Coinsmart Reviews
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Cryptocurrency trading
I've been messing around with crypto trading for a bit now, and I gotta say, my time on this platform has been pretty good. I've had some moments of annoyance here and there, but nothing too crazy. I'd give it like a 7.5 out of 10. The verification process was easy, the e-transfer options are handy, and I like that there are no fees for transactions over a certain amount. The interface is easy to use, and the fees are fair compared to other platforms I've tried. The live chat support has been pretty useful when I've needed help. On the downside, not having a mobile app is a hassle, the chat queue can get long, and it's frustrating that there's no phone support. Also, sometimes there are delays with receiving Interac requests during market drops, and there was a glitch that messed up my deposit fee, which I'm waiting to get fixed. All in all, it's been a decent experience with some areas that could use some work.
Bitcoin account security
I had this super scary thing happen to me not too long ago. Got a call from a scammer who was pretending to be investigating some sketchy activity on my bitcoin account. They tricked me into installing some software that gave them access to take money out of my account, saying it was for paying Canadian taxes. Luckily, Coinsmart came to the rescue and showed me how to lock down my account and get my money back. It was a bit of a process, but thanks to them, I got everything back under control and kept my assets safe. Coinsmart really saved me from a total financial mess.
Withdrawal confirmation process
I just went through the withdrawal process on this platform and thought I'd share my experience. Despite some negative feedback, I can confirm that my withdrawal was processed in about 16 hours, which is pretty typical for trading platforms. It's a shame that some reviews might not be accurate and could be coming from outside sources. It's important to fact-check and make sure the information is legit. If you're concerned about legitimacy, I suggest checking out Coinsmart's registration with FINTRAC to see they follow Canadian regulations.
Quick and reliable crypto exchange
The exchange was super easy to use. The folks at Coinsmart's customer service team were really on the ball whenever I had questions or problems. There were a few glitches on the platform, but it was cool to see them actively trying to sort them out. Every now and then, deposits took a bit longer to process, but they always got it sorted out pretty quickly. Overall, my time using this exchange was awesome, but just a heads up, it's probably safer not to keep your crypto assets stored on any exchange.
Fiats stuck, had to switch to ethereum, lost money because of fees
So, I tried to buy some crypto, but their system was glitchy and wouldn't let me. My money got stuck in some random currency, and I couldn't get any Shiba coins. I waited for days, but no one helped me out. So, I decided to switch it back to ethereum, but it was down and they charged me fees. I lost 120 bucks! They didn't even apologize or try to help. I only had 2500 bucks in there, but if I had more, I'd be really upset. Don't trust these guys with your money, okay? Never again!
Attempted Cardano purchase
I was trying to buy some Cardano, but the price kept changing, so I couldn't make the purchase. I decided to start a chat, and to my surprise, Andre got back to me in just a few minutes. He was able to fix the problem, and I have to say I was pretty impressed by the quick service, especially on a Saturday night. I really like that this company is Canadian, and I will definitely continue to use their services.
Cashing out crypto
I was trying to cash out some crypto I had from another place, and it was really tough since I'm from Canada. But then I discovered this amazing place that let me do it, so I signed up. When I ran into some issues with my wallet, I reached out for help and they totally assisted me quickly. They provided all the information I needed to transfer my assets. Plus, their website is super user-friendly. Now I can easily do an Interac transfer to access my money! It's fantastic.
Forgotten discount code
I just bought something online and totally forgot to put in my discount code when I checked out. I reached out to customer service and lucked out by talking to a woman named Stephanie. She went out of her way to add the discount for me manually. I really appreciate her going the extra mile to fix my goof-up. It was so nice to get such hands-on and friendly customer service, especially when things are usually so rigid and strict.
Cryptocurrency purchase
If you're sick of dealing with sketchy sites like GoldnRise.com, you gotta give this platform a shot. CoinSmart is seriously a game-changer when it comes to sniffing out scams and keeping your cash safe. I honestly wish I had discovered them earlier, 'cause they've helped me dodge losing a ton of money. Huge shoutout to CoinSmart for keeping it real and busting those crooked schemes wide open.
Cryptocurrency purchase
The customer service folks at this place really saved my butt. At first, Andre walked me through setting everything up, and then Shah really stepped up to fix a deposit problem caused by a pesky temporary bank hold. The chat can get pretty busy, but if you keep at it, you'll get the help you need. Just try hitting them up at different times if you're stuck waiting forever in line.
Freecash deposit reward
I recently put money into an account hoping to get a reward, but I didn't get it like they promised. Also, when I tried to move my litecoin to another wallet, I got an error saying I didn't have enough money to transfer. I'm not happy with this exchange and I let people know on Twitter.
Lost 3 Ethereum
This situation is a total mess. Even though I had 2FA turned on, someone still hacked into my account and took 3 Ethereum from me. On top of that, the compliance team hasn't even taken the time to reply to any of the 10 emails I sent about the problem. This platform is really not safe, so I suggest avoiding it at all costs.
Crypto purchase
I was really upset with how this company handled things. They went ahead and sold my cryptocurrency without even giving me a heads up or asking for my permission. And then they had the nerve to blame it on the market value going down. On top of that, the transaction history they give us customers is barely anything, so it's hard to keep track of what's really going on. Plus, they made moves on my account without even asking me, like emptying my balance without me saying to close the account. Bottom line, my time with this company was a letdown and I definitely don't trust them.
Cryptocurrency purchase
The team at the company is really great, they're super helpful and always quick to respond. In the crazy world of cryptocurrency, trust is key and they really stand out as trustworthy and reliable asset holders. Plus, their customer service is top-notch. I really hope they keep up the good work and continue earning their customers' trust.
Recent SEPA transfer delay
I just sent a SEPA transfer from my bank to Coinsmart, and I was kind of shocked by how long it's taking for the transaction to go through. It's been 5 days already since I made the transfer, and when I checked with my bank, they said it should have been done by now. But Coinsmart says they haven't received it yet. I'm a little worried about this mix-up, and now I'm stuck waiting for the money to show up, not really sure what's going on with my transaction. I really hope they can figure this out quickly and make sure everything is clear and reliable with their platform.
Investment scam
I got scammed by a fake account broker who said he could help me make money with investments. I ended up giving him $2,000, and my account balance shot up to $4,500 in just five days. But when I tried to take out my money, he asked for another $1,000 as a penalty fee for withdrawing early. I said no way, and then my account balance dropped to zero. Now I can't find the broker at all. Watch out for scams like this when investing!
Attempted transaction during market crash
I tried to buy something when the market was doing really bad, but the platform said the transaction went through even though it didn't. I'm not too happy with the trading platform and I'm hoping they can do better in the future. Luckily, Sandesh was able to help me fix the problem.
My Coinsmart purchase
OMG, guys, guess what! I almost fell for an online scam, but this tech dude Andre at my bank really saved me! He shut down my account super fast when he saw someone was trying to mess with it. Big shoutout to Andre for coming through in the clutch!
My crypto purchase
Buying cryptocurrency can get pretty overwhelming, but with Coinsmart, it's a breeze! Their platform is really user-friendly and their customer service is top-notch. I feel completely confident and secure using Coinsmart for all my crypto stuff.
Review with most votes
Withdrawal confirmation proces
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