Cheapoair56 reviews
This score is based on 56 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.That moment of relief
I needed help after a messy booking and a canceled flight. I found the site easy to use and it actually guided me through options. There was a clear moment — when I hit confirm and felt relieved — that I knew it worked. Friendly and I'll definitely come back next time.
Unexpectedly smooth
Booked a last-minute trip between laundry and work. Was half-convinced it would be a mess, but delivery of tickets was fast—like, inbox-ready while I was folding socks. Customer service actually called back and helped sort a seat issue. Pretty impressed, I'll use them again.
Booked for work, agent let me down
I almost canceled — felt sketchy from the start. Needed the booking for a work trip and my name was misspelled, so I called the agent. They said they'd charge $100 to fix it. I wasn't thrilled. Ended up going to the airline and they fixed it free. Ticket worked fine, but the agent left a bad taste.
That relieved sigh
Right when he emailed the final itinerary I actually breathed out — that's when I knew this was sorted. Rick handled everything, answered random questions, and took the annoying paperwork off my plate (much better than other agencies I've used). Really glad it went so smoothly, thanks.
Clear pricing
straightforward pricing. The quoted rate actually included taxes and fees. I first spotted them on a travel blog and even tipped a friend to try them. That was a relief after dealing with places that hide fees in tiny print. Nice, no surprises. It’s small but it matters and felt trustworthy overall.
Lesson at the gate
book direct. Kinda annoyed but at least I made the trip. Don't rely on CheapOair.
Clear-cost find
I almost didn't book because I'm used to hidden fees, but I needed a car for a weekend trip and booked anyway. At pickup the total matched the online price — taxes and fees already in. Kinda refreshing, not flashy, just honest. Didn't expect that, so I felt more relaxed.
Reluctant booking, lingering charge
Weird one — I almost didn't book the tour because I'd been scammed before, but my mom needed help with stairs. While cruising they charged an extra $200 per person. I disputed it, my card company reversed and made it permanent after six months. Month seven they still call; I blocked them. Relieved, still peeved.
Reliable pick
solid and reliable, I'd use them again. Bought a Rome ticket, quick and efficient; staff were professional and respectful. I’ve used them for years when I lived in NYC, they know what they’re doing. Especially patient with older customers. Not perfect — website can be confusing and sometimes hold times are long, but overall worth it.
Solid, helpful service
I was halfway through booking when I noticed how patient the agent was — that stuck with me. Booking was quick and the staff helped me and my mom walk through options, which matters if you're not tech-savvy. Prices weren't the absolute cheapest compared to other sites I've tried, but the easy clarity and respect made it worth it.
Called an hour later — price jump
I booked a fare and an hour later they called to say the price wasn't available anymore and wanted $105 extra. I asked for a cancel and refund; they said no refunds, so I was stuck paying more. Been burned before by other sites but usually got refunds. Oddly the rep sounded genuinely sorry, but that didn't help my wallet.
Constant confirmations, finally fixed
My trip was shuffled around nonstop and they kept asking me to confirm — again and again. Getting a real person was impossible, their AI and outsourced agents just vanish, and as an expat I racked up phone bills trying. Annoying, but in the end the booking held up, so I’m relieved it worked out.
That little extra care
Halfway through comparing options I realized Preston actually cared — small thing, but he pointed out a cheaper routing I'd missed and walked me through it. He was patient, clear, not pushy, and even double-checked the final total (unexpected). I’d had some rough help at other places before, so this felt refreshingly real, and yes, he made it almost fun.
Deal changed after I booked
By the time I opened the confirmation, they were on the phone saying the fare I saw (a friend had sent the link from a travel site) was gone — price up $105. They refused a refund, so I had to pay more. The e-ticket finally arrived and the flight was fine, but customer service was rigid and delivery slow.
The cheap ticket that made me ring support
Halfway through packing I remembered the ticket I grabbed — cheap price, right? First use was the day plans split; I noticed extra charges for boarding passes and "convenience" fees. I was skeptical when support first said no refund or credit, but after a couple calls they issued a decent credit. Delivery could be smoother, yet customer service actually redeemed the experience.
Almost went through, then got burned
always compare final totals and ask about credits
That Moiz call
Funny story — a coworker told me to ask for Moiz when our flight mess started, and I'm glad I did. He sounded calm, walked me through options, and actually fixed a chunk of the problem. Not flawless — took a while, some hold music, but felt real, you know? Helpful, human, and polite — I hung up less stressed than before, overall.
Midnight booking, mixed feelings
the site looked fine, smooth enough, easy to pick seats, but then I hit a snag and needed help. Customer support? Practically invisible — agent told me to "call the airline," which felt like, wait, what? Why am I even here? I stuck with it for a couple bookings and the tickets do arrive, and the UI still feels useful, so I'm ambivalent — annoyed but it gets the job done, mostly.
Wrong date panic, but I got there
I was hesitating before I called — had to get to a funeral, didn't want to mess it up. The site somehow put the wrong date on my ticket. On the phone they tried to charge me an extra $390 and acted like they couldn't cancel the old booking, so I was on hold two hours, half listening through a spotty connection, repeating myself. Communication was messy and stressful, but in the end they fixed the date and I made the flight. Relieved and thankful it worked out, though service could be better.
Not the smooth ride I hoped for
I almost went straight to the airline, but a friend tipped me to Cheapoair and I saw an ad so I tried it. I had doubts right away — felt a little sketchy — and those doubts didn’t really disappear. When I asked for a partial refund they brushed me off and asked nothing useful. Replies were vague, like “can’t validate” without asking booking info. I even looked into small-claims. Still waiting. Kind of annoyed, honestly, and I wouldn’t recommend blindly trusting them.
About Cheapoair
CheapOair is a travel agency that operates primarily online, offering a wide range of travel services including airfare, hotel bookings, car rentals, and vacation packages. Established in 2005, the company uses innovative technology to aggregate and compare a vast amount of travel data, allowing customers to find competitive rates for travel accommodations. CheapOair caters to a broad audience, from budget solo travelers to families looking for vacation packages, emphasizing cost-effective and efficient travel planning. Its user-friendly platform and 24/7 customer service have contributed to its reputation and growth in the competitive online travel agency market.
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Contact Information
137 W. 25th st, 11th floor
10001 New York
United States
Categories Cheapoair
Vacations | Cheap Vacations | Air Ticket Providers
Page Statistics
Last update: November 2025
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Review with most votes
I book from Cheapoair all the
Well who doesn't love to save money.. I do.. and I am telling you this CheapOair gives me this ' i AM SMART' sattifaction because I save a lot from the website everytime I book.... Read onBy: Martha Syrus