1800lighting22 reviews
This rating is based on 22 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Chandelier
I bought this really cool chandelier from this one place about 2 months ago, but it still hasn't shown up. They never let me know when it's going to be shipped out, so I have to keep bothering them for updates. They keep changing the delivery date without giving me any heads up. I recommend going with a different company to avoid the headache I'm dealing with.
$700 purchase
I just bought something for $700 and the customer service was amazing! They made sure to keep me in the loop throughout the whole process to make sure I was happy with my purchase. I really like how they pay attention to all the little details and are committed to giving top-notch service. I'll definitely be coming back to buy from them again.
Lighting fixtures
Capital always has what I need, ya know? Whether it's clearance stuff or showroom things, they've got it. The prices are fair and the folks working there are super nice. The return policy is solid, but honestly, I've never had to use it 'cause I've always been happy with what I've bought. Capital is my go-to spot for lighting fixtures, no need to go anywhere else.
Lighting fixtures for multiple renovation projects
As someone who often buys lighting fixtures for home renovations, I've dealt with my share of damaged or defective products, especially with those fancy dimmable LED ones. But let me tell you, this company really stands out with their top-notch customer service. Whenever I have a problem, they jump into action to find a solution and keep me in the loop every step of the way. Their quick responses and genuine concern make me a loyal customer for all my lighting projects.
Large order mix-up
I made a big order with this company, but had a problem with my fixtures. Even though I gave them all the details they needed, I got a bunch of stuff I didn't even ask for. This has been happening since September 2022, and even after trying many times to fix it, I still haven't gotten a good solution.
Placed an order in June
I ordered a lot of things back in June and now it's almost Thanksgiving, but I still haven't received anything! I've been trying to follow up for updates, but no one has gotten back to me. It's really annoying!
Large transactions
This company really goes above and beyond in everything they do. I've done a bunch of big transactions with them, and every time, they do more than I expect. They help me pick out the best lighting fixtures and make sure everything gets delivered smoothly. They never let me down. I love how they pay attention to small details and really care about making their customers happy. I'm definitely sticking with them as a customer forever!
My new lamp
I recently bought a lamp but it ended up being the wrong size. It was such a hassle trying to return it! I had to hunt for this tiny return button just to see if I could send it back. And when they finally accepted the return, it took ages to get my money back. Such a drag, dude.
Replacement clock purchase
Thank you so much for sorting out my replacement clock so quickly and easily. I'm really happy with how well it works and I just wanted to say thanks.
Hanging fixture purchase
I just bought a hanging light fixture from a sales guy named Barton Cross at a lighting store. At first, everything was great because Barton was super helpful in helping me pick out the perfect fixture. But things went downhill fast when there was a problem with the purchase. It was really disappointing to have such bad customer service when I tried to fix things. Barton either didn't tell me the whole truth about the fixture or he didn't admit his mistake in ordering the wrong one. I was worried about not getting the LED bulbs like he promised, but Barton didn't really care and just told me to come back to the store and buy them separately. His attitude and refusal to fix things left a really bad taste in my mouth. I would warn others to be careful and make sure everything is in writing to avoid similar issues.
Quick shipping
I was really hoping to get my stuff quickly, so I asked if it would arrive on time. The person I chatted with wasn't sure, but I decided to take a chance. Turns out, it ended up not coming on time.
Ceiling fans purchase
I just got 8 ceiling fans from this company and it was a really good experience. The customer service was super helpful in helping me pick out the right fans, rods, and remotes for my house. They always got back to me fast when I called or chatted online. I had to return one remote that I didn't end up using, and they made it a breeze. I think I got the best fans for a good deal, and I definitely suggest this company for anyone wanting to spruce up their home with new lighting.
Light fixture purchase
Capitol Lighting is seriously one of the best companies I've ever encountered in terms of customer service. I recently bought some light fixtures from them, but unfortunately, they didn't work out for me. Fortunately, returning them was a piece of cake - no hassle whatsoever. They quickly processed my return, credited my account, and even hooked me up with a discount on my next purchase. I decided to give them another shot and ordered different pieces this time, and they are exactly what I wanted. Shoutout to Capitol Lighting for making online shopping stress-free and putting customer happiness first.
Torch lamp purchase
I bought a torch lamp from 1800lighting not long ago, and it's disappointing that the button fell off less than a year later. I tried calling a few times but couldn't get through, so I sent an email instead. I did get a response at first, but then it all went quiet. I've always liked shopping at that store, but the lack of customer service this time around has me thinking twice about buying from them again.
Progress Lighting outdoor fixtures (2x)
I was really let down by the Progress Lighting outdoor fixtures I bought from 1800lighting. I thought the "Black Finish" would be metal, but it turned out to be plastic. And the "Clear Beveled Glass" was just clear plastic too. The ad didn't mention anything about them being plastic, so I felt pretty disappointed. Even the cap screws were plastic and too short to properly attach the backplate to the wall, so I had to use shims. If I had known they were plastic, I never would have bought them, especially not at the high price I paid.
Cancellation of my order
I had to cancel my order because the shipping was delayed for my light thingy. But this girl Kollyn from Customer Service was so nice and helped me get a refund really quickly. I'll definitely shop here again!
Quick Ship Lights
I ordered some lights that were supposed to come in 2 days, but it's been 6 weeks and I still haven't gotten anything! Customer service was awful, I called and they never even got back to me. I'm so frustrated, I wish I could rate them 0 stars!
Outside lights 2300.00
We found these really cool outdoor lights for our house at this amazing shop called 1800lighting! Our salesman, Ted Maos, was seriously the best. He knew all about lights and was super helpful. We are thrilled with our purchase and believe Ted should definitely get a raise for being so awesome!
Knowledgeable staff, efficient customer service, great selection
I had no problem placing my order because the staff knew their stuff and the customer service was on point. They had a great variety of light fixtures to choose from, and the prices were really good. This was my third time ordering from them, and my parents have also bought stuff from there too. The orders got to me quickly and were packaged well, which made everything even better. These light fixtures really spruce up any home or business.
My new lights
I recently got these awesome lights for my room and they're really bright and colorful. They make my room look amazing and I'm so happy with them! The person who helped me choose them was super friendly and made sure I got exactly what I was looking for. I'm so grateful!
About 1800lighting
Yes. 1800lighting is a retail company specializing in the sale of a wide range of lighting solutions, including indoor and outdoor fixtures, lamps, and ceiling fans. The company operates both physical stores and an online platform, offering products for homeowners, designers, and contractors. It is part of Capitol Lighting, a family-owned business that has been in operation since 1924. With nearly a century of experience, the company has built a reputation for its extensive selection, quality products, and customer service, aiming to provide lighting solutions that meet a variety of aesthetic and functional needs.
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Letzte aktualisierung: November 2024
Review with most votes
Beautiful lights
The company offers most unique and beautiful lights which are seriously looks so good. I bought few of them and i am so happy with my purchase. okay so the first i purchased w... Read onBy: Marta Flemming