Viator63 reviews

78% Would buy here again

This score is based on 63 genuine reviews submitted via US-Reviews since 2020.


Featured Reviews

Most relevant positive review

  2025-12-02
Lake trip win

Totally worth it — needed an escape from chronic back pain, and the lakes calmed me; Thomas was helpful, funny, and super chill. Read onBy: nayeli

Most relevant negative review

  2025-12-03
Left hanging last minute

Booked a month ahead and they pulled the Harry Potter tour a week before — really annoying and left me scrambling. Won't risk Viator again. Read onBy: jackeline

Review with most votes

  2020-03-21
Smooth and good services

There are lots of good points that i noticed while using the services from Viator. They have really good tours which are also very famous and they added different activities con... Read onBy: Bernica Vincent



Reviews (63)

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    Maui tours booking

    My husband and I just planned out our tours for Maui using this website. There were so many different options to choose from, it was really impressive. The app was super easy to use and made booking everything a piece of cake. We had a question about one of the tours and the customer service team got back to us right away and helped us out. They even fixed a problem we had with one of the tour companies really quickly. Overall, we had a fantastic experience with Viator and definitely suggest using them for all your travel needs.


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    Food tour booking assistance

    I gotta say, the live chat customer service really came through for me when I was trying to book a food tour for my fam. They helped clear up the age requirements for the tours in Sydney, which wasn't super clear in the descriptions. Thanks to them, my 15-year-old could join in on all the fun activities we had planned. It was a huge help!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Smooth and good services

    There are lots of good points that i noticed while using the services from Viator. They have really good tours which are also very famous and they added different activities considering to make the trip interesting for the travelers.
    I personally used the services twice from here and i enjoyed every moment here. They have good customer care who connect faster and solve the issues in most hassle-free way apart from that , i like the prices too. Its not that cheap but its reasonable enough so i dont mind paying. Its good for those who want to enjoy the trips without any hassle




About Viator

Viator, a TripAdvisor company, is a leading online marketplace for travel experiences worldwide. It provides travelers with access to thousands of tours, activities, and attractions in destinations around the globe. Users can read reviews, compare prices, and book experiences directly through the site. Viator's offerings range from traditional tours to unique experiences, allowing travelers to explore local cultures, cuisines, and adventures. The company was founded in 1999 and later acquired by TripAdvisor in 2014, significantly expanding its reach and offerings in the travel sector. Through its platform, Viator aims to connect customers with memorable experiences while providing operators with a broad audience of potential travelers.


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    Contact Information

    400 1st Ave

    02494 Needham, MA

    United States

    ☎ 781-800-500

    🌐 www.viator.com



    Categories Viator

    Vacations | Special Trips | City trips | Day & Night Out Tickets


    Page Statistics

    Last update: December 2025


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