Flow1 reviews

Late deliveries broke the routine February 25, 2026

a regular driver, predictable times, or later UPS showing up when they said they would. Then they switched carriers to GoBolt and things just fell apart. That’s the detail that ruined it for me — the carrier. Packages arriving randomly, sometimes visibly crushed, and a few bottles leaking right at the spout when I opened them. Reporting it felt like shouting into a void; I contacted Flow multiple times and got little beyond apologies. Someone did send a replacement box, which was nice in theory, but it sat with GoBolt for a whole week and then the delivery window shifted. I waited home all day, and at 7:30 PM the status flipped to “unable to deliver, rescheduled.” Totally anticlimactic. I tracked the driver and it looked like they were doing multiple residential stops across the area, which maybe explains the delays, but it didn’t help me. I tried reaching out publicly and ended up blocked from commenting on their Facebook page, which was... not great. In the end I asked Flow to close my account — they did it without hassle — and honestly, I can’t blame them for wanting an easy fix instead of dealing with a problem carrier. The product itself, when it arrives intact, is fine. I still like the water — taste, packaging, whatever — so this isn’t about the product quality per se. It’s about reliability and basic customer care around delivery. A wish: vet your shipping partners better or give customers a choice of carriers. My advice to anyone considering ordering directly is to use a marketplace that still uses reliable shippers (Amazon or Healthy Planet, for now) or be ready for headaches and potential leakage. I’m moving my orders until Flow sorts out their logistics; it’s usable but, right now, more trouble than it’s worth.