WorldRemit Reviews

: 21
86% Would buy here again

Most relevant positive review

  2024-05-26
Easy and efficient money trans
I've been using this service for years and it's always been really easy to use. The app... Read on
Jannie Watsica

Most relevant negative review

  2024-03-01
Money transfer issues
The money transfer service I used was so slow processing my payment. And guess what? Twice they s... Read on
Lucious

Review with most votes

  2024-02-27
Sending money app
This app is awesome for sending money, but I'm having a hard time logging in right now. I us... Read on
tillman

Reviews (21)

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    International charity donations

    I've been using various money transfer services for a long time, and I have to say that WorldRemit is the best in terms of user-friendliness, speed, affordability, reliability, and customer support. For the past couple of years, I've been using WorldRemit to send donations for our non-profit charity all over the world, and I must say, their service has consistently impressed me. The platform is super easy to use, which makes it a breeze for me to complete transactions quickly. Plus, the transfers are processed quickly, ensuring that the funds get to where they need to go on time. Not only is WorldRemit the most cost-effective option out there, but their level of reliability is unmatched. And when I've needed to reach out to customer support, they have always been knowledgeable, helpful, and quick to respond. Overall, I highly recommend WorldRemit for anyone in need of a reliable and efficient money transfer service.


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    Money refund

    I finally got my money back! I was really annoyed by how long it took the company to respond to my refund request, but their customer service really stepped up. I reached out on March 27th, and they said they'd refund me in 7 working days. Well, I checked my account today on April 5th, and the money was there! I gotta say, I'm super impressed with how fast and efficient they were. They really came through and made me a satisfied customer. Big props to them for their awesome customer service!


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    Money transfer issue resolved

    I had some trouble transferring money to someone, so I decided to file a complaint on May 15th. The customer service team, especially Carl, really came through and dealt with everything professionally and quickly. They asked for some missing documents, and as soon as I sent them over, the payment went through in less than a day. The person I was sending money to ended up getting it on May 16th. I'm happy with how my problem was taken care of and the reasonable fees. Thanks a lot, team!


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    Fast money transfer to South Africa

    This service has really changed the game for me when it comes to sending money to South Africa. I've tried other services before, but none of them have been as dependable and fast as this one. If I send my money before 11 am on a weekday from the UK, it's in my South African account by the morning. The quick and efficient service is seriously impressive and has saved me a ton of time and stress. I'm so thankful for this convenient way to send money internationally.


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    Easy and efficient money transfers

    I've been using this service for years and it's always been really easy to use. The app is simple and makes everything go smoothly. I've never had any problems with my transfers and I always get notifications once the money has been sent. I definitely suggest this service to anyone who needs to send money internationally.


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    Payment issue due to lack of card reader and QR code compatibility

    I ran into a big problem when I tried to send money using the app because I don't have a card reader. The QR code payment option didn't work with my smartphone, even though I selected it. I had trouble reading the code with my device. The app was supposed to switch smoothly between the QR code and the app, but it didn't work like it was supposed to.


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    Transaction to Nigeria

    I had a pretty bad experience with a transaction I made to my cousin's account in Nigeria. The money disappeared out of the blue when she tried to take it out, but then World Remit got in touch with me after I left a review and they fixed the problem right away. I'm really thankful for their great customer service and quick problem-solving. Hopefully, they keep working on better ways to communicate with customers so it's easier to get help when needed.


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    Multiple transactions, shipping costs

    I've used this service a bunch of times and I gotta say, it would be awesome if they offered some discounts for us regular users. Shipping fees can really start to add up, so a little break on the cost would definitely make me want to keep coming back. But I have to admit, the service itself is top-notch - super fast and dependable. Since I started using this app, it's easily become my go-to for sending money abroad.


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    International payments

    I've used this service to send money overseas several times, and I've been really happy with how fast and easy they process payments. One thing that really impressed me was how quickly the payments went through, especially when I used Empesa. It's nice to see a company that cares about getting things done quickly and efficiently. I'm grateful for the dependable service and I hope they keep it up.


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    Money transfer

    I sent money from Australia to a South African bank account and it got there by the end of the day. If you do it before 2pm Pretoria time, it'll arrive the same day. Initially, I wasn't too pleased with the service, but the customer service team really looked into my issues and fixed them. Hats off to them for the quick delivery and amazing customer support.


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    Online money transfer

    I had some trouble with an online money transfer recently and called customer service a bunch of times. I didn't hear back from them until I posted a bad review. Even though WorldRemit eventually fixed my issue, their customer service should be easier for real people to reach instead of just using auto chat that doesn't always help.


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    Money transfer issues

    The money transfer service I used was so slow processing my payment. And guess what? Twice they said my account was "invalid" even though it's the account I always use. Finally, a customer service agent did reach out to me, but seriously, they need to step up their game because this is not cool at all. I used to be a fan of this service, but now I'm leaning towards sticking with other platforms that actually do what they're supposed to.


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    Sending money app

    This app is awesome for sending money, but I'm having a hard time logging in right now. I used to really like how simple it was to use, but now I can't get back in after changing my verification method. Can somebody help me with this problem? It's really getting on my nerves not being able to get into my account.


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    Money transfer service

    I've been using this money transfer service for years now and I've never had any problems with my transactions. The money I send always gets to the recipient's bank super quick, so it's reliable and fast. I totally recommend this service to anyone needing to send money internationally because it's way better than the other options out there.


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    Money transfer

    This was my first time trying out your service since I usually go with a different one. Gotta admit, I was pleasantly surprised by the rates and low charges you guys offered. The whole process was super smooth and efficient. I'll definitely think about using your service again down the road. Thanks for the awesome experience!


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    Money transfer

    My mom recommended this service to me because someone in Uganda told her about it. Even though no one received the referral reward that was promised, I might use it again because it's convenient and secure. Customer service got in touch with me promptly, but they couldn't provide a solution. I was able to send the money without any problems, but no one received the voucher. I'm disappointed, but unfortunately, that's just how some companies operate.


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    Transfer issue resolved

    I had some trouble with a money transfer I tried to make using this service. The transfer got stuck and I couldn't cancel it or get a refund until the local partner fixed their technical issue. I reached out to customer service multiple times, but I was disappointed because they couldn't give me a clear timeline for when the problem would be solved. I think the company should step up and provide refunds in cases like mine. One big problem was that there wasn't a way to escalate issues on the website, which left me feeling frustrated and stuck. Thankfully, things got sorted out quickly after I left a negative review, and the money finally went through to the recipient. I'm thankful for the fast response from the team, but I believe this problem should've been handled more efficiently right from the start.


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    Refunded transaction

    My experience with this transaction was absolutely terrible! I was expecting to get my money back, but World Remit went and sent it to the wrong account. I mean, seriously – I paid with Apple Pay, how could they mess that up? Now I'm stuck having to deal with their mistake and it's really starting to get on my nerves. I usually enjoy using this service to send money back home, but this time they really dropped the ball. All I want is my money back, it shouldn't be this complicated!


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    Recent payment experience

    I wanted to share some feedback about a problem I've been having with my payment service. I've been using it since 2019 and usually it's been pretty good. Lately though, I've had trouble sending money to a certain place. I tried reaching out to customer service but the issue hasn't been fixed. Right now, I only have one choice and it's not really working for me. It would be great if there was more clear communication about any changes to the service.


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