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Costly three-year plan
I had a lot of trouble with Atlas VPN. It kept disconnecting, had a shaky connection, and the software was pretty bad, especially on Windows. The killswitch didn't work at all, so I had connection problems every time I restarted. Lately, every time I tried to use it, my computer would crash, which hasn't happened to me in years. The customer support wasn't helpful, and the installation guides for Linux were no good. When I switched to a different provider, everything worked perfectly on all my devices.
Quick and easy purchase
So, I finally gave in and decided to buy this service and man, it was easy. No problems, no issues. It was just straightforward and finished. I really like things being done efficiently, and this purchase definitely lived up to my expectations.
Speaking of customer service reps, Kati was amazing. I really wish all customer service reps were as professional and nice as she was. Honestly, she raised the bar high and now I'm wondering why everyone can't be as awesome as her. Big shoutout to whoever hired her at the company!Quick problem-solving support
Recently, I was having some issues with my VPN not working well. It was super frustrating, so I decided to contact customer support for help. I talked to a guy named Webster on the support team and he was really awesome. He figured out what was causing the problem right away and gave me easy-to-understand solutions. I was really impressed by how professional and quick he was at fixing everything. If I ever have any problems again in the future, I wouldn't hesitate to ask their support team for help.
30-day money-back guarantee
Trying to get my money back from this company has been a total nightmare. They promised a 30-day money-back guarantee, but they haven't made any effort to give me a refund in a reasonable amount of time. It's been four days since I asked for my money back, and instead of following their policy, they're trying to convince me to stick with them. I had to go through Paypal to report them just to hopefully get my money back. This whole situation has left me feeling pretty upset, and I'd advise others to be careful with their promises.
Streaming platform region change help
I had a problem changing regions on a streaming platform recently. Even though the customer service rep (Katie) gave me some wrong info at first, she was super nice and helpful. Her professionalism and patience in fixing my problem were really impressive. I'm really happy with the service I got.
VPN service
I gave that VPN thing a shot, but it just wouldn't work on my mom's work computer. So, I had to cancel it. But let me tell ya, this girl named Katie went above and beyond to try to help me out.
VPN service
I've been really let down by the VPN service ever since they made those changes that made customers switch over. The connection is always spotty, so I'm always having to log out and in again just to try to get it to work. But even that doesn't really help anymore. And to top it off, I can't even get on the website to get some help because it keeps blocking me. Overall, the service has gone downhill since the company got sold, and it's been a big hassle trying to use it.
Windows 11 Compatibility
I just bought a VPN service thinking it would work great with my Windows 11. But, man, it was a complete disaster! I had to keep reinstalling, restarting, and messing around for way too long just to get it to actually work. It was super annoying and ate up a ton of time. I really hope they fix these problems so it's smoother for everyone using it.
Quick and accurate support
The support team responded really fast and gave me the right solution when I had trouble with the VPN connection. It was so annoying when the VPN wouldn't connect, but thanks to their quick help, I got it sorted out right away. All in all, I was really pleased with how helpful the support team was.
Canceling automatic recurring payment
I had such a hard time trying to cancel my automatic payment subscription with this VPN. Their website was so confusing, I couldn't even find where to cancel it. I ended up having to chat with this lady named Katie from customer service. Despite the frustration I had at first, Katie was really helpful and managed to cancel it quickly, giving me great customer support.
VPN Subscription
I just got a VPN subscription and needed help setting it up on my device. I contacted customer service, and I was really impressed with how helpful they were. The person I spoke with went out of their way to help me with my problem. They were nice, patient, and quick to answer my questions. I really liked how they went above and beyond to help me out. It's clear that the people working for this company are top-notch, and I'm grateful for the amazing service they gave me.
Bug-ridden platform, constant crashes, server connection issues, poor connection quality regardless of protocol, overly simplistic software interface.
I had a really bad time with that VPN service. It was full of bugs and kept crashing on me all the time, which made it super annoying to deal with. Connecting to servers was a big struggle, and the connection quality was always terrible, no matter what protocol I tried. On top of that, the software itself was too basic and didn't have the key features I needed. I feel like I got tricked into signing up for this service, so I'm definitely gonna switch to a different one as soon as my subscription is done.
Unauthorized charges
I had a really bad situation where money got taken out of my account without me knowing, even after I asked to cancel my account. I called customer service, they said they canceled my account, but then a month later, $12 was taken out of my account without me saying it was okay. That's so not cool and totally breaks trust. I want my money back and my account canceled right away.
VPN service purchase
I just bought a VPN service and it didn't go so well. I had trouble getting it to work right and when I asked for help, I got no reply. Trying to get a refund from customer service didn't work either, which was really frustrating. Overall, I was left feeling disappointed and I wouldn't recommend this service to anyone because it's not reliable and they don't offer much support.
VPN service, connectivity issues, lack of service delivery, poor customer service.
I was really let down by this VPN service. I had the same problems connecting as a lot of other people - couldn't get on the French servers from Asia, no matter what I tried. It's obvious that this company is a total scam, taking money for something they can't deliver. And on top of that, they won't even acknowledge when you want to cancel or give your money back. Just a complete lack of service and care for their customers.
Helpful customer service
The customer service reps were super cool and really helped me out. The first suggestion they gave me didn't work, but the second one fixed my problem right up. I feel like they could make it a bit simpler to get the app back on track after an update, though.
Slow speeds and connection problems
My internet was acting up, being all slow and cutting out on me. Luckily, this awesome person recommended changing my settings to IPSe/ikEv2, and it totally worked!
48 pounds for 3 years special offer
My experience with the VPN service wasn't the best, unfortunately. I tried it out on different devices in Spain and could only get BBC and Channel 4 to work, not ITVX or Channel 5 like I wanted. But the tech support team really stepped up to try and fix the problem and quickly gave me a refund without any trouble. Even though it didn't meet my needs, the low price made it worth giving it a shot.
2.5-year Subscription Not Working
Recently, my computer crashed after six months of using the VPN service. When I tried to reinstall it on my new device, I ran into a bunch of problems. Even though I reached out to customer support for help, I didn't get much assistance - just slow responses, suggestions that didn't really help, and no fix for my issue. The login confirmation emails weren't coming through quickly, and even changing my email address didn't solve the problem. I'm pretty disappointed with the support I received and not being able to use the product I paid for, especially since I still have 2.5 years left on my subscription.
VPN service subscription
I just got a VPN service subscription and ran into some issues with the routing. But the customer service team was super helpful and fixed everything for me. I did notice that the rating service was showing old info, so it might be a good idea to do some testing on the app before letting clients use it.
About Atlas VPN
Have you ever had the annoying situation where you are denied access to online content due to geo-restrictions or because your device is not compatible with the site? Well, there is a solution as a VPN service provider can connect you to all contents without any restrictions. One such VPN service provider is the Atlas VPN who claims not to only provide 4K steaming, but also the fastest speeds on the market, unrestricted content access, and also package this offer for free. Do they have terms and conditions attached to their offer? How can one purchase their package? What secure payment option is available on their platform? Where can one download their app? Read honest customer reviews of Atlas VPN here to learn more about them.
About Atlas VPN
Atlas VPN claims that its services provide top-notch online security, fast connection speeds, and user-friendly design at no cost. They claim that with their VPN there are no geo-restrictions as they can change your online location making it look like you are somewhere else.
Products and Services of Atlas VPN
They have the following packages; 1 month, 1 Year and 3 Years. Their packages come with the following features at no cost; Unlimited devices, 4k streaming, Optimized for Netflix, 24/7 support, Fast Speed, P2P Support, SafeBrowse, and unbeatable price.
Compliments, Complaints, and Tips for Atlas VPN
Have you ever downloaded their app and subscribed to their services in the past? Did it give you access to your geo-restricted contents? Can you recommend their services to others based on your satisfaction with their products and services? Kindly share your experience and drop your feedback here so that others may benefit from your wise insight concerning them.
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📊 How did Atlas VPN shine for you?
Contact Information
68 Jay Street Suite 612 Brooklyn
11201 New York City
United States
Categories Atlas VPN
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Seite online seit: April 23, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Atlas VPN subscription
I'm really bummed about the switch from Atlas VPN to Nord VPN. They sent emails saying the switch would happen on a certain day, but now the VPN is nowhere to be found. No ... Read onBy: Cecil