Simply Chocolate - Overall Rating based on 22 reviews

41% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-20
Assorted Chocolate Gift Box
I just wanted to say that I was really happy with the chocolates I got from your store. They were...Read on
O. Walter
20

Most relevant negative review

  2024-01-06
Dark chocolate truffles
When I ordered those dark chocolate truffles from this company, I was really excited for somethin...Read on
Tony
32

Review with most votes

  2020-05-11
Mother’s Day package
Took my money and NEVER ARRIVED. No one picks up the phone. No one returns emails. Putting dispu...Read on
Mike
150

Reviews (22)

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  • Ordering

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    Would buy here again
    Overall

    Horrible experience

    My son and daughter in law ordered the Mother’s Day package for me. I was notified by FedEx of the tracking # and delivery date. Day of delivery was changed so I called FedEx. They told me package was damaged and being sent back. Gave me the claim number which I gave to my daughter in law. She called Simply Chocolate with the info and they were extremely rude and not helpful at all. They told her they were shipping me another one which they never did. They kept giving her the same tracking number as the one that was damaged. After being on the phone for over an hour they agreed to refund the cost of the package but not the shipping and tax. This is not acceptable. And they have 2 stars cause I wasn’t able to leave it blank or give only 1 star.

    E
    Eileen 1 review(s)
    1460

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    Would buy here again
    Overall

  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Mother’s Day package

    Took my money and NEVER ARRIVED. No one picks up the phone. No one returns emails. Putting dispute in with credit card company. This BOGUS review site will not let me rate one star. It will only let me go down to 2 stars...

    M
    Mike 1 review(s)
    1501

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    Would buy here again
    Overall

    Ordered on April 30. Was informed by E-mail mothers day package would arrive on May 7. Its May 18 and it still hasn't arrived. Sent two E-mails and called three rimes. No returns on either E-mail or phone. This company is a joke.

    J
    J.R.