Simply Chocolate - Overall Rating based on 22 reviews

41% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-20
Assorted Chocolate Gift Box
I just wanted to say that I was really happy with the chocolates I got from your store. They were...Read on
O. Walter

Most relevant negative review

  2024-01-06
Dark chocolate truffles
When I ordered those dark chocolate truffles from this company, I was really excited for somethin...Read on
Tony

Review with most votes

  2020-05-11
Mother’s Day package
Took my money and NEVER ARRIVED. No one picks up the phone. No one returns emails. Putting dispu...Read on
Mike

Reviews (22)

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    Assorted Chocolate Gift Box

    I just wanted to say that I was really happy with the chocolates I got from your store. They were all so good and you could tell they were made with really nice ingredients. And the packaging was really pretty, perfect for a gift. I definitely think anyone who loves chocolate should check out Simply Chocolate if they want something high-quality.


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    assorted chocolate gift box

    I absolutely love chocolate, and I recently treated myself to an assorted chocolate gift box from Simply Chocolate. Let me tell you, it was even better than I expected. The packaging was so well done, and when I opened the box, the smell was amazing. The flavors were incredible, each one bringing something special to my taste buds. You can really tell that Simply Chocolate puts a lot of care into their products. The chocolates themselves were like little pieces of art, made with top-notch ingredients that really made them stand out. Whether it was the smooth milk chocolate truffles or the rich dark chocolate ganaches, every bite was a delight. I couldn't get enough! The balance of flavors and textures in each chocolate was spot on, creating a wonderful tasting experience from start to finish.


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    Dark chocolate truffles

    Wow, those dark chocolate truffles I picked up here were amazing! They were so rich and creamy, and they just melted in my mouth. I seriously could eat them all day, every day. And the packaging was gorgeous, it made me feel fancy eating them. The fact that they were handmade with natural ingredients just made them taste even better. I am absolutely going to come back for more!


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    Assorted chocolate bars

    In simple terms, the chocolate bars from this company are amazing. You can really taste the quality of the ingredients in each bite, and the flavors are so rich and delicious. You can tell that they put a lot of care into making these hand-made chocolates, and the mix of new ideas and old-fashioned techniques is really impressive. There are so many different flavors to choose from, it's tough to pick just one favorite. Plus, the packaging is really classy and stands out, making the whole product even more appealing.


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    Dark Chocolate Truffle Box

    So, I heard this spot is famous for their fancy chocolates, but to be honest, I wasn't blown away. The dark chocolate truffles I got were okay, but nothing amazing. The taste was fine, but not mind-blowing, and the texture was a little too gritty for me. I was hoping for a more upscale vibe, but it didn't quite meet my expectations. In the end, I left feeling let down and unimpressed.


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    assorted chocolate gift box

    I was really looking forward to trying out Simply Chocolate because I had heard so many good things about their delicious treats. So, I decided to treat myself to one of their assorted chocolate gift boxes for a special occasion. I was really excited to dig into their hand-crafted chocolates. However, I have to admit, I was a bit let down by the whole experience. The chocolates just didn't hit the spot for me - they weren't all that flavorful or satisfying. Plus, the packaging wasn't as fancy as I had imagined, and the variety of chocolates in the box was pretty limited. I was hoping for a more indulgent and luxurious treat, but unfortunately, Simply Chocolate didn't quite meet my expectations.


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    Dark chocolate truffles

    When I ordered those dark chocolate truffles from this company, I was really excited for something amazing. But, man, I was pretty disappointed by how bland they tasted and how not-great the texture was. The box they came in looked fancy, I'll give them that, but the truffles just didn't match up to the fancy packaging. Plus, I thought they were a tad overpriced for what I got. I was really hoping for a rich, indulgent chocolate treat, but what I got was just meh.


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    Premium quality chocolate products

    I recently bought some really fancy chocolates from this company and let me tell you, they were amazing. They were handmade with top-notch ingredients, which made each bite taste so good and fancy. The flavors were unique and the way they were made really stood out from other brands. I liked that they used natural ingredients and were committed to being sustainable in their production. The packaging was not only cool but also made the chocolates even more appealing. They had a wide variety of chocolate bars, seasonal selections, and gift boxes that were perfect for any occasion. Overall, I highly recommend Simply Chocolate for anyone looking for a fancy chocolate experience.


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    Chocolate graham crackers

    SCAM! Their shipping chart says $10.98 for $29.99 order. I was charged $15.98. Customer service did not understand the issue despite the proof i sent. Scam..cancelled the order. Not a reputable company.


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    chocolate pretzels

    i placed an order for delivery before Christmas, relying on the website which stated it would be delivered by Dec. 23. When the recipient didn't receive it by Christmas I checked my account and saw that had not yet been given to the delivery service and the new delivery date was set for December 29! I was never advised that it would be late. The website misrepresented the delivery date, and never warned me about the actual date. I see that this is not the first time that they have missed the date for orders intended to arrive as a holiday gift. They should not be allowed to continue their business if they are going to mislead customers in that way..


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    Godiva Gold Ballotin Chocolates Box

    STAY AWAY FROM THIS COMPANY!!!!! THE WORST COMPANY I EVER DEALT WITH. I PURCHASED GODIVA CHOCOLATES ON DECEMBER 6TH, ON DECEMBER 10TH LABEL WAS CREATED BUT THEY NEVER SHIPPED IT. TWO DAYS BEFORE DELIVERY THEY SENT ME AN EMAIL SAYING THEY CAN'T DELIVER ITEMS I ORDERED. THERE'S NOBODY TO TALK TO AND NONES KNOWS WHAT IS GOING ON. SUPERVISOR NEVER AVAILABLE, NEVER CALLED BACK. WHEN I CALLED, THEY SAY "PLEASE HOLD, LET ME CHECK" AND THEN HANG UP ON ME OR TELL ME "I'LL CALL YOU BACK" AND THEY NEVER DID. WHEN I CALLED ON DECEMBER 26TH, I BEEN TOLD THAT GIFTS FOR MY CLIENTS WHERE NEVER DELIVERED AND I WAS OFFERED A PARTIAL REFUND. ARE YOU SERIOUS? ARE YOU KIDDING ME? ............


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    box of chocolates

    On 11/17/2022 I ordered a box of chocolates in a Happy Thankswgicving box to be sent to my neice. I called her to ask if she recived them. No. Then I check the receipt to find out that delivery was scheduled for 12/1. Obviously, this was a Thanksgiving gift.
    I cancelled the order and my new passport membership. Incompetent compaany to deal with.
    PS: In order to talk to a person, not a machine . I had to pretend I was making a new order.


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    Happy Valentine’s Day 19pc Chocolate Box

    Paid extra to have gift delivered on Valentines Day, didn't get there on-time and customer service, after over an hour + of waiting/chatting, told me there's nothing they can do for me. Would never use again.


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    Happy Birthday Box

    They delivered the right contents, but with the wrong box cover. Customer service promised to send another one with the correct cover, but again sent the wrong one. Customer service also bizarrely wanted the phone number of the recipient so they could call to apologize. I refused to provide it and told them to write a letter to the address if they wanted to contact the recipient. I do not see a way to email customer service, and I do not want to hang on the phone again. I am done. not ordering from them again.


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    Easter Truffles

    Product was delivered on time but was inedible. Zero response from Simply Chocolate to my request for their input. DO NOT purchase from this computer.

    Asked for a delivery date of Apr 21 for a birthday and they delivered it a week earlier. Way too early for the birthday. I complained that the way too early delivery ruined the surprise and asked for a response and haven't heard from them. Companies who stick their head in the sand (as suggested by other reviews) won't survive in this age of instant information. What's the point of specifying a delivery date and paying for such and Simply Chocolate ignores the customer


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    Two chocolate dinosaur eggs

    Paid $19.99 for shipping on two chocolate dinosaur eggs found out they were shipped regular FedEx Supposed to get them Good Friday. FedEx says they were shipped regular ground. Simply chocolate says they can’t help. I would give 0 stars on delivery but I can’t


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    A basket $160

    I was sent the wrong order basket and was waaaay less than the basket I ordered for Valentines Day! I contacted them about the mix up...was hung up on, one could not understand and last one said not to worry would reship the correct order ASAP...still waiting and it’s March 18! Chalk it off as a lesson learned, never again plus chocolate not that great for what they charge!


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    Simply Chocolate Happy Birthday Personalized Box

    I thought this would be a perfect gift for my daughter's 20th birthday since we couldn't be with her. I was so happy I could personalize the gift, but the finished product was not at all what I was expecting.

    Be careful when ordering!!! I asked multiple people how they would personalize and they were all throw off like I was.

    Super cute idea but needs better instructions.


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    Chocolate Basket

    Paid about $100 for a chocolate basket and only to receive a card box that had like $20 worth of chap chocolate that the dollar store has for $1! So disappointing and worthless.
    Wont be buying again or recommending to anyone. What a mistake.


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    Chocolates gift basket

    Poor and Unresponsive Customer Service.

    We purchased a chocolate gift box from this company. The order was delivered on time and the chocolates appeared fine, which was great, but the gift box was completely damaged (torn/ripped, pushed in/dented) and we couldn’t give the items away in the box and needed to repackage everything in something else. We contacted the company by email twice. We called and the operator hung up, just shortly into the call when information was being provided. We then completed the customer service survey that was offered for follow up and haven’t heard back. Their chat feature was also never working. This is all after a month of contacting them. We were extremely polite, understanding, and clear in each communication. We had higher hopes, but unfortunately don’t recommend this company.

    Buyer beware that if you have any issues with your order, it won’t get resolved.