Spotahome Reviews
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Reviews (23)
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Accommodation in Madrid
I had the hardest time trying to find a place to stay in Madrid for a whole month with no luck at all. Luckily, a friend told me about Spotahome and in just 2 days, I had everything set up. I definitely suggest it to anyone searching for a place to stay in Madrid.
Accuracy of Information
My experience with this platform has been a total nightmare. The contract I signed had all sorts of unclear language and extra fees that let the landlord charge me for every little thing. The rooms didn't look anything like the photos they had online. It was a total rip-off trying to cancel my payment when I saw I had been tricked. And there was no government oversight to help me out. I would definitely steer clear of this sketchy operation.
Peace of mind travel
Big thanks to the customer service department for being amazing! They made me feel so reassured and well taken care of the entire time. Huge shoutout to Joanna for being so responsive and professional. She really made my travels stress-free.
Apartment rental
I was surprised when a rep reached out to me before I even had to ask. Clara really went above and beyond to answer all my questions and help me out. But I gotta say, I wish there were more pictures of the property. The ones they have now just aren't cutting it for me. Not being able to see enough is making me a little worried about making a decision that might come back to bite me later on.
Review with most votes
A Stress-Free and Enjoyable Mo
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