Earnin21 reviews
This rating is based on 21 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Cash advance service
As someone who used to think this cash advance service was helpful, I've now seen how sneaky they can be. They set restrictions on how much I can transfer and tack on crazy fees that are way more than what I actually owe. It's clear they're up to no good. It's really troubling to see a company prey on people who are in a tough spot and looking for help. I think it's best to be careful if you're thinking about using this service.
Borrow money app
I just wanna vent about this app I tried for some quick cash - it was a disaster! The whole thing was a hot mess. The app kept glitching, and I had to do so much just to get my money. And the customer service? Don't even get me started, it was a joke. Seriously, do yourself a favor and steer clear of this app if you don't wanna be pulling your hair out.
Cash advance app review
I think Earnin is a pretty good cash advance app. One thing I really like is that there are no fees for membership or subscription, which is a big bonus compared to other similar apps. You can also choose to tip $0 if you want, which I think is a nice touch. The only downside is that Earnin needs you to always have your location on to get an advance, which made me feel a bit uneasy. So, I changed my settings to only allow location when I'm using the app. Even with that change, the advances still worked fine. As for customer service, I've found the live chat support to be helpful and quick whenever I've had questions.
Missing paycheck drama
I am so fed up with how this service has been handling my situation. The app says my direct deposit went through, but my account is still showing zero. I've tried contacting them through chat multiple times, but all I get back are empty promises that they're looking into it. In the meantime, I've been hit with overdraft fees and my rent is late because of all this chaos. It's completely unacceptable. I'm not going to use their services again, and I highly recommend others to stay away. And to top it all off, they keep cutting off our chats with the promise that someone will reach out to me, which just adds insult to injury.
Emergency cash assistance
I never would have thought that it could be so simple to get some help between paydays. I was really having a hard time trying to stay afloat financially and needed a bit of extra money to pay my bills. That's when Earnin really saved the day! The whole process was easy and clear-cut, and the customer service rep, Jennifer, was so great. She took the time to explain everything to me and made sure I was following along. It was such a relief to know that I could get the help I needed without any issues or feeling judged. Thanks, Earnin!
Cash advance app
This app definitely isn't my top pick. There are two big issues that really need fixing - first, I wish I could choose my payment dates and second, I think the borrowing limit should increase based on my payment history. It's annoying that even though I've been paying on time for over a year, I can't change my payment dates or ask for more money.
Borrowed money
Oh my gosh, this app is seriously the worst! They took more money from my account than I borrowed and won't give it back. And their customer service is terrible, just some text chatting with a robot or something. Gross, I'm never using this again, like ever! Just don't even bother with it!
Payday loan app
I am really disappointed with the service provided by this company. I've used a few payday loan apps before and never had any problems, but my experience with Earnin has been a total nightmare. It feels like their rules are designed to only help them, without considering what's convenient for us, the customers. I've had enough of their unprofessionalism and lack of transparency, so I've made the decision to close my account and find another place to do business. It's really sad to see a company treating their customers with such disrespect.
Advance withdrawal issue
I'm really upset with the service I got from this company. They took money from my account on a Wednesday, but I don't get paid until Friday. They said it was a holiday on "Black Friday," which isn't even a real holiday, and my bank was open that day. Because of this, my account went negative, and when I tried to get help, they said no. And to top it off, they just ended our chat while I was still trying to fix things.
Earnings issues
I had a really bad time dealing with this service. At first, I was making a good amount of money every paycheck, but now they changed how they figure it out and I'm only getting a tiny bit of what I used to. Even though I'm still paying them regularly and working the same hours, my earnings have taken a big hit. And to make things worse, they're making it tough for me to pay off what I owe by making me do multiple withdrawals, which means they make money off of each one. Their customer service isn't helpful at all and I think this company might be a scam. I definitely suggest looking for another service instead of using this one.
Cash advance service
It's really important to watch out for sneaky tricks from this company. They let you choose your tip amount, but then they sneakily add on an extra tip without telling you. That's not cool and definitely breaks customers' trust. We should definitely report them to the right people. I have proof of these shady transactions and I'm gonna make sure they're held responsible for being dishonest. Companies shouldn't be making money by tricking their customers like this - they need to face the consequences.
Money trouble
This app keeps charging my account too early and it's causing a lot of issues for me. I tried reaching out to customer service but they were so rude and didn't solve anything. I even asked to speak with a manager but got totally ignored. If you're looking for a cash app, I recommend going with Dave instead!
Quick cash access
I gotta say, Earnin' has been the best cash advance service I've ever used. Whenever I needed some quick cash, they always came through for me without any issues. Even when my bank was acting up, their customer support was right on it, fixing things quickly. As long as you've got direct deposit and a steady paycheck, Earnin' is a solid choice for getting money fast.
Financial assistance
After using the service for a bit with no problems, I ran into an issue where they said they lost connection with my bank. Even though I did everything they asked and gave them all the info they needed, I haven't been able to get the last advance I asked for in the last 6 weeks. The fact that they aren't being upfront and keep using the same excuse over and over again has been really irritating and annoying.
Loan repayment rescheduling
I recently asked if I could postpone my loan payment because I got paid later than usual. But, they told me they needed proof of my new job and hire details in order to do it. I didn't feel good about having to share such personal info just to change my payment date. It should've been an easier and less invasive process.
Pay advance service
I've been using the pay advance service for a few years now and it's been a real lifesaver. I really wish I had known about it earlier instead of relying on credit cards because it has saved me a lot of money on interest fees. Sometimes there can be a few hiccups if you switch phones, but in the end, it all gets sorted out smoothly. It's important to keep a close eye on your budget since you're basically borrowing from yourself. The fees they charge are fair, especially when you compare them to the extra costs of using a credit card. And when it comes to privacy concerns, in this digital age, you have to remember that personal info isn't completely secure no matter how you make payments. Overall, I'm super happy with this pay advance service and I love how it helps out the middle class.
Fraudulent customer service
This app is a total rip-off! I can't believe how terrible their customer service is and all the problems I'm dealing with. I tried reaching out for help with my account, but couldn't even find a phone number to call. The chat support was no help at all, giving me generic answers that didn't fix anything. Now, my account is in an even worse mess than it was before, even after paying for their supposed "service". I thought this app would help me get groceries for my kids, but it's just caused more problems. Don't even bother with this app, it's not worth it!
Payment app experience
The payment app I tried was a total letdown. The customer service team didn't seem to know much about what they were doing, and I couldn't find the features they promised. And don't get me started on how the "Paycheck Router" feature wasn't even an option for Android users - major disappointment. On top of that, I made the mistake of choosing the early payment with the Earnin Card, but the funds were never right and couldn't be used like they said. Even though my job confirmed my payday, Earnin dropped the ball and didn't come through with the money on time. It just left me feeling frustrated and I had to end up cancelling my account.
No benefits allowed
I was really looking forward to giving this company a shot, but I was taken aback and let down when I learned they don't cater to folks like me who are on benefits. It kinda made me feel like my income wasn't up to snuff for them, which was a real blow to my spirits. I believe it's crucial for businesses to be welcoming to all and not make individuals feel unworthy just because they receive government help. Here's hoping they reconsider their policy down the line to be more inclusive and open to everyone.
Quick loan service
My experience with the customer service at this place was really frustrating. It took forever to get a response and my issues weren't getting resolved, which made me feel like they weren't paying attention to me. I was transferred around for hours until I finally got to talk to a supervisor who fixed the problem, but it shouldn't have been such a hassle. Zhade and Zyrine really need more training in customer service because waiting an hour for just one reply is just not okay.
About Earnin
Earnin is a financial services company based in the United States that provides an app allowing workers to access their earned wages ahead of their scheduled payday. Founded in 2013 by Ram Palaniappan, the company's solution aims to provide relief from the traditional payday loan system by offering a more accessible and affordable way for employees to manage unexpected expenses or short-term financial needs without having to wait for their paycheck. Users can withdraw a portion of their earned wages before payday and are given the option to leave a tip for the service. Earnin's model focuses on empowerment and financial management for its users, leveraging technology to foster responsible financial behavior and alleviate the stress associated with living paycheck to paycheck.
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Letzte aktualisierung: November 2024
Review with most votes
A Game Changer for Financial M
I've been using Earnin for a few months now, and I have to say I'm pretty impressed. The app makes it incredibly easy to access the money I've earned before my official payday. ... Read onBy: Jeramy Kuphal