Vivino Reviews

: 23

The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.

78% Would buy here again

Most relevant positive review

  2024-04-06
Awesome moldovan wine
I was able to try the Lupii wine from Gitana Winery in Moldova and let me tell you, it is amazing...Read on
D. Smitham

Most relevant negative review

  2024-02-29
Poor customer service experien
I had a bad experience with this company. Their customer service department was not helpful at al...Read on
L. Dietrich

Review with most votes

  2020-03-17
La Cantina tra gli Ulivi - Bos
I bought this directly from the vineyard near Cortona in south-east Tuscany. Made from 70-year-o...Read on
Paul Clarke

Reviews (23)

  (12)

 (5)

  (4)

  (2)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Specific wine from California

    Ever since we moved to Georgia, my wife and I have been trying to track down this one wine from California that she really likes. We searched high and low at different stores, but no luck. So, we decided to give online shopping a shot. And guess what? The prices online were pretty much the same as what we used to pay in California. We placed our order and, lo and behold, the wine showed up at our doorstep within a week. It was such a relief to finally get our hands on that wine. Overall, it was a really smooth experience and we were over the moon to have found what we were looking for.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Australian wine purchase

    I recently bought a bottle of Australian wine from Vivino and it was amazing. I first tried this wine when my son brought it back from England, and I was really impressed with how good it was. After looking into it more on Vivino, I got a really good deal to buy the same bottle. The price was really good and they even threw in free delivery. I ended up getting The Black Stump, Durif Shiraz 2021, and I just had to take advantage of the offer. Ordering online was super easy, and my delivery came even earlier than expected. All in all, my first experience buying from Vivino was excellent.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wine purchases after negative experience with previous vendor

    After a bad experience with another wine seller, I decided to try out Vivino for buying my wine. I've been using Vivino for a while just to check out what other users think about different wines. But when Underground Cellar suddenly closed and left me hanging, I decided to give Vivino a shot for actually buying my wine. And let me tell you, it's been great. Vivino keeps track of your orders really well and makes sure they get shipped on time. If there are any hiccups, they're quick to let you know. I totally recommend giving Vivino a go - you won't be let down.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My recent purchase.

    I gotta tell you, the customer service I got from this company was really something else. I haven't experienced anything like it in years. The team really went above and beyond to make sure my order was spot-on and just the way I wanted it. They even gave me a heads up when they noticed something off in my order to double-check it with me, which I thought was super thoughtful. The communication was excellent, making it a breeze for me to get in touch with any questions or worries. Whether I called or emailed, the team was always quick to respond and eager to help out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wine purchase

    My experience with the delivery process at Vivino was really disappointing. I ordered some wine and asked for a delay in delivery, but I never got a response to my request. The wine was coming all the way from California and took a whole week to get to me in hot 100-degree weather, which was pretty upsetting. On top of that, I couldn't get any updates on the delivery, which made me even more frustrated. I was worried about the wine being exposed to such extreme heat during transit, especially since I had specifically ordered ice packs to keep it cool, but it seemed like they were completely ignored. Overall, the delivery experience fell short and left a lot to be desired.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Awesome moldovan wine

    I was able to try the Lupii wine from Gitana Winery in Moldova and let me tell you, it is amazing! This red blend is so smooth and has a lot of Cabernet in it. It's like a yummy treat in a glass. I'm thrilled that I found it on this website and can have it delivered right to my doorstep.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wine order

    I recently had an amazing experience with an online wine seller. Their website was super easy to use and had all the info I needed to make a smart purchase. I got a really nice discount on my order, which was a pleasant surprise. At first, I was a little worried about how long it would take for the wine to get to me, but it actually showed up at my door way sooner than I expected. I was really happy with everything and I'll definitely be shopping there again. I would totally tell my friends to check out this online shop if they want a great wine-buying experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    La Cantina tra gli Ulivi - Bosco del Prete

    I bought this directly from the vineyard near Cortona in south-east Tuscany. Made from 70-year-old vines which might explain the wine’s complex, individuality & character. Balanced tannins, restrained, alluring scents and flavours ….. plums, blackcurrants, stewed strawberries beautifully overlaid with maraschino cherries. Eucalyptus, lavender, sage, black tea, sandalwood, sourdough….. all there in one delicious, restrained glass of Italy! Wonderful with roasted game birds (or wild boar), chicken, steaks, pasta with tomato sauce. Don’t hesitate to buy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Great deal, Chardonnay case, fast delivery, free shipping, highly recommended

    I just bought a case of Chardonnay from this wine store and let me tell you, I was really impressed by my whole experience. The deal I scored on the case was amazing, giving me top-notch wine at an unbeatable value. And the delivery? Lightning fast - the case was at my door just days after I ordered. And you know what sweetened the deal even more? The free shipping that came with it. All in all, I've always been happy with this shop and I suggest it to anyone in the market for good wine at a great price, with excellent service to top it off.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy wine purchase

    So, ya know, I was really diggin' this app that shot me a message sayin' I should snag this wine I was talkin' about. That was pretty cool, so I was like, "Sure, let's give it a go!" I just had to tap a couple buttons on the app, and BAM, three days later, the wine arrives at my doorstep! It was seriously the simplest wine buyin' experience ever, no stress whatsoever. It was awesome, man.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bought some wines

    I ordered some wines a while ago, but I still haven't gotten them. Can you believe it? The delivery guy claims he couldn't find my place and never even knocked on my door. The app says my order was delivered, but it definitely wasn't. And to top it off, I can't even get ahold of a real person for help, just that stupid chatbot. So frustrating!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wine purchase

    In general, I was happy with how my wine delivery went. But, I gotta say, it was kinda annoying that someone had to be 21 years old to sign for it. It would be nice if they could offer more options for delivery. Even with that small issue, the wine I got was really good quality.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Christmas orders and year-round shopping

    Vivino is where I always go for all my wine needs. Whether I'm buying wine for Christmas or just wanting to try something different throughout the year, Vivino never lets me down. The shipping is always fast and trustworthy, and the customer service is excellent. I really enjoy reading the customer reviews on the site; they help me find new wines and expand my taste preferences.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Poor customer service experience

    I had a bad experience with this company. Their customer service department was not helpful at all. I tried to cancel my order before it was sent out, but no one got back to me. I felt out of the loop since I didn't know what was going on with my order. It was annoying to only get a tracking number after my order was already on its way. In general, their customer service was not good at all.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Amarone wine price comparison

    I always check out Vivino before buying any wine, and I gotta say they really came through for me again. I was at the store the other day and saw an Amarone wine that looked like a steal. But then I hopped on Vivino and found out it was actually just the regular price. It just goes to show how important it is to use Vivino as a tool before buying any wine.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed Delivery Fiasco

    I recently bought something on Vivino and asked them to hold off on delivering it until I got back from vacation. But for some reason, they went ahead and sent it out right away, and it just sat at a UPS office for about 10 days. I was pretty bummed and inconvenienced by this lack of attention to my request. When I tried to cancel the order and get my money back, it took me almost 5 days and a bunch of emails and phone calls to finally sort things out. The whole situation made me start to wonder if Vivino's customer service is slipping. It definitely wasn't the awesome experience I was expecting from them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Website experience

    I just wanted to share that my recent wine purchase on your website went really well. Everything from placing the order, making the payment, to receiving my wines was super smooth. The checkout process was easy, and I appreciated getting updates on my order status. Overall, I was really satisfied with how user-friendly your website is. Thanks for making it easy to navigate!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Late delivery, lack of communication

    I was so excited to get this product I ordered, but man, the delivery was taking forever! After waiting around for four days with no sign of it, I finally decided to give customer service a ring. They told me it would come the next day, so I sat tight at home all day waiting. But would you believe it didn't show up until Friday? I just think if a company is using a courier, they should be on top of things and give us customers a heads up on when to expect our stuff.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Incorrect Wine Received

    I just bought 6 bottles of a special kind of wine from a famous Chateau, but they sent me a cheaper version by mistake. I'm bummed out because it's not what I wanted at all. I tried reaching out to customer service using the chatbot, but it didn't really solve my problem.


Others also viewed