Coinsmart Reviews

: 13
92% Would buy here again

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B
Bruen
I've been messing around with crypto trading for a bit now, and I gotta say, my time on this platform has been pretty good. I've had some moments of annoyance here and there, but nothing ...Read on
S
S. Ruecker
I had this super scary thing happen to me not too long ago. Got a call from a scammer who was pretending to be investigating some sketchy activity on my bitcoin account. They tricked me into instal...Read on
B
Brennan
I just went through the withdrawal process on this platform and thought I'd share my experience. Despite some negative feedback, I can confirm that my withdrawal was processed in about 16 hour...Read on
K
kyler
The exchange was super easy to use. The folks at Coinsmart's customer service team were really on the ball whenever I had questions or problems. There were a few glitches on the platform, but ...Read on
M
M. Stiedemann
The team at the company is really great, they're super helpful and always quick to respond. In the crazy world of cryptocurrency, trust is key and they really stand out as trustworthy and reli...Read on

Reviews (13)

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    Cryptocurrency trading

    I've been messing around with crypto trading for a bit now, and I gotta say, my time on this platform has been pretty good. I've had some moments of annoyance here and there, but nothing too crazy. I'd give it like a 7.5 out of 10. The verification process was easy, the e-transfer options are handy, and I like that there are no fees for transactions over a certain amount. The interface is easy to use, and the fees are fair compared to other platforms I've tried. The live chat support has been pretty useful when I've needed help. On the downside, not having a mobile app is a hassle, the chat queue can get long, and it's frustrating that there's no phone support. Also, sometimes there are delays with receiving Interac requests during market drops, and there was a glitch that messed up my deposit fee, which I'm waiting to get fixed. All in all, it's been a decent experience with some areas that could use some work.


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    Bitcoin account security

    I had this super scary thing happen to me not too long ago. Got a call from a scammer who was pretending to be investigating some sketchy activity on my bitcoin account. They tricked me into installing some software that gave them access to take money out of my account, saying it was for paying Canadian taxes. Luckily, Coinsmart came to the rescue and showed me how to lock down my account and get my money back. It was a bit of a process, but thanks to them, I got everything back under control and kept my assets safe. Coinsmart really saved me from a total financial mess.


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    Withdrawal confirmation process

    I just went through the withdrawal process on this platform and thought I'd share my experience. Despite some negative feedback, I can confirm that my withdrawal was processed in about 16 hours, which is pretty typical for trading platforms. It's a shame that some reviews might not be accurate and could be coming from outside sources. It's important to fact-check and make sure the information is legit. If you're concerned about legitimacy, I suggest checking out Coinsmart's registration with FINTRAC to see they follow Canadian regulations.


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    Quick and reliable crypto exchange

    The exchange was super easy to use. The folks at Coinsmart's customer service team were really on the ball whenever I had questions or problems. There were a few glitches on the platform, but it was cool to see them actively trying to sort them out. Every now and then, deposits took a bit longer to process, but they always got it sorted out pretty quickly. Overall, my time using this exchange was awesome, but just a heads up, it's probably safer not to keep your crypto assets stored on any exchange.


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    Cryptocurrency purchase

    The team at the company is really great, they're super helpful and always quick to respond. In the crazy world of cryptocurrency, trust is key and they really stand out as trustworthy and reliable asset holders. Plus, their customer service is top-notch. I really hope they keep up the good work and continue earning their customers' trust.


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    Attempted transaction during market crash

    I tried to buy something when the market was doing really bad, but the platform said the transaction went through even though it didn't. I'm not too happy with the trading platform and I'm hoping they can do better in the future. Luckily, Sandesh was able to help me fix the problem.


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    Cashing out crypto

    I was trying to cash out some crypto I had from another place, and it was really tough since I'm from Canada. But then I discovered this amazing place that let me do it, so I signed up. When I ran into some issues with my wallet, I reached out for help and they totally assisted me quickly. They provided all the information I needed to transfer my assets. Plus, their website is super user-friendly. Now I can easily do an Interac transfer to access my money! It's fantastic.


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    Forgotten discount code

    I just bought something online and totally forgot to put in my discount code when I checked out. I reached out to customer service and lucked out by talking to a woman named Stephanie. She went out of her way to add the discount for me manually. I really appreciate her going the extra mile to fix my goof-up. It was so nice to get such hands-on and friendly customer service, especially when things are usually so rigid and strict.


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    Cryptocurrency purchase

    If you're sick of dealing with sketchy sites like GoldnRise.com, you gotta give this platform a shot. CoinSmart is seriously a game-changer when it comes to sniffing out scams and keeping your cash safe. I honestly wish I had discovered them earlier, 'cause they've helped me dodge losing a ton of money. Huge shoutout to CoinSmart for keeping it real and busting those crooked schemes wide open.


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    Cryptocurrency purchase

    The customer service folks at this place really saved my butt. At first, Andre walked me through setting everything up, and then Shah really stepped up to fix a deposit problem caused by a pesky temporary bank hold. The chat can get pretty busy, but if you keep at it, you'll get the help you need. Just try hitting them up at different times if you're stuck waiting forever in line.


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    My Coinsmart purchase

    OMG, guys, guess what! I almost fell for an online scam, but this tech dude Andre at my bank really saved me! He shut down my account super fast when he saw someone was trying to mess with it. Big shoutout to Andre for coming through in the clutch!


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    My crypto purchase

    Buying cryptocurrency can get pretty overwhelming, but with Coinsmart, it's a breeze! Their platform is really user-friendly and their customer service is top-notch. I feel completely confident and secure using Coinsmart for all my crypto stuff.


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    Cryptocurrency deposits

    As a new customer using this platform, I've been dealing with some issues when trying to make deposits. I tried to deposit four times, and two of them took way longer than expected. Also, I got hit with some unexpected fees twice. Even though the customer service was a bit slow, they did eventually help me out. When everything works smoothly, I do actually like the platform.


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