Secret Escapes - Overall Rating based on 21 reviews
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Quick and easy booking process
I just bought something from this website and man, it was a breeze. I found what I wanted in no time, prices were great, and the whole process was super easy. The only downside was that there weren't as many room and extra options as I would have liked. But overall, I'm happy with how things went down.
Cruise booking via Secret Escapes
I recently booked a cruise through this service and was really happy with how easy it was to do. The best part was that after I booked, I quickly got a call back from the cruise company later that same day. Everything went smoothly with no unexpected charges, so it was a great experience all around.
Hotel bookings
Booking hotels through this website is a breeze! I really enjoy finding awesome deals on nice places to stay. I've used this site in the past and have always had a great experience with the hotels I've booked.
Bespoke holiday turned into group experience
The holiday package we booked through this service didn't quite meet our expectations. We thought it would be a special and private trip customized just for us, but when we got there, we were always with a group of four others. That meant we had to share transportation, lodging, and activities, so we didn't get the personalized experience we were hoping for. The folks we traveled with were nice, but it wasn't the intimate getaway we had imagined. It was a letdown to discover that the holiday we booked through this service wasn't as exclusive as we thought.
Hotel stay in Ironbridge
The hotel was great and really close to Ironbridge. The room was cozy with a pretty view of the garden and river. The staff was super nice and helpful. The only downside was that the hot water in the shower took forever. But the food at Chez Maw was top-notch. All in all, it was a fantastic stay.
Quick and cheap booking
I decided to book a one-night stopover to break up our long road trip. It was a breeze to make the reservation, I got confirmation right away on the website and then the hotel followed up quickly. The best thing is that I paid almost half of what I would have through the hotel directly. The hotel looks incredible too, I'm really looking forward to staying there!
Easy booking process
I thought booking was really easy and quick. It helped me reserve a place I might not have found on my own.
Luxurious hotel booking
I gotta tell you, I'm always amazed by the amazing hotel bookings I find on this site. The deals are always fantastic, and I've never had a bad experience. Although, I have to say, the website can be a little slow sometimes. It's like it's playing hard to get, making me put in extra effort to find what I want. But hey, that's just the way it goes with love and luxury travel, right? Today's booking went smoothly, so I can't complain about that.
Lovely stay, excellent deal
My experience with this booking platform was amazing! I had such a nice stay at the hotel and got a really good deal through their service. The extra things included in the price were such a nice bonus, especially since it was the same price as booking directly with the hotel for just the room. It really felt like a special treat and made my stay so much better. I will definitely use this booking platform again for my next little getaway, they really went above and beyond what I expected.
Easy booking
I had a blast booking my trip on this website! The deals were so good and I found exactly what I was looking for. I would totally suggest giving it a look if you're planning a vacation. I'll definitely use this site again!
Hotel booking experience
My experience with Loretta F, the customer service rep, was really great. She was super professional and helpful from the minute I asked for help. Loretta really went out of her way to make sure my booking went smoothly and I didn't have to stress. You could tell she really cared about making customers happy in every conversation we had. I am so grateful for her outstanding service and can't thank her enough.
Peckforton Castle book awesome
I booked this super cool castle through Secret Escapes and it was amazing! The vacations they offer are always so awesome and we always have a blast. I can't wait for our next vacation with them, thanks!
Porto city break
My recent trip to Porto was amazing! I booked it through Secret Escapes and everything went smoothly. The transportation was easy, and the city was gorgeous with so much to do and see. The river trip they included was definitely a highlight - it gave us a cool view of the city. The place we stayed at was even better than I expected, and the breakfast at a nearby cafe was delicious. I have to give props to Secret Escapes for giving us a great deal on such a fun trip!
Amazing hotel offers
The hotel deals on this website are really great! Booking is a breeze and the hotels are amazing. I always find awesome deals here and the service is top-notch. I highly recommend it!
Easy booking experience, high quality stay
The booking process went really smoothly, even for me as a first-time user. They gave me so much detail about my stay, it was really awesome. I got a confirmation super fast and had no problems at all. The hotel and spa were even better than I expected, top-notch quality with yummy food and cool extra stuff like spa access and a surprise discount on treatments. I loved that they made breakfast to order instead of having a buffet, plus the portions were huge. I'm definitely going to tell my friends and family about this experience and I'll definitely come back in the future.
Misleading booking experience
I had booked a night at a hotel, and it was a total nightmare because they called to tell me they were full even after I had already paid. Now I have to figure out how to get my money back and find another place to stay all because of a mistake on the booking website. It's such a frustrating and disappointing situation.
Perfect website
I absolutely love this website! It's super easy to find incredible destinations and the hotels are top-of-the-line. I booked a holiday recently and got my confirmation right away, everything was just perfect. SE is seriously the best!
Sri Lanka holiday experience
I had a great time with Secret Escapes on my recent trip to Sri Lanka, despite a few bumps in the road. At first, there were some unexpected changes to our hotel reservation, which was a bummer. But thanks to Rachel in customer service, we were able to stick with our original booking. The hotel wasn't flawless, but the amazing views, lovely beach, helpful staff, and perfect location made up for any issues. The excursions organized by Secret Escapes were a nice bonus and really enhanced the whole trip.
UK hotel booking
Hey, guess what! I found this awesome deal for a one-night stay at a hotel in the UK on Secret Escapes. They had such a great selection of rooms and dining choices, it was super simple for me to pick out the perfect little escape. And get this - the price was way cheaper than if I had booked directly through the hotel's site. The whole booking process was quick and easy, and I got confirmation right away. I mean, who wouldn't love that kind of convenience and saving some cash at the same time?
Costa rica
True COVID all flights were cancelled, we informed secretescapes one month before that we can not fly out . Since 2-1/2 months we have called them 9 times, sent 15 emails and still no answer whether we can rebook or get a refund. We are $6,500 into this and our hard saved money is up in the air, we are still fightinh for it but would never recommend this company
Review with most votes
Superb
Secret escapes are the best, i am taking services for three years. I had a recent beach vacation with my family and it was a blast! We enjoyed a lot and they made possible Read onBy: Austin Myers