Viator42 reviews

83% Would buy here again

This score is based on 42 genuine reviews submitted via US-Reviews since 2020.


Featured Reviews

Most relevant positive review

  2025-10-20
A surprisingly easy day out

cool AC and a real toilet, not just promises. One pet peeve — people on calls — but Veronica handled it politely, asking for headphones. All in all a relaxed, useful day out. Read onBy: K. Turner

Most relevant negative review

  2025-10-24
Half refund, polite rep

Right after my sister-in-law pulled a muscle I called to cancel—I'd worried about their policy before buying, and those doubts stuck. They refused a full refund on the $160... Read onBy: Elvera Blick

Review with most votes

  2020-03-21
Smooth and good services

There are lots of good points that i noticed while using the services from Viator. They have really good tours which are also very famous and they added different activities con... Read onBy: Bernica Vincent



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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Food tour booking assistance

    I gotta say, the live chat customer service really came through for me when I was trying to book a food tour for my fam. They helped clear up the age requirements for the tours in Sydney, which wasn't super clear in the descriptions. Thanks to them, my 15-year-old could join in on all the fun activities we had planned. It was a huge help!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Smooth and good services

    There are lots of good points that i noticed while using the services from Viator. They have really good tours which are also very famous and they added different activities considering to make the trip interesting for the travelers.
    I personally used the services twice from here and i enjoyed every moment here. They have good customer care who connect faster and solve the issues in most hassle-free way apart from that , i like the prices too. Its not that cheap but its reasonable enough so i dont mind paying. Its good for those who want to enjoy the trips without any hassle




About Viator

Viator, a TripAdvisor company, is a leading online marketplace for travel experiences worldwide. It provides travelers with access to thousands of tours, activities, and attractions in destinations around the globe. Users can read reviews, compare prices, and book experiences directly through the site. Viator's offerings range from traditional tours to unique experiences, allowing travelers to explore local cultures, cuisines, and adventures. The company was founded in 1999 and later acquired by TripAdvisor in 2014, significantly expanding its reach and offerings in the travel sector. Through its platform, Viator aims to connect customers with memorable experiences while providing operators with a broad audience of potential travelers.


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    Contact Information

    400 1st Ave

    02494 Needham, MA

    United States

    ☎ 781-800-500

    🌐 www.viator.com



    Categories Viator

    Vacations | Special Trips | City trips | Day & Night Out Tickets


    Page Statistics

    Last update: October 2025


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