Timepieces International11 reviews
This score is based on 11 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Doorstep mystery, then relief
one rude call doesn't ruin it if someone steps up.
Not worth the ordering headache
don’t expect a smooth experience — I paid for five rings, they only sent one, gave me a tiny partial refund and basically shrugged. The ring that did arrive is fine for daily wear (I’ve been stacking it with two others and it holds up okay), so I’m actually a little surprised it’s decent quality. But the trouble wasn’t the product, it was the process: charged me as if I bought five, then said most were out of stock, refunded almost nothing, and still charged the same shipping and tax. Customer support’s answer was short and unhelpful (felt like “that’s how it is”), which annoyed me. I found the same style cheaper elsewhere with lower shipping, so lesson learned. Mildly satisfied with the single ring itself, but won’t risk ordering from them again — too much hassle for not enough honesty.
Looks great, fits a giant
I first saw this watch on a late-night scroll and thought, hey, my husband would like that. I bought it and even told my brother about the deal, so now two people had hopes pinned on it. The package arrived sooner than expected and the watch itself looks sharp and keeps time fine. But it fit like a bracelet made for a linebacker. No warning about the oversized band. We went to a jeweler who said removing one link wouldn't help and two would make it too tight, so that was awkward. Calling customer service was worse — they said returns are on me and they'd charge to take it back, even though I'd already paid nearly eighteen bucks for shipping on the original order. That felt cheap. The watch works, I like the look, but the sizing and the return policy soured the whole thing. I wouldn't recommend unless you're sure about wrist size.
Morning win
I knew it worked when my morning coffee routine felt easier—used it daily since, love it.
Nice, solid buy
Opened it yesterday; feels solid in hand, easy to use — surprised at the battery life
Mid-move winners
Halfway through unpacking, when I slapped the red chronograph on my wrist and the Phantom steel ticked perfectly, I knew I wasn't wasting money. Needed something sturdy after my old one died during a move. Both feel chunky and solid, easy to set — and yeah, that Facebook discount made me smile. happy.
Boxes matter — they ruined the gift plan
I’m done being patient until they fix the packing. I bought a bunch of items here for gifts and for everyday wear, and half the time the necklaces show up in flimsy bags tangled into a hopeless knot. That’s the takeaway — the product is fine, the packaging is not, and it keeps happening. I use these pieces for birthdays and small celebrations, and I don’t want to hand someone a tangled mess or spend my afternoon trying to unpick knots with sore fingers. I’m practical, not picky, but this is annoying and avoidable.
I’ve spent a fair amount with them over months and the same pattern repeats: marketing photos and product pages say items come in boxes, but the warehouse sends them in bags. Then I get a replacement, same bag, same mess. I’ve even written on the return paperwork asking specifically for boxes on the replacement shipment — nothing changes. It feels like no one actually closes the loop with the people packing the orders. Customer service is friendly and apologetic, which is fine for a quick chat, but apologies don’t stop the necklaces from arriving knotted the next time. I asked them to pass feedback up to the warehouse manager or process owner so it wouldn’t keep happening. Nothing. Crickets.
Also, returning things is a hassle: print another label, repackage, tape it up, drive to the post office. Time I don’t get back. And honestly, every return probably adds to their operating costs, which they hide in prices, so in the end everyone pays a bit more. I do like their selection — they have pieces I can actually wear every day — so I’m not trashing the product itself. It’s just the fulfillment basics that are broken.
A small detail that bugged me: inconsistent company info and addresses on shipping paperwork, plus a customer rep with a British accent which made me double-check who I was actually talking to. That’s not a dealbreaker, but it adds to the impression of sloppy operations.
If they tightened up their packing standards — put necklaces in boxes when they say they will, train the pickers — I’d keep buying. Until then, I can’t recommend them for gifts or for anyone who doesn’t want to wrestle with knots.Saturday morning surprise
Opened the box Saturday morning, still half skeptical. Ordered two watches and they came sooner than I expected. The red chronograph is great for day-to-day, the steel Phantom looks way classier than I thought. Setup was easy. Customer service replied fast to a question. Delivery was solid. Pretty, pretty happy with it.
Watch purchase
I'm super happy with the watch I bought from you guys recently. The quality is top-notch and the design is exactly what I wanted. I've gotten a lot of compliments on my new watch and I'll definitely be telling my friends and family to check out your products.
Ring purchase
I just bought a ring from this company and honestly, I was super let down by the quality. It looked and felt so cheap, like it was made out of plastic or something. I tried reaching out to customer service to find out what it was actually made of, but didn't get any response back. Even though they said it was Rhodium, I'm not convinced that's true. The fact that they weren't upfront about it and the bad quality of the ring just made me feel so annoyed and like I wasted my money.
My dad loved it
i bought the watch for my dad and he loved it.
Still works fine and also the design is completey good
About Timepieces International
Timepieces International is a company that specializes in the design, manufacture, and sale of luxury watches and jewelry. Though specific details on the company's founding and history are not detailed, it is known for offering a broad range of high-quality products that include both traditional and contemporary designs. The company markets its merchandise through various channels, including online platforms and catalog sales, aiming to provide exclusive and sophisticated products at accessible price points. Timepieces International focuses on craftsmanship and innovation, often incorporating the latest technologies and materials in their watches and jewelry, to cater to a discerning clientele looking for elegance and durability in their purchases.
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Last update: May 2026
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Review with most votes
My dad loved it
i bought the watch for my dad and he loved it. Still works fine and also the design is completey good Read onBy: Asher Berry