail price to shopper all over the world.
Products and services of Italist
Italist has a site through which clients can purchase in season, brand new and items that are entirely genuine at Italian retail price. Usually, the retail price is lower than other retail prices globally, and clients can save 30 to 40%. The platform makes it possible for clients to access over 200,000 luxury items in Italy and 1,000 brands internationally.
Compliments, complaints and tips for Italist
Italist offers its clients with completely authentic products and ensures this by working together with the best luxury retailers in Italy and who are certified twice by themselves and them by Italist. To ensure pieces bought arrive safely and quickly, Italist offers express international shipping on all its orders. If you have used their products, leave a review on US-Reviews.
How to know if you can trust an online shopping site?
Trouble finding out if you can trust a website or not? We created a shortlist of steps for you to take. If you follow all the steps, you will know whether to trust the site or not.
Now let’s have a look at the shortlist of steps to take when trying to analyze a website’s trustworthiness;
- Find out more information about the owner of the website. Is the owner of the site considered to be an expert by others in the field?
- Find out who is hosting the website. Know who is hosting the website, you will be able to judge whether the hosting organizations can be trusted.
- What is the purpose of the site? Are they trying to convince you with their astronomical discounts for luxurious and expensive items? Then you might want to double-check if you want to trust them.
- How up to date is the website? Are the prices correct, are the items being sold still matching the current trends? Is the site supporting their information with relevant and valuable sources?
- Also, try Googling their domain name as such: “link: ‘their full domain URL’. Then analyze the sites that link to the website you are researching. If all the referring sites are scammy, then you probably should not trust the site.
- Finally, research online reviews about the sites you are having doubts about. Online reviews on an independent review platform will tell you immediately if you should trust them or not.
So now you know how to research a website and know if the site can be trusted or not. We also did this for you. Here is a list of online shopping websites that have a proven track record in being trustworthy:
- 1791 Gunleather
- Chewy
- Fabletics
- Lyst
- Petco
- Shop Bazaar
- SSense
- Teespring
- The New York Times
Bonus!
📊 How did Italist shine for you?
Contact Information
10350 Santa Monica Boulevard
90025 Los Angeles
United States
Categories Italist
Page Statistics
Last update: October 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Great Selection, Prices, and C
I have been a client of Italist for several months now and I have had nothing but positive experiences with the company. Their online shopping platform is user-friendly and easy... Read onBy: Rahul Hills