CruiseDirect22 reviews
This score is based on 22 genuine reviews submitted via US-Reviews since 2020.
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I just booked this amazing cruise and I had a bunch of questions, but Maria Brenda Taboso was seriously the best at helping us out. She was always so nice and quick to respond to all our inquiries. I highly recommend using her service because she's absolutely awesome.
One of the Best Cruise travel agency with great customer service
For quite a long years our family has beens selecting CruiseDirect as our major platform to book cruises. Does not matter we live in Europe, we always received very good care and the most satisfying service from the Customer Service before and even after a cruise. Recently we booked cruise with NCL but could not resolve issue of their CruiseNext deposit, how to add it to our payments. We tried to get answers from NCL via e-mails but did not receive answer apart of confirmation of e-mail receipt. Mr.Enrique Bravo was a CS person who interfered , helped to find traces of the deposit and add it to payments already done. Many thanks to him and other Customer Service colleagues ! I highly suggest trying them out as well.
About CruiseDirect
CruiseDirect is an online travel agency that specializes in providing customers with a wide range of cruise vacation booking options. It offers a platform where travelers can search for and book cruises from a variety of cruise lines around the world, catering to different preferences and budgets. The company emphasizes competitive pricing, a user-friendly booking process, and dedicated customer support. Established in the late 1990s, CruiseDirect has grown to be recognized as a significant player in the online cruise booking industry, leveraging technology to simplify the process of finding and securing cruise vacations for travelers globally.
Details
Contact Information
West Tower, 671 Headquarters Plaza
07960 Morristown
United States
Categories CruiseDirect
Page Statistics
Last update: August 2026
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Review with most votes
One of the Best Cruise travel
For quite a long years our family has beens selecting CruiseDirect as our major platform to book cruises. Does not matter we live in Europe, we always received very good care an... Read onBy: Jaine Neistat