InvisaWear34 reviews
This score is based on 34 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Small but mighty
I'm glad I grabbed this. I wanted something after a couple of sketchy late-night walks — didn't want a bulky alarm or weird gadget, so this made sense. The reassurance call calms me down when I'm walking home and oddly enough I sometimes end up chatting a bit with the person on the line. I clip the gold keychain to my belt loop or bag and it just looks like a charm; people even ask about it. Practical, low-key, and it does the job.
Decent gear, annoying setup
I opened the box last week and set the monitor up away. It looks solid and the hardware feels decent, but the account side was messy. No activation code in the package, I couldn't activate the six months they promised. Website kept looping back to checkout when I tried to contact support. They charged me month two. Had to dig through multiple menus to try to cancel. Useful device, frustrating process.
Works at home, not when it matters
whenever I’m out alone or in a crowd the connection drops or the device just quits, every time. At home it mostly stays connected (weirdly it sometimes dies overnight), so my doubts didn't really disappear. A little useful in safe settings, but not dependable where I actually needed it.
Almost useful, then battery betrayed me
I bought this because I wanted a little peace of mind after a sketchy evening in a parking garage. At first it felt promising, kind of clever tech. But after a few weeks it started refusing to connect half the time; I'd open the app, assume it's paired, and nope. The real kicker came at month two when the battery just died on me while I was out — I bumped the pendant and it went dark. Luckily nothing happened and I got home safe, so I can be grateful for that, but paying for two months of usefulness stung. It's got potential if they iron out the bugs and improve battery life. For now I'm disappointed and more cautious — don't buy it expecting flawless protection yet. Also, setup felt like babysitting an app. Ugh.
Not what I needed
I asked to cancel my subscription and was willing to sort out contract fees, no proper reply, yet they kept sending promo emails and discounts. There’s also no easy way to remove my card from the account, so I don’t trust they’ll stop charging me. I’m trying to handle it through my bank now, kind of a mess.
Nice box, no working necklace
I kept hesitating before ordering this necklace — thought the app pairing might be a pain, and, well, that turned out to be true. Received it on 6/6/25 and it looked nice, packaging felt legit, which surprised me, but I never got it to work. Support called twice but neither rep could fix it. Now they're saying I can't cancel the subscription, they'll charge restocking plus return shipping, and won't refund me despite a 30-day guarantee. I've tried daily; feels like they leave you hanging. I've had better experiences elsewhere.
Two charges, messy customer care
I remember opening my banking app and freezing. Two charges. I’d been on the fence before buying since I’ve had bad customer service with other companies, so I was nervous. They told me I’d checked an extra box and that’s why I was billed twice. I’m sure I didn’t. Getting a refund was a pain. Hard to reach anyone and I had to keep pushing. It took over two weeks for them to confirm they received my return. Veronica handled it and tried her best, but the process was clumsy. The device works fine though — not perfect, but it does the job.
Nice surprise after a rocky start
I actually first noticed this on a friend at a weekend market and had to try it — looked great in person. When my package arrived the clasp was a bit sticky and I was bummed (thought it was broken), but after I raised the issue they stepped in and sorted it out — took a minute though. Now it sits nice and light on my wrist, not bulky, the finish feels smooth and it wears comfortably all day (even when I forget it's on). Small hiccup early, but happy with the way it turned out and glad they helped.
The moment I actually relaxed
try it out at home first and figure out the spot that works for you.
Simple piece, big difference
Worth buying — I honestly feel safer with this on me. I live alone and wanted something that didn’t scream “panic button” but actually works when I’m out and about; this fits that need. I hooked it up to ADT (I pay for the monitoring) and twice when I bumped it by accident they called me right away — that instant response sold me. I have one in silver and one in gold and I switch them to a bracelet or clip one to my purse if I don’t want the necklace look. Batteries have lasted well over a year so far, which was a nice surprise compared to other clunky devices I tried before. Customer support is helpful via chat/email, though no phone line is annoying. Not perfect — the clasp can snag and the app has the occasional hiccup — but overall it’s an affordable, attractive way to feel a bit more secure.
Not what I expected, but it worked
it stayed on, the clasp didn't fail, and it didn't die on me. Customer support was a bit slow to answer at first, but they did resolve my billing question. Glad I gave it a shot, pleasantly surprised. Not flawless, but worth it.
Close and comfy, but not the long leash I hoped for
would it actually stay connected without him having to carry his phone around? He lives alone and isn’t into gadgets, so I wanted something that just stays on and does its job. Long story short, I bought it because I was picturing him safe in the bathroom or in the yard, phone on the counter somewhere else. Big if.
Setting it up felt easy enough (that part was a relief). The band itself is slim, light, and he barely noticed it on. The waterproof feature is legit — he wore it in the shower a couple of times and I didn’t have to nag him about taking it off. The non-rechargeable battery actually turned out to be a win: he doesn’t have to remember to plug stuff in, and that reduces the chance he’d leave it off at the wrong time. So, those initial worries? They faded pretty quickly.
Where my optimism hit a snag was range. In our house it only reaches about 8–10 feet from the phone, not the 30 ft I’d read. I tried it on a brand-new iPhone, then an Android, same result. Other Bluetooth devices in the house go through walls fine, so it seems like this one is limited. That was annoying — because the whole point was freedom when he moved away from his phone.
I reached out to customer service explaining I tested multiple phones and wanted a fix or at least clarity. I got a canned reply blaming phone Bluetooth, which didn’t fit what I described, and after a few follow-ups I didn’t get any further help. That part was disappointing, and I wish they’d taken it more seriously.
All that said, I’m still glad we bought it. It does work exactly as long as the phone is nearby, and for us that’s been okay most days. If your expectation is to have full-house coverage without the phone, this isn’t it. But if you want a comfortable, waterproof, low-maintenance wrist alert that keeps someone safe when the phone is close, it’s been a pretty good solution. I’m thankful it’s comfortable and simple — just wish the company would be more responsive about the range issue.Missing link in support
I bought two necklaces — one for my wife, one for our daughter — after hesitating because the site only offered an email contact. That was my first doubt: no phone, no chat, just an email form. I figured the product looked good and reviews were mixed, so I took the chance. First necklace arrived okay. Second one arrived as a pendant in a box, no chain. Not great, but I thought, fine, I’ll email. Big mistake.
I sent the support request through the official form and got the standard autoresponse saying they’d reply within 24 hours. That was reassuring for about a day. Then nothing. I sent a follow-up. Another quiet 24 hours. I looked everywhere for another way to reach them — nothing. No phone, no live chat, just that lonely inbox. That steady silence is what shattered any confidence I had left.
Eventually I posted a negative review and, surprise, they replied. Their answer: my request went to spam and limited staffing. As someone who runs an IT firm, that explanation didn’t sit right. An autoresponder from their main system confirmed receipt, so how did it “go to spam”? The timing felt like reaction rather than remediation. They did resolve the missing chain after the complaint, but only after I escalated publicly and threatened a chargeback. That’s not proactive customer service; it’s damage control.
On the product side, the pendant itself is fine — decent finish, looks like the pictures — so I’m not knocking the item quality. My problem is the support model. If your only customer contact is email, it has to be reliable, timely, and transparent. Limited staffing is understandable, but the consequence shouldn’t be radio silence until someone posts publicly. That’s poor customer relations and it erodes trust.
My advice to others: do a bit more digging before you buy. Check for alternate contact methods, maybe ask for confirmation pics before shipping if it’s a gift, and consider paying by a card that lets you dispute charges easily. I wanted to like this company. The product almost got me there, but the support experience left me wary. I’ll be more cautious next time and I hope they fix the gaps in their customer care.Smart safety accessory
The safety accessory I got was great for feeling safe when I'm out and about, but canceling the subscription has been a nightmare. I've been trying to get a hold of customer service for three months now, with no success. The lack of help and the struggle to cancel has been really irritating. Those automated replies just made things worse - I never felt like a real person was hearing me out.
Christmas gift purchase
I bought this as a Christmas present for my mom, but I've been struggling to get it all set up and I've reached out for help a few times. I've sent three emails and even asked for a phone call, but I still haven't gotten any help. It's frustrating and feels like a waste of money right now. I really hope to hear from them soon so I can get it set up right for my mom.
Cool jewelry
This jewelry gadget is really cool! It's awesome because it works great and looks super stylish. I love wearing it because it just looks like regular jewelry, but it's actually a safety device. I think it's a great idea to have something like this, especially if you live alone. Maybe they could make one that looks more manly for older guys like myself!
Personal safety device
As a customer, I was really impressed with the service from this company. When I ordered a personal safety device, they were professional and efficient. The process of ordering was smooth, and I liked that they kept me updated on my purchase. The customer service team knew their stuff and answered all my questions well. Plus, the price was fair for the great quality of the product. I was surprised by how quickly and reliably the delivery happened. Overall, my experience with this company was excellent, and I definitely recommend their services to anyone who needs a personal safety device.
Personal safety device
I just bought a personal safety device from this company and, let me tell you, I'm really impressed with the customer service I got. The reminders about changing the battery were super handy, and the product itself is top-notch. It's nice to have that extra layer of protection with me, especially with my daughter in mind. Big thanks to the whole team for offering such a great service.
Uncomfortable necklace, only works if app is running
The necklace I bought wasn't as practical as I thought it would be. It was uncomfortable to wear, and I was always afraid of hitting the emergency button by mistake. Plus, I was bummed to find out that it only works when the app on my phone is on. This not only kills my phone's battery but also makes it useless if my phone isn't nearby. So, I only wore it twice before deciding to ditch it altogether.
InvisaWear emergency safety device
I recently got my hands on an InvisaWear emergency safety device, and I gotta say, I'm pretty happy with it. Around the holidays, I get a little nervous walking through parking lots carrying gifts, but knowing I can easily call for help with my InvisaWear if I need to is really reassuring. And being able to chat with someone while I walk to my car or door just adds an extra layer of security.
But, I do have a couple of gripes. First, the chains for the neck charms aren't as sturdy as I thought they'd be. I had to swap them out for stronger chains because they kept breaking. Second, I think having magnetic clasps would be helpful for older folks who might struggle to take the device on and off when bathing. Even if they're offered separately as an accessory, it would be a nice option to have.
Overall, though, despite these little issues, I really do love my InvisaWear for the peace of mind it gives me.
About InvisaWear
People wear jewelry for several reasons. Some wear it to look good while others wear it to protect themselves from evil or spiritual attacks like charms or talisman. Nowadays, we have companies that produce pieces of jewelry and accessories that are used as safety devices, and InvisaWear claims to be one of them. But do they have a good track record? Do they deliver orders on time? Do they have testimonies from previous and existing clients giving credence to the validity of their jewelry pieces and accessories? We suggest you read customer reviews of InvisaWear here to get suggestive answers to your questions.
About InvisaWear
InvisaWear is a jewelry company that manufactures necklaces, bracelets, and keychains. The company claims to use pieces of jewelry as safety devices that provide SOS solutions, also to allow clients to protect themselves and the people they love. It is owned by Raija and it is located in the United States.
Products and services offered by InvisaWear
InvisaWear claims to offer products ranging from matching accessories, bracelets, necklaces, keychains, and gift cards. Examples are brunches of different colors, bangle, choker, masks, athletic bands, and scrunchies to mention a few. All U.S orders are shipped the same or next business day. All customers will receive a confirmation email with tracking information when the order has shipped. All standard/residential shipping addresses are shipped via USPS Priority Mail. When your order is ready to be shipped, you will receive a shipment confirmation e-mail. Top of Form All shipping charges are nonrefundable. They also assert to ship their products to over 200 countries and that clients can return their purchase if they are not satisfied within 30days of purchase. To be eligible for a return, your item must be in good condition. If the product you received is not working properly, please immediately contact their support team at letschat@InvisaWear.com. Please include your order # and the reason for the return with the package. They appreciate all feedback so they can make sure to improve in the future. You have 30 calendar days to exchange an item from the date you received it. They will immediately notify you of the status of your refund after inspecting the item. The item must be unused, undamaged, and in its original packaging to qualify for a refund. If your return is approved, they will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days, depending on your card issuer’s policies. They accept payments via major credit cards, Google Pay, and PayPal. For more inquiries, email them at letschat@InvisaWear.com.
Compliments, complaints, and Opinions
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Last update: June 2026
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Review with most votes
safety | security | peace of m
As a user of InvisaWear, I have to say I am extremely impressed with their products and services. The smart jewelry and wearable devices offered by InvisaWear have been life-cha... Read onBy: Cassidy Towne