The Parking Spot - Overall Rating based on 23 reviews
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Affordable parking, convenient hours, complimentary cold water
The parking here is super cheap, and I never have to worry about my car getting messed with. They're open late, which is great for me since I travel at night a lot, and I always like snagging a free cold water. I always make sure to post about my good experiences on social media and tell everyone I know about this place.
Reservation refund issue
I just wanted to share about a recent frustrating situation I had with a reservation I had to cancel. The Parking Spot took forever to get back to me and then ended up saying no to giving me a refund. It was so different from my past experiences with Park N' Fly, they always had great customer service. I'm still waiting on that refund and I'm really upset with The Parking Spot's service.
Late-night airport shuttle
My coworker and I got back to the airport last night after our flight was delayed. I used the app to find where our shuttle would pick us up as we walked through the terminal. When we got outside, we were happy to see the shuttle already there waiting for us. The driver was really nice and helped us with our bags, making sure everything went smoothly.
Quick shuttle service
The shuttle service is so quick, you never have to wait long for one to come get you. It's really convenient and makes going to and from the parking lot easy. The only downside is that the prices have gone up a lot lately, but I guess that's just how things are these days with everything getting more expensive.
Lost baggage incident
Oh my goodness, I have to tell you all about the wild time I had at the parking spot before my vacation to Puerto Rico! We parked our car and this shuttle driver was such a speedster, grabbing everyone's bags and tossing them onto the shuttle. When we arrived at the airport, he was just tossing bags at people left and right, and my bag went missing! I asked him about it, and he was so indifferent, telling me to go find it myself. ? Eventually, I found it, but I had to spend extra money to replace my belongings and get new medication. The company didn't take any responsibility, how rude!
Recent transportation experience
I recently took a ride with a transportation service and it was great. The driver, Lincoln, was super friendly, on time, and very professional. His excellent service really made a big difference in my overall experience. I will definitely be using this service again in the future.
Early Morning Parking
At 4:30am, we were all set for our early morning flight so we headed to the parking booth. The attendant there was on top of things and pointed us in the right direction to park. We followed her lead and easily found our spot. Another attendant came over to guide us and make sure we parked smoothly. Thanks to their quick service, we made it to our flight right on time. We'll definitely be using this parking facility again for our future trips.
Best parking lot at BWI
I've used pretty much every parking lot at BWI, and let me tell you, The Parking Spot North is hands down the best one. The service was top-notch, the staff was super friendly and helpful, and I thought the prices were reasonable for the great service I got. My whole experience was smooth sailing, and I definitely would suggest this parking lot to anyone flying through BWI.
Quick and efficient parking experience
I always find it easy to park at The Parking Spot. I never have any problems getting in and out. Their customer service is great - whenever I need help, they answer quickly and are friendly. The prices are reasonable compared to other places, and I trust them with my car. I always use this parking spot when I travel.
Airpot parking experience
My most recent airport parking experience was pretty disappointing. The shuttle service was so slow, we had to wait a long time between pickups at the airport. It was obvious they didn't have as many shuttles as other companies because we saw so many shuttles from different companies pass by while we were waiting for our ride. Plus, their prices are higher than their competitors, which makes it tough to justify paying more for this kind of subpar service. I definitely won't be using this company for my parking needs again.
Parking customer satisfied
I had a crazy situation happen recently when using a parking service at the airport. My family had a medical emergency, so we had to rush back to the airport right after the shuttle dropped us off. The staff, from the driver to the folks in the office, were amazing. They really went above and beyond, taking care of every little thing and showing so much respect for our situation. They totally blew me away, and now I'm a customer for life.
Long-time customer experience
As someone who's parked here before, I've generally had good experiences. But last time, I ran into a problem that really got on my nerves. Still, I was impressed by how quickly the staff fixed things and made it right. Their response was fast and they were super helpful. It's made me feel good about coming back here again. Thanks, Chris.
Travel parking
I really enjoy coming to this place when I travel because it's super convenient. The shuttle bus always comes pretty quickly and the drivers are really friendly and professional. And the prices are pretty reasonable too. It's definitely my favorite spot for parking long-term when I'm flying out of LAX.
Reservation for parking spot
The parking reservation process was super easy and quick. I like to book ahead of time to make sure I have a spot when I get there. The shuttle service is really good about being on time, for both getting picked up at the parking lot and dropped off at the terminal. The app is easy to use and looks nice, so I can easily find my reservation and QR code to get in. And getting a free bottle of cold water is a nice touch that I really like and enjoy on my way home.
Quick and efficient parking
Parking at this place was super easy. The app helped me snag a spot without any trouble, the staff was really nice and even gave me a free water bottle, which was a nice surprise. This spot is definitely my favorite choice for parking whenever I travel.
Rip-off parking
I wouldn't recommend using this place. They send out emails with supposed discounts that end up being fake and don't actually work. I tried reaching out to them multiple times but never heard back. On top of that, I ended up paying for valet service, but it turns out it was already included in the parking lot booking I made through them. It felt like a total rip-off!
Best shuttle service!
The shuttle to and from the airport is always running, so I never had to wait more than 5 minutes to get picked up or dropped off. The shuttle bus is super clean and the driver is really friendly, polite, and helpful. Plus, the parking lot is locked up tight and they take extra precautions to make sure your car stays safe while you're gone.
Online booking and shuttle service
Booking my parking spot online was super easy. The website was easy to use, and I liked how clear they were about prices and discounts. The shuttle to and from the airport was always on time and quick, plus being able to track it on the app was really handy. The people working at the parking spot were so nice and polite, which made everything even better. I'll for sure use this service again and definitely suggest it to others.
Efficient shuttle, professional drivers, numbered spaces
The shuttle service was really great. I barely had to wait at all and the whole place was super clean. The drivers were all so nice and made everything even better. I liked how organized the parking lot was with the rows labeled by letters and each space numbered - made it simple to find my car. You could tell they made some upgrades since they got the South lot and it definitely made the whole experience even better.
Parking at the airport
I was thrilled when we finally made it back to the airport super late and the shuttle was already there, ready and waiting for us! We didn't have to hang around at all to hop on and head back to our car. The drivers were super friendly and made the ride enjoyable. I also appreciated the QR code for tipping since I never seem to have cash on me. All in all, it was a really great experience.
Review with most votes
Convenient and Reliable Airpor
I have been a frequent user of The Parking Spot for several years now. I have always found their online booking process to be simple and user-friendly. The confirmation emails t... Read onBy: Gillian Fisher