Viator84 reviews
This score is based on 84 genuine reviews submitted via US-Reviews since 2020.
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I almost didn't book it — thought the slot would be gone, thought it'd be a headache — but it went through fast and now it's tucked into my weekday routine between calls and quick errands. My doubts faded as soon as the confirmation popped up and the place matched the listing, so yeah, relieved. Been using it regularly, keeps things simple and actually helps.
Mid-move snag
Halfway through a move with a sore back — delivery showed up on time and customer service calmly fixed a small mix-up; glad I booked.
Sunny little find
Totally worth it — clean shore, calm water; go early.
Skeptic turned fan
Was nervous booking, but doubts melted — beach was lovely.
Mini trip MVP
Keeps surprising me — perfect for weekend getaways and spur-of-the-moment hikes
Quick, no-frills booking
Booked after my friend sent the link — super clear, minor delay.
Day-trip delight
Spotted online, took my mom; halfway through I grinned.
Booked despite doubts
I hesitated before booking, used it yesterday (doubts gone), pleasantly surprised.
Nice pick, surprisingly simple
Totally happy — exactly what we wanted, and the app was actually super easy; more options than expected.
Pleasant little surprise
Really worth it — scenic, informative trolley, funny bits, small surprises, would recommend
A cheeky West End surprise
super knowledgeable, relaxed pace, joked a lot, better than others.
Surprising, chill ride
Loved it — skeptical at first, saw it downtown and tipped the driver.
Low-key great service
Thought it might be overhyped after I saw a museum flyer; tipped Mario—delivery was prompt, friendly.
Good pick, slight hiccup
Easy win overall — got exactly what we wanted; lots of choices, app simple, search felt slightly clunky
Surprised in a good way
Almost skipped it - thought it might be a tourist trap, but Jake was funny, informative; my doubts vanished.
Easy smooth ride
Took the bike tour last weekend; guide Jake felt friendly and knowledgeable, bikes rode smooth — overall glad
Small surprise, big day
Tried it last summer; first impression was relaxed and fun. Luka, skipper, was chill, knowledgeable, and even showed a secret cove.
Calm moment
Knew I was satisfied when he steered into a calm bay and everyone relaxed. Had worse trips, glad this one worked.
Solid guide, worth it
Definitely worth it. Guide was funny yet professional and kept us on track, tour length felt just right — not perfect but solid, better.
Instantly sold at the dock
We stepped onto the dock, first minute I knew — honestly, lakes gorgeous and Thomas was funny and helpful, made whole trip, grateful
About Viator
Viator, a TripAdvisor company, is a leading online marketplace for travel experiences worldwide. It provides travelers with access to thousands of tours, activities, and attractions in destinations around the globe. Users can read reviews, compare prices, and book experiences directly through the site. Viator's offerings range from traditional tours to unique experiences, allowing travelers to explore local cultures, cuisines, and adventures. The company was founded in 1999 and later acquired by TripAdvisor in 2014, significantly expanding its reach and offerings in the travel sector. Through its platform, Viator aims to connect customers with memorable experiences while providing operators with a broad audience of potential travelers.
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Contact Information
400 1st Ave
02494 Needham, MA
United States
Categories Viator
Vacations | Special Trips | City trips | Day & Night Out Tickets
Page Statistics
Last update: January 2026
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Review with most votes
Smooth and good services
There are lots of good points that i noticed while using the services from Viator. They have really good tours which are also very famous and they added different activities con... Read onBy: Bernica Vincent