ShuttleFinder - Overall Rating based on 28 reviews
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Airport pickup disappointing, hotel pickup better
The airport pickup experience wasn't the best. The car was dirty, the driver got lost, and then asked for a tip.
Booking experience
I had no problem booking my shuttle and the price was great. I did get a little confused on how to confirm, but the pick-up was a breeze. I had to reach out to the company because they had the wrong contact info and drop-off location. They tried to pass the blame to ShuttleFinder, but my confirmation was correct.
Shuttle service review
The shuttle service was great - showed up right on time with a really nice and professional driver. It was a super smooth experience, definitely recommend to anyone looking for a reliable ride.
Online booking convenience
The online booking process was super easy and convenient for me. But, I did run into a little issue and had to shoot them an email for help. It was a bit of a hassle because I'm in a different time zone, and there wasn't a phone number to call or help available after hours.
First time customer experience
I just tried out ShuttleFinder for the first time and I have to say, the booking process was really simple and easy to figure out. I was able to easily book a shuttle to come get me from the airport and drive me to my hotel. The confirmation email they sent had all the info I needed for my upcoming trip, which definitely helped put my mind at ease.
Airport shuttle reservation
I've tried out a few airport shuttle companies, but this one is definitely the best. They considered our flight details when scheduling our pickups and drop-offs, which made everything so much easier. We didn't have to stress about planning it all out. Plus, their customer service was really great. When I had trouble booking, I contacted them online and they quickly fixed the issue. I'm really happy we went with this company for our airport transportation.
Stressful travel experience
Our flight to NYC got delayed by 2 hours, so our trip got off to a stressful start. But our driver in NYC was super nice and texted me to say they'd wait for our delayed flight. It was a relief and saved us from having to figure out new plans when we landed. Even with the delay, we made it to our hotel in Manhattan in less than an hour, which was pretty amazing for mid-day in such a busy city.
Shuttle service experience
I took a shuttle service not long ago and I gotta say, the drivers were top-notch. They showed up on time, were super friendly, and just overall made the whole ride hassle-free. I definitely think this service is worth checking out for anyone who needs a dependable way to get around.
Shuttle booking for clients
I'm a travel agent and I used this service to book transfers for my clients recently. I didn't get a receipt or email confirmation for the booking, so I got worried and thought I was scammed. I had to reverse the charge on my credit card. The phone number provided wasn't helpful at all - just a round robin with no option to talk to a real person about the order. It was really stressful for me because I always want to make sure my clients are well taken care of. I had to spend extra money to book different transfers for my clients in the end.
Airport transportation booking
I just used this company for airport transportation and it was great. Booking online was super easy and we didn't have any problems. The drivers were amazing - Mr. Perez even gave us a mini tour where we were staying. Joshua took us to and from the Frost Bank Center and he was awesome too. The cars were clean and nice, which made the ride even better. I definitely recommend this company to anyone needing airport transportation.
Airport shuttle service
The pickup experience went really well, but when it came time to confirm my return trip, things got a little tricky. I had originally booked a round trip, but the paperwork I got only showed it as a one-way trip. I got in touch with the provider, though, and they fixed the mistake right away. The return trip was just as easy as the first pickup. I also used the service in Los Angeles to get between the airport and Hollywood, and everything went smoothly with no issues at pickup or drop-off. The only hiccup was when I tried to use a discount code from the shuttle finder that ended up not working.
Shuttle service review
The drivers were on time, which was nice, but it was hard to communicate with them because of a language barrier. One of the drivers made us use a translator app to talk to each other. It was tough to locate them, even when they said they were in the right place. Their driving made us nervous, especially when one of them was texting while driving. Plus, they were on the phone the entire time, speaking a language we didn't understand.
Airport shuttle rides
I took the airport shuttle to and from O'Hare on April 19 and 21, and let me tell you, it was great! The drivers were on time, really professional and super nice. They made my trip easy and chill. I'll definitely be using this service again and I think you should too - it's awesome.
Airport shuttle ride
The driver was so thoughtful - they actually checked our flight status and got there early to pick us up right from the airport. The car was super clean, the driver was really nice, and the whole ride was really smooth and comfy. Seriously, couldn't have asked for a better experience with this service.
Airport pickup service
I just used an airport pickup service and it was amazing! Everything went super smoothly - the service was top-notch, they picked me up right on time, and their communication when I landed was excellent. The driver was super nice and the car was spotless. It made the end of our really long trip totally stress-free. I'd definitely suggest this service to anyone needing a ride from the airport.
Arriving late, convenient pick-up at the door
This service is a total game-changer for when you arrive late at night. It's such a relief not having to stress about finding a cab or ride-sharing service at the airport when it's so late. Getting picked up right at the door with our name on display was a really nice extra that made us feel pretty special. And the money we saved compared to taking a cab or Uber/Lyft was a major plus.
Airport shuttle reservation
I used this shuttle service to get to the airport and it was a complete disaster. The driver was over an hour late, and we almost missed our flight because of it. When I contacted the company for assistance, they were no help at all and didn't even apologize. The way they handled everything was really unprofessional, and I was shocked by their lack of communication. I definitely won't be using their service in the future.
Experience with the shuttle service
The shuttle driver I'd booked said he was here, but I couldn't see him at all - not inside or outside. I tried reaching out to him through texts and calls, but he never responded. And on top of that, the number on the receipt didn't work either. This whole situation left me feeling stuck and frustrated, adding unnecessary stress to my day.
Quick and helpful service
I was really happy with the quick and helpful response I got from ShuttleFinder. They gave me all the info I needed right away and showed me different options that would work for me. It made it a lot easier for me to choose because they made everything so clear and easy to understand. It was a really smooth and stress-free experience overall.
Round trip reservation online
I just booked a round trip online and it was super easy. I only had to enter my info once and then I didn't have to think about my ride anymore. They kept me updated along the way, checked that everything was right, and made sure everything was set. On the day I was heading back to the airport, the driver even texted me to confirm when and where they would pick me up. That kind of communication and care made me feel really good about my trip.
Review with most votes
Excellent services
This is best means of transportation So many good reason to do so As i can remeber hardly iys happen when private vehicle get easy parking space at any airport all over the worl... Read onBy: Ibrahim