Viator Reviews
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Tulum excursion
We had such a great time booking our Tulum excursion with Viator! They sent us emails and texts to keep us updated and ready for our pick up. The info they gave us was super helpful, reminding us about what to bring and what to expect on the trip. Our guide, Alma, and driver, Enrique, were amazing. They made sure everything ran smoothly and we had a good time. We got to see the Tulum ruins, went snorkeling, explored a cenote, and had a yummy lunch. Alma was so knowledgeable and kept us interested with cool facts during the tour. We wished we had more time with him because he covered a lot of ground quickly. Snorkeling in the reef was awesome, we saw turtles, stingrays, and lots of fish! The snorkel gear could have been better, but we still had a blast. The cenote was so cool, and Alma explained it all really well. And the lunch after our activities hit the spot - tasty and filling.
Smooth and good services
There are lots of good points that i noticed while using the services from Viator. They have really good tours which are also very famous and they added different activities considering to make the trip interesting for the travelers.
I personally used the services twice from here and i enjoyed every moment here. They have good customer care who connect faster and solve the issues in most hassle-free way apart from that , i like the prices too. Its not that cheap but its reasonable enough so i dont mind paying. Its good for those who want to enjoy the trips without any hasslePersonalized tour experience
I got to go on this really awesome personalized tour with a fantastic guide. They made sure the whole day was based on what we wanted to do, and they were super cool about changing things up as we went along to make sure we were happy. The lunch spot they recommended was top-notch, and they really looked out for us the whole time. By the end of the tour, it felt like we had a new friend. We learned a lot about the history and culture of the place, and it all went by so smoothly. Huge thanks to our guide for making this trip something special and fun!
Maui tours booking
My husband and I just planned out our tours for Maui using this website. There were so many different options to choose from, it was really impressive. The app was super easy to use and made booking everything a piece of cake. We had a question about one of the tours and the customer service team got back to us right away and helped us out. They even fixed a problem we had with one of the tour companies really quickly. Overall, we had a fantastic experience with Viator and definitely suggest using them for all your travel needs.
Airplane tour rescheduled
I had booked a plane tour for 9PM on a Friday night, but bummer, the downtown views were blocked because of a big game happening. The folks at the company were super quick to help out and offered to reschedule our tour for 9AM on that Monday. Let me tell you, the views in the morning were breathtaking! Definitely worth it. Their customer service was awesome, so flexible and understanding. I would totally recommend this tour to anyone wanting to see the city in a whole new way.
Misty tour in Hobart
The tour was really great! The driver knew a lot about the area and was so chill. Unfortunately, we couldn't see Hobart from the mountain because of the fog, but the rock formations were still awesome. The tour guide was upfront about the possibility of not seeing anything, but it was definitely worth it.
Porto Tour with Tiago
Tiago was such an amazing guide on our tour of Porto! His knowledge of the city and his ability to speak English were really impressive. Thanks to him, we got to see parts of Porto that we never would have found on our own. The tour was not only informative but also a lot of fun, making it a really special experience for our family. We definitely recommend this tour to anyone visiting Porto.
NYC tour with Jim Quinn and Joe the driver
My time on the NYC tour with Jim Quinn and Joe the driver was amazing. Even though it was pouring rain, they still managed to give us a great overview of the city. The places they took us to were really well chosen, and at the end of the tour in China Town, Jim even showed us how to use the subway. It was really nice of him and we appreciated all his help.
Food tour booking assistance
I gotta say, the live chat customer service really came through for me when I was trying to book a food tour for my fam. They helped clear up the age requirements for the tours in Sydney, which wasn't super clear in the descriptions. Thanks to them, my 15-year-old could join in on all the fun activities we had planned. It was a huge help!
Helicopter tour to Bay of Many Coves
My experience with Wellington Helicopters on the tour to Bay of Many Coves was absolutely amazing. As soon as we got there, the team greeted us warmly and were super professional the whole time. The whole trip went really smoothly and we had a great time, feeling well looked after. It was a really special day that we'll always remember.
Easy and flexible app
I booked a bunch of tours and stuff on the app and it was so simple to use. I was kinda bummed that a few tour companies seemed unprepared, but overall, we had a great time on most of our outings.
Day trip from Madrid
We caught a bus to Segovia and Toledo, and man, it was awesome. Everything in the package lined up with what we expected, but dang, that tour of Toledo Cathedral was way too expensive. We definitely should've just bought tickets when we got there.
Food tour with an awesome guide
My family and I went on this awesome food tour in Berlin. We tried delicious food and learned a ton of cool stuff about the city. The best part was our guide - he was really smart and made sure my brothers and I had a great time. Thanks, guide dude, you're awesome!
Rome tour with Bogdan
Bogdan was seriously one of the best tour guides we've ever had. His English was on point and he knew Rome's history like the back of his hand. He had a way of telling stories that made the tour super interesting and fun. If you get the opportunity to pick a guide, make sure to ask for him!
