Globus4 reviews
This score is based on 4 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Quietly pleased despite the change
I remember standing on the hotel balcony when it clicked — this was working. Our guide had a calm way of adjusting plans after the cruise portion was canceled, and suddenly the slower pace felt like a bonus. I first found the tour through a coworker’s recommendation and I’ve already told my sister about it, because the small group of four meant real attention, not the usual rush. Hotels were tidy, drivers polite, guides actually listened. I was disappointed about losing the cruise — and I wish they’d told us sooner — but overall the on-the-ground care won me over.
A comfy trip, just wish lunch picks weren’t so strict
didn’t feel rushed, activities usually wrapped up by late afternoon so you actually have time to wander or nap. The cruise bit was pleasant too when it happened; the ship felt fine, cabins worked for us. One gripe: for several self-paid lunches we were steered into specific restaurants chosen by the company. That felt odd — especially when the town was less than a kilometer away and you just wanted to pick. Small annoyance, not a dealbreaker, but it would be nicer to have options when you’re paying. Also, when Celestyal canceled cruises due to the war-related situation, Globus handled it reasonably and offered a land-only route, which helped those of us with nonrefundable flights. Overall pretty happy, with a few hiccups.
Muddy welcome, solid backup
San José, Tortuguero, La Fortuna, Monteverde and back in nine days. We saw loads, hiked tougher trails, and had some memorable wildlife moments from boat rides and the sloth sanctuary — those were real highlights. El Establo’s views are worth the stop too.
Delivery-wise, plan for rough travel. Expect long bus transfers, bad roads, and wet conditions even in what’s supposed to be dry season. In Tortuguero the boat landing is a mess — very muddy, ankle-deep at times — so the transfer from bus to boat is awkward and a little risky for luggage. They said an improved landing was planned, but it wasn’t done while we were there. Also, internet in Tortuguero is unreliable; phone reception mostly worked (we used T‑Mobile), but don’t count on steady Wi‑Fi.
Customer service deserves its own note. Globus had a few missteps — scheduling glitches, missed transfer details, a couple of excursions that weren’t fully documented at booking — but they actually owned the problems and worked with the local operator (SwissTravel) to sort things out. Communication from SwissTravel came through WhatsApp a lot, which is fine if you use it; it’s not great if you don’t. The guides on the ground were excellent, knowledgeable, and helpful, which goes a long way when things go sideways. So yeah, initially skeptical, but satisfied by how the issues were handled in the end.
Practical tips: bring quick-dry clothes and layers (everything stays damp), skip heavy cotton, and bring your own bug spray — it was shockingly expensive locally. US dollars were widely accepted, and rooms had hair dryers and 110V outlets, so less to worry about there. Lodging was rustic in Tortuguero but improved after that; hot water wasn’t a problem.
If I could advise someone: double-check that any late-added excursions are reflected in your itinerary docs, make sure you’re set up on WhatsApp, and be prepared for muddy transitions and long rides. No major regrets — it was a memorable trip and they fixed the issues — but go in prepared for the delivery glitches so they don’t sour things.Bus Seat Memories
an empty cave, some tea and cookies, nothing genuine. Two other excursions had the same formula in different towns. On the plus side the tour director and driver were solid, kept us informed and on schedule, which matters when you squeeze trips into a busy work life. Hotel quality was underwhelming. Overall useful but not great value; mixed feelings.
About Globus
Globus is a Swiss department store and supermarket group operating under the name Magazine zum Globus AG. It runs full-line department stores and food halls selling fashion, accessories, cosmetics, home goods, and gourmet groceries, alongside Globus-branded supermarkets in Switzerland. The company primarily serves consumers looking for everyday grocery shopping as well as department store retail in major Swiss cities. Globus traces its origins to the 20th century and has been a well-known retail brand in the Swiss market.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: April 2026
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Review with most votes
A comfy trip, just wish lunch
didn’t feel rushed, activities usually wrapped up by late afternoon so you actually have time to wander or nap. The cruise bit was pleasant too when it happened; the ship felt f... Read onBy: D. Kirlin