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I had a pretty good time flying, but I gotta admit, ordering through this site was a little confusing at the beginning. The prices were reasonable, which was nice. The service was average, nothing too spectacular. Luckily, my tickets got delivered quickly right after I paid for them. All in all, it was an okay experience.
Flight booking
I used this service to book a flight for an upcoming business trip, and I gotta say, I was pretty disappointed with the whole thing. The website was a pain to use, took me way longer than I thought to finish booking. On top of that, I ran into some technical issues when I was trying to pay, which just made me even more annoyed. The site not being user-friendly and having glitches made me wonder if I should use it again in the future for my travel plans.
Flights and hotel booking
I had a terrible experience booking with that company! The website had issues, customer service was awful, and I felt like they were trying to scam me with all their hidden fees. I definitely wouldn't suggest them to anyone.
Flight ticket purchase
Hey, I totally understand where CheapAir is coming from, trying to be all about those super cheap prices and everything. But seriously, let me tell you, low prices should not mean sacrificing good customer service. My time dealing with them was a complete disaster. Their website was so glitchy, their customer support was basically nonexistent, and the whole thing felt like a total joke. Trust me, do yourself a favor and just spend a little more money somewhere else for a much smoother booking process.
Flight ticket purchase
I wanted to share about my recent experience booking a flight through an online travel agency. I was really impressed with how easy it was to book my flight. The website was super easy to use, I could quickly search for flights, compare prices, and pick the best itinerary for me. They also sent me the confirmation email and all the booking details right away, which I found really helpful. The communication was clear and concise the whole time. Overall, I had a great experience with this company and I would definitely think about using them again for my next trip.
Flight booking
I recently booked a flight with this company and man, was I disappointed with the whole thing. The website was a mess and it was super hard to find a good deal. The customer service was also not great - had to wait forever to talk to anyone and when I did, they weren't much help. Plus, the prices weren't as good as I thought they'd be, found cheaper options on other sites. And to top it off, my ticket confirmation took forever to get to me, stressful as heck before my trip.
Flight booking
I had a really bad experience with this travel agency. Their customer service was awful, and their prices weren't as good as they said. The website was hard to use, and I couldn't find the info I needed. Plus, my flight was late, and they didn't let me know on time. I wouldn't suggest this company for booking travel.
Flight tickets
I was so let down by my experience with this company. I decided to buy flight tickets from them online and it was just problem after problem. Their website was a pain to use, making booking a total headache. Trying to get help from customer service was a nightmare too, waiting forever on hold and then getting useless email replies. The prices weren't even as low as they claim, with all these extra fees popping up. And when my tickets finally arrived, they weren't even right, causing a bunch of trouble at the airport. I definitely wouldn't suggest using this company for your trips.
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About CheapAir
CheapAir is an American online travel agency that specializes in offering affordable airline tickets, hotel bookings, car rentals, and vacation packages. Founded in 1989 by Jeff Klee from his University of Michigan dorm room, the company was initially named 1-800-Cheap-Air before transitioning to its current web-based model and name, CheapAir.com. The company has been recognized for its innovation in the travel industry, notably for being the first to accept Bitcoin payments for flight bookings in 2013. CheapAir prides itself on its proprietary algorithm that searches for the lowest fares across various airlines, aiming to provide customers with the best possible prices and options for their travel needs.
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Last update: September 2026
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Review with most votes
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