Travelup Reviews
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Reviews (18)
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Flight rebooking assistance
I recently had to deal with a flight change with a major airline, and the new itinerary they provided was really inconvenient for my travel plans. So, I reached out to the customer service rep at the travel agency where I made my booking. Luckily, I got connected to this super helpful agent named Shahbaz Siddique. Shahbaz totally went above and beyond to help me find a new flight that worked better with my schedule. His professionalism and dedication to customer service really turned my experience around and I'm so thankful for his help. If it wasn't for Shahbaz, I would've been stuck waiting for over 5 hours for a connecting flight, but thanks to him, I got a new flight that fit my needs perfectly. I've dealt with Shahbaz before and his consistent level of care and assistance has definitely made him stand out at the company.
Booking flight search via third-party site; limited payment methods
When I was trying to find a flight on the website, it was kind of confusing, so I decided to go with a third-party site to get my flight booked. The whole booking process went really smoothly and was easy to follow, and I got confirmation pretty quickly. But, I was bummed out when I found out they only accepted payment through credit cards and bank transfers, and didn't have Apple Pay or PayPal as options. It was a hassle because I had to dig around for my credit card, which slowed down the booking process.
Flight booking to Bangkok
I just booked flights to Bangkok and had a really good experience. The price was great, especially since I booked just two weeks before my trip. I forgot to add my middle name when booking the ticket, but Travel Up's customer service was super helpful and made sure my tickets were all good when I called them. The tickets came on time and my trip went really well. I appreciate their help in getting everything ready for my vacation. I'll definitely think about booking with them again next time.
Recent Canada flights booking
I'm still in shock at what a great deal I scored on my last flight from Calgary to Heathrow! It was not only cheaper than all the other regular economy seats that day, but I ended up in a premium economy seat! This was my second time using this service to book flights to Canada, and I've always been super happy with how everything turns out. The booking process is a breeze, and the customer service is top-notch - that's what always brings me back for more!
Booking flight tickets
I've booked flights in the past and it was okay, but this time around it was even better! The booking process went super smoothly and I didn't encounter any problems at checkout. The prices were just as I had seen on another website, which was fantastic. I want to give a big thanks to the team for making the booking experience so simple and stress-free. They are definitely a flight broker that I feel confident and comfortable using!
Easy booking process, unclear baggage allowance
I just booked a flight with this company, and it was so simple and easy. The prices were actually cheaper than other websites, which was nice. But, the big issue was the lack of info about baggage rules. I couldn't find anything about weight limits for personal items or carry-on bags anywhere on the site, not even in the fine print. I had to just go off of what I knew from flying with other airlines, which was annoying.
Flight booking experience
I just booked a flight using a third-party site and it was a bit of a rollercoaster. The flight was super cheap to start, which was awesome. However, I ran into some problems when trying to put in my payment info. The site said the prices went up from when I first looked, but after a few tries, I snagged the flight at the original price from Skyscanner. All in all, it worked out, but it was annoying having to keep entering my payment deets.
Quick and easy booking
Booking my trip was really easy and straightforward. I just clicked a few buttons and boom, all set to go on vacation! But then, Travelup messed up and thought my partner booked the trip when it was actually me. How did they even get his name? It's kinda weird, right? Anyway, just a little hiccup in an otherwise smooth booking process. Can't wait for my trip now!
India tickets booking
I just booked some tickets for me and my mom to go to India through this agent, Kyle Roberts. He was really nice and patient while helping me with the online payment. He explained everything really well and got us a good deal on the tickets. Even though I've booked with travelup a lot before, this was one of the best experiences I've had with them.
First-time booking experience
This was my first time using this booking system and it was a pretty good experience overall. I thought the process was easy and clear, which I liked. But, I did see that the prices were a bit higher than other sites and there weren't as many choices for when I wanted to travel. I'm also curious if they have any rewards for people who book a lot.
Straight forward and efficient booking process
I was so surprised at how easy it was to book my trip using this service! It was much better than other sites I've used before - everything was so simple and straightforward. The website was really easy to navigate, and I had no trouble at all making my reservations. It was just a really smooth and hassle-free experience overall.
Changed my non-amendable, non-refundable ticket
So, I had to change the dates on my ticket even though they said it couldn't be changed or refunded. The staff was really nice and helpful, especially this guy named Milo Gray. He was super polite and really helped me out. Big thanks to him!
Easy, simple, great value
I was so pleased with how easy it was to make all my travel requests. The website was really user-friendly, and the prices were super reasonable. Thanks a lot for making booking my trip such a breeze!
Quick Ticket Issuance
If you're one of those folks who takes forever to find your card, Travelup is where it's at. The agent was so chill while I was scrambling around. Huge shoutout to Muhammad Umar for hooking me up with my ticket in no time.
Ticket drama
I bought this ticket and it just kept saying it wasn't there! I thought I was gonna have a heart attack or something! It was like disappearing right in front of me and it was so stressful. But eventually, after a lot of back and forth with customer service, I got it sorted out.
Flight booking with good prices
I just wanted to share that I recently booked my flight with this company and it was a breeze! I simply checked prices on Skyscanner and they were the same as what was listed. Also, I noticed they charge less for checked bags than Booking.com, which is really Gotogate. Overall, I am very satisfied with how easy and smooth the booking process was!
Flight booking communication
I just booked a flight with this company and I gotta say, I was really impressed by how they kept me in the loop. They let me know what was going on every step of the way, especially when my flight got delayed. It's times like these when you can really tell if a company values their customers.
Cheap flight purchase
I found this really great deal on a flight website, so I thought, why not? But then when I tried to pay for it, the website was acting all strange. I had to go back and make sure my credit card didn't get charged twice. It was so frustrating!
Review with most votes
Flight rebooking assistance
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