Lux Algo - Overall Rating based on 26 reviews
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Day trading indicators, backtesting tool, community, customer service
I just bought the day trading indicators and backtesting tool from this platform, and I gotta say I'm really impressed. These indicators are way better than the free ones I used before, and the backtesting tool saved me a ton of time. The Discord community is a nice bonus, offering helpful insights and support from other traders. And big shoutout to the customer service team for getting back to me so quickly, just like they promised. This tool has really upped my game in day trading.
Technical issue, fast support, professional, timely resolution, happy
I had this problem with the platform and had to ask for help on their website. It was so nice to see Rodrigo getting back to me quickly and professionally. He fixed the issue fast, and I was really grateful for that. I'm super satisfied with the product and the tech support from Lux Algo.
LIFETIME MEMBERSHIP
I am a Lifetime Member and recently lost access to their Discord, a part of the "All Inclusive" program I am supposed to get. I have waited over 12 hours to get a response from their "Management team". I have tried to regain access through support multiple times and can only assume that my profile was banned by Lux Algo. I have never broke a single rule in their discord. EVER. The only reason I can think of is because I am doing an Internship with a competitor company. If it’s because of my internship with a competitor, not sure that’s a reason to deny me access to my “All Inclusive” membership that I paid hard earned cash to get. For the record, I am an active duty US service member in the Army and I am on a skill bridge program under the DOD. Here is the program link and a pic of my ID card. ...
If this is how they treat a lifetime customer that paid a lot of money for my service, I am appalled. We don't pick and choose what we do for our internship. We throw out a lot of lines in the water and see who will bite. This is a critical program for military members and now Lux Algo has seen fit to cut me out of a part of the service I paid for as a result. It is petty and lacks professionalism. You company should be ashamed. At this point, I just want my money back. I don't think a company with this type of business ethics deserves my hard earned cash. If anyone is reading this, DO NOT USE THESE INDICATORS. They are decent but this company has horrible support and a serious blindspot in ethics to their customers.Quarter
Fantastic product yall. Appreciate all you do. Been trading for a good few years and this has made a solid addition
1 year
Amazing product, you get a few people who never know or never will be able to trade but if you know your stuff Lux is amazing!
Yearly
Fantastic customer support and fantastic product. Upgraded from monthly to yearly.
fake signals and poor customer support!
the worst tool ever
Review with most votes
Quarter
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