ShuttleFinder Reviews

: 14
64% Would buy here again

Spotlight: What are our customers saying?
Write a review

I
Ibrahim
This is best means of transportation So many good reason to do so As i can remeber hardly iys happen when private vehicle get easy parking space at any airport all over the world I have travelled ...Read on
S
stacy
The pickup experience went really well, but when it came time to confirm my return trip, things got a little tricky. I had originally booked a round trip, but the paperwork I got only showed it as ...Read on
J
Jennyfer Roberts
I just booked a round trip online and it was super easy. I only had to enter my info once and then I didn't have to think about my ride anymore. They kept me updated along the way, checked tha...Read on
G
Grayce
I just used this company for airport transportation and it was great. Booking online was super easy and we didn't have any problems. The drivers were amazing - Mr. Perez even gave us a mini to...Read on
G
Gianni
The driver was so thoughtful - they actually checked our flight status and got there early to pick us up right from the airport. The car was super clean, the driver was really nice, and the whole r...Read on

All reviews (14)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Excellent services

    This is best means of transportation So many good reason to do so As i can remeber hardly iys happen when private vehicle get easy parking space at any airport all over the world I have travelled
    I personally loke to share to my friends who use their own vehicles to reach airports Parking provider companies are available but they can provide only space can't save our time that much
    Just hire shuttle service drop it at airport and same services provided at destination Not o my time and money also save mental stress.
    I am using Shuttle finders services since long time and I can advocate on the basis of my experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport shuttle service

    The pickup experience went really well, but when it came time to confirm my return trip, things got a little tricky. I had originally booked a round trip, but the paperwork I got only showed it as a one-way trip. I got in touch with the provider, though, and they fixed the mistake right away. The return trip was just as easy as the first pickup. I also used the service in Los Angeles to get between the airport and Hollywood, and everything went smoothly with no issues at pickup or drop-off. The only hiccup was when I tried to use a discount code from the shuttle finder that ended up not working.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Round trip reservation online

    I just booked a round trip online and it was super easy. I only had to enter my info once and then I didn't have to think about my ride anymore. They kept me updated along the way, checked that everything was right, and made sure everything was set. On the day I was heading back to the airport, the driver even texted me to confirm when and where they would pick me up. That kind of communication and care made me feel really good about my trip.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport transportation booking

    I just used this company for airport transportation and it was great. Booking online was super easy and we didn't have any problems. The drivers were amazing - Mr. Perez even gave us a mini tour where we were staying. Joshua took us to and from the Frost Bank Center and he was awesome too. The cars were clean and nice, which made the ride even better. I definitely recommend this company to anyone needing airport transportation.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport shuttle ride

    The driver was so thoughtful - they actually checked our flight status and got there early to pick us up right from the airport. The car was super clean, the driver was really nice, and the whole ride was really smooth and comfy. Seriously, couldn't have asked for a better experience with this service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Airport pickup service

    I just used an airport pickup service and it was amazing! Everything went super smoothly - the service was top-notch, they picked me up right on time, and their communication when I landed was excellent. The driver was super nice and the car was spotless. It made the end of our really long trip totally stress-free. I'd definitely suggest this service to anyone needing a ride from the airport.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Arriving late, convenient pick-up at the door

    This service is a total game-changer for when you arrive late at night. It's such a relief not having to stress about finding a cab or ride-sharing service at the airport when it's so late. Getting picked up right at the door with our name on display was a really nice extra that made us feel pretty special. And the money we saved compared to taking a cab or Uber/Lyft was a major plus.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Helpful driver, clear instructions, friendly driver

    The driver was so helpful and gave us really clear instructions on where to meet them at the airport. It was great to see a picture of the exact spot to go to and a picture of the vehicle and license to make sure we were getting into the right shuttle. The driver was really friendly during the long drive home and made the journey much more enjoyable.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    HIRE A HACKER

    ?'?? ???? ???? ?? ??? ?????? ?? ?? ??????????? ???????? ??? ???????? ???????? ?? ???? ?? ??? ???? ???? (???????? ??? ????????). ???? ??? ?? ?????? ?? ?????????? ??????? ??????? ???????? ?????? ?? ??? ?????.

    ? ????????????? ?? ? ?? ? ?

    ? +?.???.???.????


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    airport transportation

    Horrible experience with shuttlefinder.com. Here was my story with it:
    I need a transportation to the airport at 4am in the morning of May 3nd, and booked a car from shuttlefinder on April. To be fair, the booking experience was OK, just like any other platform. After the booking, they send me the ride ID 2552287, driver name and phone number. I texted the driver on May 2nd to check if everything OK. The driver replied OK. However, the driver NEVER show up the next morning to pick me up, no response to calls, texts, etc. Leave me in panic as no way to get a uber/lyft at that time - that was why I booked the shuttle from shuttlefinder! Thanks to my nice neighbor gave me a ride to the airport so that I did not miss my flight.
    After that, I contacted shuttlefinder for an explanation and refund (they charged me around $97 at the booking). No responses for the first few emails (no customer service phone number, can only send emails). I keep trying and eventually on May 6th they replied, and here is their original message:
    "Although we are a reservation service for the provider, we are not involved in their daily activities. We have forwarded your concerns to the shuttle provider and have asked them to investigate. We will email you once we have a resolution with the provider".
    "We are unable to issue a refund until the investigation has been completed. The investigation can be followed up using your reservation ID 37742".
    Until this moment (June 17), still no further resolution, no refund, etc. I will NOT give up until receive a satisfiable answer!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    airport transportatioin

    Horrible experience with shuttlefinder.com. Here was my story with it:
    I need a transportation to the airport at 4am in the morning of May 3nd, and booked a car from shuttlefinder on April. To be fair, the booking experience was OK, just like any other platform. After the booking, they send me the ride ID 2552287, driver name and phone number. I texted the driver on May 2nd to check if everything OK. The driver replied OK. However, the driver NEVER show up the next morning to pick me up, no response to calls, texts, etc. Leave me in panic as no way to get a uber/lyft at that time - that was why I booked the shuttle from shuttlefinder! Thanks to my nice neighbor gave me a ride to the airport so that I did not miss my flight.
    After that, I contacted shuttlefinder for an explanation and refund (they charged me around $97 at the booking). No responses for the first few emails (no customer service phone number, can only send emails). I keep trying and eventually on May 6th they replied, and here is their original message:
    "Although we are a reservation service for the provider, we are not involved in their daily activities. We have forwarded your concerns to the shuttle provider and have asked them to investigate. We will email you once we have a resolution with the provider".
    "We are unable to issue a refund until the investigation has been completed. The investigation can be followed up using your reservation ID 37742".
    Until this moment (June 17), still no further resolution, no refund, etc. I will NOT give up until receive a satisfiable answer!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    PiCK up AND delivery- 2 times

    Elife was the service company and on 1st pickup, they were an hour late with no response at LAX and we had to stand out in wind.
    2nd pickup was worse. They were a no show but claim they were at the cruise terminal berth 92, this time we had to stand out in rain and wind. After 1-1/2 hours in the rain i got a taxi to deliver us.
    I started calling numbers at 8:30 am and never got anyone to pick up phone nor call me back. At 11:30i called a taxi. After talking with Shuttle Finder and they were not able to get the elife dispatcher on phone.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    airport shuutle service

    The driver never showed up awt the San Diego Airport for pick up of party of 5. I called and kept getting a recording. Finally I called the hotel which provided this as an alternative to Marriott not having a shuttle service. I as internally transferred to FOX transportation which had no record of written confirmation number that I received via email. I was told I could not speak with upper management. I was then told after the third call someone would call me back . Its been 6 days I have not receivd a RETURN Call. I had to order another onsite transportation which was a 1/4 of what I was charged with Shuttlefinder. SCAM RIPOFF vendor. PISS poor service .


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    shuttlefindercom

    Nightmare!!!!
    Booked/charged 2 months in advance. received confirmation date/time/ company to take me to the airport. had not heard anything since booking. Decided to call company who informed me they had not agreed to the request. shuttlefinder uses several third party companies. There were three companies who had a part in my reservation. The other two were pointing fingers at the other one and---Don't think for a minute that you will ever speak to shuttlefinders customer service. If I had not inquired when I did(3days before my departure ), I would have missed my flight. I received an em from them ( sf) just stating a refund will be generated in 5-7 days.?????????????


Others also viewed