Vivino39 reviews
This score is based on 39 genuine reviews submitted via US-Reviews since 2023.
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Arrived early, polite
Mid-move surprise
Mid-packing, fast delivery, they called.
Wasn't sure at first
Tried it today, skeptical then satisfied
Nice little surprise
Tipped by a friend, smooth taste, really glad.
Unexpected late-night score
Used it yesterday, delivery fast, support actually helpful
Wasn't expecting much
Friend recommended it; I doubted, same-day delivery convinced.
smooth but slow
Checkout was simple, but it took longer today.
Address hiccup
I tried it this morning; impression was smooth, but my address was wrong and I couldn't fix it, annoying, yet it mostly works.
Random lucky find
Bought a two-year run wine; pours smooth, lighter than expected, glad I snagged one after searching around.
Moving-day bubbly flop
Packed these for a messy moving-day celebration—felt like a reward. Bottles were off, tasted awful. Delivery was fast though, customer service eventually replied, phew.
Last-minute lifesaver
Needed drinks for hosting — quick delivery, good selection, really saved me.
Relief after address mix-up
I only relaxed when I finally held the bottles—after a mix-up on their Dutch partner's end had my address messed up. Courier wasn't the problem. Glad it worked out, but I wish they'd double-check partners next time, saved me a trip.
Didn't expect the silence
So I nearly canceled because I couldn't get anyone on support beforehand. I sent a couple messages and... crickets. Shipping said two days but took longer, so that sucked. Weirdly the item itself was better than I expected, so that surprised me. If you're thinking of ordering, maybe plan for delays and don't rely on quick help.
Glad they helped, but late shipment
glad Vivino fixed things — made me actually relieved. I ordered wine for an upcoming trip, expected the usual 48‑hour dispatch, but it didn’t ship so I had to cancel. Customer support was straightforward, helpful, refunded as promised; problem was the seller, not Vivino. First impression after contact was positive, surprised but relieved it worked out.
Deals that won me over
I almost skipped ordering — wasn't sure which seller to trust, and I had a few bad experiences elsewhere, but after trying Vivino a couple times my doubts faded. Some retailers are hit-or-miss, yet when it's sold by World of Wine I snatch it. UPS is quick; FedEx, not so much.
Good Pomerol, messy delivery
I first saw this bottle on a tiny online shop and bought it after my buddy kept going on about it; I even told my sister to give it a go. The wine is really nice, proper Pomerol character, worth buying. Delivery was annoying though — got a "delivered" message when nothing was there, then had to wait, courier changed and it showed up nearly a week later. A bit worrying but the wine itself is solid.
Liked it, support killed the vibe
I almost didn't buy this — I saw it on Instagram after a coworker sent the link. The product looked good and delivery was actually quick, so my product doubts faded. But customer support... ugh. They emailed me a 30% first-time coupon after I ordered, then blocked it when I tried to use it. Emails felt robotic and I got the run-around, no real help, so yeah, pretty disappointed.
Wine purchase
My experience with the delivery process at Vivino was really disappointing. I ordered some wine and asked for a delay in delivery, but I never got a response to my request. The wine was coming all the way from California and took a whole week to get to me in hot 100-degree weather, which was pretty upsetting. On top of that, I couldn't get any updates on the delivery, which made me even more frustrated. I was worried about the wine being exposed to such extreme heat during transit, especially since I had specifically ordered ice packs to keep it cool, but it seemed like they were completely ignored. Overall, the delivery experience fell short and left a lot to be desired.
Awesome moldovan wine
I was able to try the Lupii wine from Gitana Winery in Moldova and let me tell you, it is amazing! This red blend is so smooth and has a lot of Cabernet in it. It's like a yummy treat in a glass. I'm thrilled that I found it on this website and can have it delivered right to my doorstep.
Bought some wines
I ordered some wines a while ago, but I still haven't gotten them. Can you believe it? The delivery guy claims he couldn't find my place and never even knocked on my door. The app says my order was delivered, but it definitely wasn't. And to top it off, I can't even get ahold of a real person for help, just that stupid chatbot. So frustrating!
About Vivino
Yes. Vivino is an online wine marketplace and app where users can buy, rate, and review wines from around the globe. Founded in Denmark in 2010 by Heini Zachariassen and Theis Søndergaard, Vivino has grown to become the world's largest wine community and wine database, boasting millions of users. The platform uses a combination of community reviews, personalized recommendations, and a large database of wines to help users discover and purchase wines that match their tastes. Vivino's wine database and scanning feature, which allows users to take a photo of a wine label to find ratings, reviews, and pricing information, have been particularly influential in democratizing wine selection and enhancing consumer wine education and purchasing decisions.
Details
Contact Information
100 Montgomery Street, Suite 2000
94104 San Francisco
United States
☎ https://www.vivino.com/support
Categories Vivino
Page Statistics
Last update: December 2025
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Review with most votes
Fast delivery, disappointing w
The delivery came pretty fast and the package was nice, but the wine we got just wasn't our thing. It was actually a pricey bottle that we were really looking forward to en... Read onBy: Jessyca Franecki