Daylesford Organic2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Milk bath in a zero-waste box
I opened it on a weekday morning and the first thing I noticed was a wet smell. The milk container had split and everything in the zero-waste box was sticky. I ended up pulling items out with my bare hands because they were damp, which I really didn't want to do. I like the concept here — reusing packaging and all — but the execution fell short. When I complained they offered a 10% discount and free delivery. Free delivery doesn't fix my ruined items. No replacement, no real apology. Also, half the kit felt like leftover holiday stock; lots of Christmas labels in February. I've had cleaner, more thoughtful handling from smaller shops before, so that stung. A little enthusiasm for sustainability, but a lot of careless packing. Would consider ordering again if they tightened up quality control and actually replaced damaged products next time. Also, customer support could be quicker.
Almost a dud, support saved it
my order went through, paid, then I found out they don't ship outside the UK. Kinda annoying, sure, but support actually sorted it and refunded me straight away, so credit where it's due. My tip: just hide that shipping option for non-UK addresses so people don't get hopeful. Overall skeptical at first, felt better once they fixed it.
About Daylesford Organic
Daylesford Organic is a UK-based organic food retailer and farm operator founded by the Bamford family. The company sells organic groceries, fresh produce, meat, dairy, and prepared foods through farm shops and an online store, and it also runs cafés. It operates working organic farms in Gloucestershire and offers products aimed at consumers seeking organic food for home cooking and everyday eating. Daylesford Organic is part of the Bamford group.
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Last update: March 2026
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