CarGurus - Overall Rating based on 23 reviews

74% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-06
Smooth car search experience

The service from CarGurus is excellent. They're super quick to reply and really helpful while you're looking for a car. I totally recommend checking them out for an ea... Read onBy: Runte

Most relevant negative review

  2024-01-22
Used car purchase

I would suggest avoiding this company. I tried reaching out to them several times but got no response or help at all. It was really disappointing and I think it would be best to... Read onBy: Reba Jacobson

Review with most votes

  2023-10-26
Late night chat rep

I stayed up late last night and decided to hit up CarGurus with some questions about a car I had my eye on. To my surprise, I was able to chat with a rep even though it was almo... Read onBy: Thea

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    Would buy here again
    Overall

    Exceptional Communication

    Jade was really great, he was straight-up and gave me all the info I needed right away, even in the middle of the night. He was dependable and answered all my questions correctly. I'd definitely think about working with him again, as long as my financial advisors give the okay. Also, thanks a lot for the early birthday wish!


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    Late night chat rep

    I stayed up late last night and decided to hit up CarGurus with some questions about a car I had my eye on. To my surprise, I was able to chat with a rep even though it was almost midnight. The rep was awesome, they assured me they'd send my questions and contact info to the dealer first thing in the morning. It was great to be able to do all this late at night when I had some downtime, instead of having to wait until I was swamped at work the next day.


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    First car purchase

    I worked with Edrick over at CarGurus when I was looking for my first car, and I gotta say, he was awesome! He gave me so much helpful info and walked me through reaching out to the dealer. Edrick really went the extra mile, and I think he definitely deserves a raise or bonus for how amazing he is at taking care of customers.