InvisaWear28 reviews
This score is based on 28 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Two charges, messy customer care
I remember opening my banking app and freezing. Two charges. I’d been on the fence before buying since I’ve had bad customer service with other companies, so I was nervous. They told me I’d checked an extra box and that’s why I was billed twice. I’m sure I didn’t. Getting a refund was a pain. Hard to reach anyone and I had to keep pushing. It took over two weeks for them to confirm they received my return. Veronica handled it and tried her best, but the process was clumsy. The device works fine though — not perfect, but it does the job.
Nice surprise after a rocky start
I actually first noticed this on a friend at a weekend market and had to try it — looked great in person. When my package arrived the clasp was a bit sticky and I was bummed (thought it was broken), but after I raised the issue they stepped in and sorted it out — took a minute though. Now it sits nice and light on my wrist, not bulky, the finish feels smooth and it wears comfortably all day (even when I forget it's on). Small hiccup early, but happy with the way it turned out and glad they helped.
The moment I actually relaxed
try it out at home first and figure out the spot that works for you.
Simple piece, big difference
Worth buying — I honestly feel safer with this on me. I live alone and wanted something that didn’t scream “panic button” but actually works when I’m out and about; this fits that need. I hooked it up to ADT (I pay for the monitoring) and twice when I bumped it by accident they called me right away — that instant response sold me. I have one in silver and one in gold and I switch them to a bracelet or clip one to my purse if I don’t want the necklace look. Batteries have lasted well over a year so far, which was a nice surprise compared to other clunky devices I tried before. Customer support is helpful via chat/email, though no phone line is annoying. Not perfect — the clasp can snag and the app has the occasional hiccup — but overall it’s an affordable, attractive way to feel a bit more secure.
Not what I expected, but it worked
it stayed on, the clasp didn't fail, and it didn't die on me. Customer support was a bit slow to answer at first, but they did resolve my billing question. Glad I gave it a shot, pleasantly surprised. Not flawless, but worth it.
Close and comfy, but not the long leash I hoped for
would it actually stay connected without him having to carry his phone around? He lives alone and isn’t into gadgets, so I wanted something that just stays on and does its job. Long story short, I bought it because I was picturing him safe in the bathroom or in the yard, phone on the counter somewhere else. Big if.
Setting it up felt easy enough (that part was a relief). The band itself is slim, light, and he barely noticed it on. The waterproof feature is legit — he wore it in the shower a couple of times and I didn’t have to nag him about taking it off. The non-rechargeable battery actually turned out to be a win: he doesn’t have to remember to plug stuff in, and that reduces the chance he’d leave it off at the wrong time. So, those initial worries? They faded pretty quickly.
Where my optimism hit a snag was range. In our house it only reaches about 8–10 feet from the phone, not the 30 ft I’d read. I tried it on a brand-new iPhone, then an Android, same result. Other Bluetooth devices in the house go through walls fine, so it seems like this one is limited. That was annoying — because the whole point was freedom when he moved away from his phone.
I reached out to customer service explaining I tested multiple phones and wanted a fix or at least clarity. I got a canned reply blaming phone Bluetooth, which didn’t fit what I described, and after a few follow-ups I didn’t get any further help. That part was disappointing, and I wish they’d taken it more seriously.
All that said, I’m still glad we bought it. It does work exactly as long as the phone is nearby, and for us that’s been okay most days. If your expectation is to have full-house coverage without the phone, this isn’t it. But if you want a comfortable, waterproof, low-maintenance wrist alert that keeps someone safe when the phone is close, it’s been a pretty good solution. I’m thankful it’s comfortable and simple — just wish the company would be more responsive about the range issue.Missing link in support
I bought two necklaces — one for my wife, one for our daughter — after hesitating because the site only offered an email contact. That was my first doubt: no phone, no chat, just an email form. I figured the product looked good and reviews were mixed, so I took the chance. First necklace arrived okay. Second one arrived as a pendant in a box, no chain. Not great, but I thought, fine, I’ll email. Big mistake.
I sent the support request through the official form and got the standard autoresponse saying they’d reply within 24 hours. That was reassuring for about a day. Then nothing. I sent a follow-up. Another quiet 24 hours. I looked everywhere for another way to reach them — nothing. No phone, no live chat, just that lonely inbox. That steady silence is what shattered any confidence I had left.
Eventually I posted a negative review and, surprise, they replied. Their answer: my request went to spam and limited staffing. As someone who runs an IT firm, that explanation didn’t sit right. An autoresponder from their main system confirmed receipt, so how did it “go to spam”? The timing felt like reaction rather than remediation. They did resolve the missing chain after the complaint, but only after I escalated publicly and threatened a chargeback. That’s not proactive customer service; it’s damage control.
On the product side, the pendant itself is fine — decent finish, looks like the pictures — so I’m not knocking the item quality. My problem is the support model. If your only customer contact is email, it has to be reliable, timely, and transparent. Limited staffing is understandable, but the consequence shouldn’t be radio silence until someone posts publicly. That’s poor customer relations and it erodes trust.
My advice to others: do a bit more digging before you buy. Check for alternate contact methods, maybe ask for confirmation pics before shipping if it’s a gift, and consider paying by a card that lets you dispute charges easily. I wanted to like this company. The product almost got me there, but the support experience left me wary. I’ll be more cautious next time and I hope they fix the gaps in their customer care.Smart safety accessory
The safety accessory I got was great for feeling safe when I'm out and about, but canceling the subscription has been a nightmare. I've been trying to get a hold of customer service for three months now, with no success. The lack of help and the struggle to cancel has been really irritating. Those automated replies just made things worse - I never felt like a real person was hearing me out.
Christmas gift purchase
I bought this as a Christmas present for my mom, but I've been struggling to get it all set up and I've reached out for help a few times. I've sent three emails and even asked for a phone call, but I still haven't gotten any help. It's frustrating and feels like a waste of money right now. I really hope to hear from them soon so I can get it set up right for my mom.
Cool jewelry
This jewelry gadget is really cool! It's awesome because it works great and looks super stylish. I love wearing it because it just looks like regular jewelry, but it's actually a safety device. I think it's a great idea to have something like this, especially if you live alone. Maybe they could make one that looks more manly for older guys like myself!
Personal safety device
As a customer, I was really impressed with the service from this company. When I ordered a personal safety device, they were professional and efficient. The process of ordering was smooth, and I liked that they kept me updated on my purchase. The customer service team knew their stuff and answered all my questions well. Plus, the price was fair for the great quality of the product. I was surprised by how quickly and reliably the delivery happened. Overall, my experience with this company was excellent, and I definitely recommend their services to anyone who needs a personal safety device.
Personal safety device
I just bought a personal safety device from this company and, let me tell you, I'm really impressed with the customer service I got. The reminders about changing the battery were super handy, and the product itself is top-notch. It's nice to have that extra layer of protection with me, especially with my daughter in mind. Big thanks to the whole team for offering such a great service.
Uncomfortable necklace, only works if app is running
The necklace I bought wasn't as practical as I thought it would be. It was uncomfortable to wear, and I was always afraid of hitting the emergency button by mistake. Plus, I was bummed to find out that it only works when the app on my phone is on. This not only kills my phone's battery but also makes it useless if my phone isn't nearby. So, I only wore it twice before deciding to ditch it altogether.
InvisaWear emergency safety device
I recently got my hands on an InvisaWear emergency safety device, and I gotta say, I'm pretty happy with it. Around the holidays, I get a little nervous walking through parking lots carrying gifts, but knowing I can easily call for help with my InvisaWear if I need to is really reassuring. And being able to chat with someone while I walk to my car or door just adds an extra layer of security.
But, I do have a couple of gripes. First, the chains for the neck charms aren't as sturdy as I thought they'd be. I had to swap them out for stronger chains because they kept breaking. Second, I think having magnetic clasps would be helpful for older folks who might struggle to take the device on and off when bathing. Even if they're offered separately as an accessory, it would be a nice option to have.
Overall, though, despite these little issues, I really do love my InvisaWear for the peace of mind it gives me.Smart and stylish safety jewelry
Wearing InvisaWear gives me such peace of mind, it's truly invaluable. All it takes is a quick double click, and I can rest easy knowing help will be on its way if I ever end up in a dicey situation. Plus, the jewelry is not just practical, it's also super stylish. I've gotten tons of compliments on my necklace and I appreciate how it effortlessly combines safety and fashion. InvisaWear has gone above and beyond what I expected, and I'm thrilled with my purchase.
Necklace charm replacement
I'm a customer of this product, and I just want to say I really think it's great for anyone looking for a reliable safety accessory. I had a problem with my necklace charm not long ago, but when I contacted customer service, they quickly got me a replacement without any trouble. Everything went smoothly, and the team was super helpful and understanding. I'm really thankful for the top-notch customer service they provided, and I'm impressed by how committed they are to making sure customers are happy.
Phone safety accessory
I'm really loving my new phone safety accessory! It makes me feel a lot safer when I'm out and about, especially in areas with good cell service. The customer service folks were super nice and really helped me out when I had questions about how it works. Having this device has given me more freedom as a young woman, knowing that help is just a button press away. And the test feature is awesome because it makes me feel confident that the service is running smoothly.
Safety necklace
I bought a safety necklace from this company to keep me safe every day. But the button part kept falling out of the cover after a short while of wearing it. I tried fixing it with nail polish and glue, but it still didn't work. It was really disappointing, especially because it wasn't cheap. I thought it would be good quality and last long, but it didn't live up to my expectations.
Discreet safety jewelry
The discreet safety jewelry is perfect for keeping your loved ones safe while still letting them do their own thing. It doesn't scream "safety device," so they won't mind wearing it at all. It's simple and easy to use, which makes it a great choice for anyone who might need help in a pinch. I definitely think this is a great option for anyone in need of a low-key safety solution.
Smart safety device purchase
The packaging was really nice and when I first checked out the product, it seemed like it was gonna be great. But I was let down when I found out that some of the cool stuff they advertised, like personal help from real people and special features, actually needed me to pay extra. It ended up costing a lot more than I thought. The way they fooled me with their ads made me feel like I got scammed into buying it. I'm in high school and I thought this thing would be useful, but honestly, I hardly ever even use it. And to make things worse, not long after I bought it, they had a big sale on the exact same product. That really bugged me.
About InvisaWear
People wear jewelry for several reasons. Some wear it to look good while others wear it to protect themselves from evil or spiritual attacks like charms or talisman. Nowadays, we have companies that produce pieces of jewelry and accessories that are used as safety devices, and InvisaWear claims to be one of them. But do they have a good track record? Do they deliver orders on time? Do they have testimonies from previous and existing clients giving credence to the validity of their jewelry pieces and accessories? We suggest you read customer reviews of InvisaWear here to get suggestive answers to your questions.
About InvisaWear
InvisaWear is a jewelry company that manufactures necklaces, bracelets, and keychains. The company claims to use pieces of jewelry as safety devices that provide SOS solutions, also to allow clients to protect themselves and the people they love. It is owned by Raija and it is located in the United States.
Products and services offered by InvisaWear
InvisaWear claims to offer products ranging from matching accessories, bracelets, necklaces, keychains, and gift cards. Examples are brunches of different colors, bangle, choker, masks, athletic bands, and scrunchies to mention a few. All U.S orders are shipped the same or next business day. All customers will receive a confirmation email with tracking information when the order has shipped. All standard/residential shipping addresses are shipped via USPS Priority Mail. When your order is ready to be shipped, you will receive a shipment confirmation e-mail. Top of Form All shipping charges are nonrefundable. They also assert to ship their products to over 200 countries and that clients can return their purchase if they are not satisfied within 30days of purchase. To be eligible for a return, your item must be in good condition. If the product you received is not working properly, please immediately contact their support team at letschat@InvisaWear.com. Please include your order # and the reason for the return with the package. They appreciate all feedback so they can make sure to improve in the future. You have 30 calendar days to exchange an item from the date you received it. They will immediately notify you of the status of your refund after inspecting the item. The item must be unused, undamaged, and in its original packaging to qualify for a refund. If your return is approved, they will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days, depending on your card issuer’s policies. They accept payments via major credit cards, Google Pay, and PayPal. For more inquiries, email them at letschat@InvisaWear.com.
Compliments, complaints, and Opinions
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Last update: February 2026
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Review with most votes
safety | security | peace of m
As a user of InvisaWear, I have to say I am extremely impressed with their products and services. The smart jewelry and wearable devices offered by InvisaWear have been life-cha... Read onBy: Cassidy Towne