Domino's Pizza28 reviews
This score is based on 28 genuine reviews submitted via US-Reviews since 2023.
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I was half-worried ordering on a crazy Tuesday, but the moment I opened the box and smelled it I knew this would be my go-to for weeknight dinners. It’s cheap, like the best price around, and that matters when you’re feeding a hungry household. Took a bit longer than I hoped, sure, but the pizza was hot, decent crust, everyone liked it. Felt relieved and kind of happy.
Second chance Hawaiian
I almost didn't order — had a rough delivery once from another place so I was skeptical. But this time I clicked and, surprisingly, most doubts faded. The Hawaiian came in warm, thin crust, and yeah the flavor's mild, not bomb, but I actually liked it. Not perfect, not piping hot, but good enough to order again, I think I will for now.
Dinner letdown
Ordered this for a lazy movie night with the family — delivery actually showed up right on time, which I appreciated, but that’s where the good stuff stopped. The crust was paper-thin, toppings sparse, sauce barely there. I called customer service and got a polite but useless response; no refund, no offer. Used to be my go-to cheap option, now it’s just a regretful snack. Oh well, live and learn.
Billed for stuff I didn't get
they charged me for extra toppings that never made it on my pizza, and getting that sorted was a pain. I needed an easy meal after a long, awkward move and was already sore and tired, so this was the last thing I wanted to deal with. I called back, they admitted they ran out, but told me they "didn't have time" to say so — which felt rude. In the end the pie was ok, but I should've been called or refunded; not perfect.
Not worth the fuss
I almost didn't go in, mostly because I was exhausted after moving and my back was killing me — wanted something quick and cheap. The app deal looked promising but was confusing, so that set off the doubts. In the store the guy said maybe next time, but the pizza I got was thin, super-crispy (felt like the cheese was missing), and definitely overpriced for what I got. It wasn't inedible, just disappointing. Won't be my go-to, but fine if you're desperate and close by for a quick meal.
Charged more, attitude included
Not coming back — they charged me extra and the staff had a nasty tone. I’m saying that up front because it ruined the order. They didn’t mention any deals, argued when I questioned the price, and one person got a bit pushy, like trying to intimidate me. I’ve had sketchy service before but not usually this blunt. Food was okay, but the whole vibe was off.
Flavor's faded
the pizza I've been ordering for years just doesn't taste the same. Lately the crust is flatter, almost bland, and the toppings aren't as juicy or seasoned — you can tell by the first bite. I still get my orders quickly, delivery is fine, so it's not that; it's the product quality slipping. I've reordered a few times hoping it was a fluke, but it's consistent. Kinda bummed because this used to be my go-to. If you care about flavor, maybe ask for extra seasoning or try a different location. I hope they sort the recipe out, I'd come back if they did.
Weekend hiccup, happy ending
watch your card and be persistent.
Pizza plot twist
Halfway through that first slice I remember thinking, nope — this isn’t dinner. Fast forward two days and I’m on the phone with store 4149. The manager sounded calm, told us to swing by and she’d fix it. We went over, she made a new pie right there, handed us some wings on the side, and honestly the second pizza actually hit. We used it for a rushed family dinner — kids, homework, the usual chaos — and even sneaked leftovers for lunch the next day. Delivery that first night was a miss, but the in-store service was surprisingly solid and friendly, saved the whole thing. I don’t recall her name, but the shop’s by the Family Dollar on Old National Highway. Small rescue, big relief.
Long wait, lukewarm food
I pulled in after work, late and hungry, thinking a quick pickup would save the night. I ordered online ahead, so expected to grab it and go. They told me 15 minutes. Fifteen turned into an hour plus. Nobody could find my order, staff seemed shuffled, and by the time we left the food was lukewarm. The cheese hadn't melted — it felt like someone just plopped cold slices on top and hit a microwave for a few seconds. Not great when I'm feeding kids after practice or trying to eat before bed. Also the price didn't match the deal I thought I bought; a $20 special somehow read as thirty on the receipt. I'll go back maybe, but not with high hopes. The flavors had promise, though.
Unexpected winner for dinner
our kid absolutely lost it over his pasta pizza, like, pure joy — that made the whole meal better. I started skeptical and left pretty satisfied. Not perfect, but definitely one of the better Domino’s runs we’ve had lately.
Quick pivot saved it
I was halfway through explaining to the cashier when I realized my online order was set for the wrong Domino's — classic facepalm. I had placed it earlier, skeptical about show-up times, and my first thought was this will be a headache. Christina, already dealing with customers, said she didn't see any pending orders yet but offered to ring me up on the spot and let me wait. While she and Amanda sorted it out, I canceled the mistaken order on the app. They even honored the reward points that hadn't returned to my account, which surprised me. As someone who's done customer service, I could tell they weren't faking the care; it was genuine and efficient. That switch from doubtful to actually pleased happened while I watched them work. I hope this reaches them — they turned a potential mess into a solid experience and I'll be back.
Quietly impressed at pickup
clean counter, he was calm and knew what he was doing. The exact moment I was sold was when he called my name, handed over the box and I could already smell it through the bag — the kids dug in and I realized it tasted better than the usual chain pizza. Small thing, but watching one person manage everything and still get it right made me actually happy with the whole visit. Forgot to snap a pic because we jumped in.
Probably my last order
I don't think I'll order from here again. I grabbed this pizza after a long shift last Friday, planning a quick pickup and dinner — and that's why I was annoyed. At first glance it looked fine, cheese melted, pepperoni smelled decent, even the thin crust had a nice crisp I didn't expect (that was actually a pleasant surprise). But then I noticed the slices: square cuts. I had ordered thin-sliced pepperoni and ham, and apparently pie-cut isn't the default unless you dig through settings to change it. Who does that? I repeatedly order, pick up, eat, done. Having to change an account setting for a basic preference feels dumb and wastes time. The pizza itself wasn't terrible, but I couldn't get past the cut—ended up tossing a few slices later because it was messy to eat. So fair price, okay flavor, but the annoying ordering quirks and lack of obvious options make this a one-off for me unless they fix it. Not worth the hassle for me.
The paid-pizza drama
it was New Year’s Day and my disabled daughter and her kids needed dinner, so I put in a $93 online order because, frankly, I didn’t want them to worry about cooking. I was already uneasy — had a bad delivery once before — but the site accepted the card and sent a confirmation email, so I thought, ok. Fast forward: the driver shows up at the house but then asks for payment. My daughter flashes the emailed receipt, he says he has to call his manager, then disappears with the bag back to his car. After half an hour and me blowing up the store phone seven times, someone finally answered and told the driver to return. I called corporate and got an auto-text. Felt ridiculous, felt like I was negotiating for pizza. The food arrived eventually but the hassle left me annoyed and a little sad — needed a simple thing and it turned into a circus.
Coupon confusion, but pizza still decent
A random coupon showed up and of course I thought, great. I use Domino’s a lot, mostly for quick weeknight meals. I used this one on a weeknight after work. First try was carryout — app wouldn’t accept it. Switched to delivery. That’s when the price jumped. Not the tip, which I expect, but extra fees that pushed a “free” pizza toward nearly eight bucks. I poked around, adjusted the order, tried again. Then the app said there’s a $13 minimum for delivery. That felt misleading and kind of cheap. I called customer care, waited a few minutes, went back and forth, and they fixed the order. Pizza arrived hot. The cheese had a good stretch and the box was warm in my hands. Crust felt right, toppings were as I’d chosen. So I went from annoyed and skeptical to actually satisfied. Would be nicer if coupons were clearer. I’ll keep ordering, but I won’t assume “free” always means free.
Late-night pizza, weird service
57 PM from the 1st Ave Domino's. The food arrived around 11:17, hot and honestly the pies were fine, crust held up and cheese was decent. But the store didn't have any cups when I asked. I asked twice and then two employees got pretty rude, told me they couldn't give cups and shouted at me to leave. I asked for a manager and one guy said he was the supervisor and basically shrugged me off. I had my nine year old with me and he started crying because of the commotion, so I just took the boxes and left. It felt strange because they still took my order for drinks, so why not say up front that cups were out? In the end the pizza did the job and we ate in the car, but the attitude made the night more stressful than it needed to be. If you go late, maybe call ahead about cups/opening, and be ready to eat on the go. Honestly, wish they'd handled it differently and faster. Glad the pizza tasted okay though.
Local win after a delivery mix-up
I was kind of hesitant to order at all — I’ve used the same chain for ages and figured it’d be quick and simple, but then I got that weird call saying they couldn’t deliver to my street. My card had already gone through, everything looked normal, so yeah, skeptical. The manager explained their cutoff line and even sent a screenshot, which felt a little odd since I’d never had a problem before. We went back and forth, I tried to explain where I lived, and honestly it was getting annoying. In the end I decided to try a nearby place I’d never used, Jaffrey Pizza Barn, and wow — glad I did. Order process was easy, the staff actually seemed to care, and the food showed up hot and on time. I’m surprised and pretty thankful — the doubts I had before ordering mostly melted away as soon as I smelled the food. If you’re on the fence because a chain says they won’t deliver, give a local spot a shot. Might be better than you expect, and supporting them feels good too.
Avoid this Domino’s location
I wouldn’t recommend the Hunts Cross/Speke Hall Road Domino’s. I tried them once in-store and then ordered through Uber Eats — both were disappointing, so that’s my short take. I’ve used other Domino’s nearby (Allerton Road, Aigburth) for years and generally they’re fine, which is why I gave this place a shot. First impression in the shop was off — staff weren’t friendly and the whole thing felt sloppy. Then one night I ordered on Uber Eats, waited about an hour and a half with zero contact. The app later showed “delivered,” but nothing ever arrived. I rang the store number listed online; someone picked up, listened, then put the phone down twice without saying anything. No apology, no offer to refund, nothing — just silence. I called back, tried to be reasonable, but it went nowhere. I’ve seen other reviews saying the same thing (several people reporting missing orders), so this isn’t just me. It’s not all terrible — the pizza quality, when it arrives, is okay — but the communication and basic service here are unreliable. If you’re a hospital worker or anyone on a schedule, I’d go elsewhere.
Fixed by the folks at the counter
cluttered and pushy — several extra-item pop-ups kept appearing and once a duplicate large pizza showed up in the cart for that special deal (so weird). I got through it by removing the extras and double-checking each pizza. The site forces both phone and email to continue, which felt unnecessary but whatever. Entered my card and checkout went fine. Pickup in-store was smooth, staff friendly and honest about the previous mistake we had (they corrected it before). That’s the actual point I felt satisfied — not because of the website, but because the people handled the problem and didn’t make excuses. One real gripe remains: the on-screen receipt only lists how many pizzas and the total, not what goes on each one. Since toppings were the original issue, an itemized confirmation would save a lot of back-and-forth next time.
About Domino's Pizza
Domino's Pizza is an American multinational pizza restaurant chain founded in 1960 by Tom Monaghan and his brother, James. Initially named DomiNick's, the company was purchased by the Monaghans for $500. It underwent a name change to Domino's Pizza, Inc. in 1965. The company is headquartered in Ann Arbor, Michigan, and specializes in pizza delivery, though many stores also offer carryout options. Domino's has grown significantly since its inception, expanding its menu beyond pizza to include a variety of items such as pasta, bread sides, chicken, and desserts. It operates in over 17,000 locations across more than 90 countries, making it the largest pizza seller worldwide in terms of sales. Domino's pioneered the use of delivery vehicles and tracking technology to enhance delivery efficiency and customer satisfaction.
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Last update: November 2025
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Review with most votes
Large Pepperoni Pizza with Gar
I just got a big pepperoni pizza with garlic parmesan white sauce and some stuffed cheesy bread from this place. The pizza was cooked just right, lots of toppings, and the crust... Read onBy: E. Prohaska