Pacific Holidays

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Pacific Holidays

60% Would buy here again

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Spotlight: What are our customers saying?

B
Boris
Happy to start choosing my next holiday with pacific. Past holidays we booked were always great and never a problem so will definitely book here again. As long as they do everything a 100% I have n...Read on
A
Adrian Powell
DO NOT USE THIS TRAVEL AGENCY! A group of us booked travel that was cancelled due to COVID and they do not want to refund our money. I have complained to the BBB three times and they no longer res...Read on
W
walter Pietras
We cancelled this trip In January 2020 and as of 4/1/2020 have not received a refund OR ANY COMMUNICATION from them, including numerous phone calls, emails, certified letter (signed for) and no res...Read on
S
Sophie Luchin
They are the worse travel agency!! We were not informed about our itinerary and not emailed any information concerning our trip until the day of our arrival. The lack of timely information about...Read on
R
Rick
Terrible. The worst Customer service I ever experienced. Better off going with Great Value Vacations or some other travel agency that will care about you after you pay them. I will never use PH aga...Read on

All reviews (5)

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    Would buy here again
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    Not cheap, but very good

    Happy to start choosing my next holiday with pacific. Past holidays we booked were always great and never a problem so will definitely book here again. As long as they do everything a 100% I have no reason to start looking for a different agency.Not the really cheap but for this service I can't expect that.

    What do people think of Cathay Pacific Airways? Read and write experiences, opinions, reviews for their airline and hotel services

    Are you looking to make an international flight with a quality airline? Do you often use Hong Kong as a hub for your air travel? Cathay Pacific Airways is the primary airline service for Hong Kong, as has established itself as a global leader for quality air travel service. If you are looking to book a flight using the website, have a read of some customer reviews to hear the experience people have had with the company.

    What dopeople think of Cathay Pacific Airways? Read and write experiences, opinions, reviews for their airline and hotel services


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    East Asia Trip (Bali, Bangkok, Singapore)

    DO NOT USE THIS TRAVEL AGENCY! A group of us booked travel that was cancelled due to COVID and they do not want to refund our money. I have complained to the BBB three times and they no longer respond.


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    April-May 2020 Tahiti-New Zealand FAM

    We cancelled this trip In January 2020 and as of 4/1/2020 have not received a refund OR ANY COMMUNICATION from them, including numerous phone calls, emails, certified letter (signed for) and no response to BBB complaint. If this is how they treat travel agents, how are they treating consumers...our customers. Stay away from this company.


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    Bali Groupon Trip

    They are the worse travel agency!!

    We were not informed about our itinerary and not emailed any information concerning our trip until the day of our arrival. The lack of timely information about our trip was incredibly alarming and quite dangerous. Our concerns were never addressed nor did we receive any apologies. We were told we had previously received an email, but both my travel partner and I have scoured our emails and have yet to find anything.

    Moreover, upon our arrival in Ubud do, we were extremely displeased and horrified by the conditions of our hotel in Ubud, Bali. Aside from the apparent mold on the walls, the bugs on the sheets, the stains on the beds, the molding mattresses, and unimaginable bathroom conditions, we had soiled towels. I have attached photographs for your convenience. Since, obviously, we could no longer stay in our hotel, we were forced to find last-minute accommodations at a price well above our budget and checked out of our hotel early. Accordingly, at the very least, we expect a full refund for what we paid for the hotel in which you placed us in Ubud. However, that was too much to ask of them.


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    Would buy here again
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    Terrible

    Terrible. The worst Customer service I ever experienced. Better off going with Great Value Vacations or some other travel agency that will care about you after you pay them. I will never use PH again. The worst decision oI have ever made regarding travelling.

    I will never use you guys again. Great Value Vacations is 100x better.


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