Nakedwines24 reviews
This rating is based on 24 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Amazing wine
The wines here are seriously good, I'm always impressed. I've never had a bad bottle and the quality is top-notch. But let me tell you, the real stars are the customer service folks. I had a question and they were the friendliest people ever. It was like chatting with your best friend, but all about wine. Thanks so much, you guys are the best!
Red blend wine
The customer service I got was amazing. The team was so nice, helpful, and always great to work with. Whether it was the account team contacting me or customer support fixing problems, they always made me feel important and respected. It really made being a customer a good experience. I would definitely suggest their service to others.
Excellent wines, fabulous choices, brilliant prices
I just bought some amazing wines from this company and I have to say, I was really impressed. They had a great selection of wines to choose from, all at really good prices. The customer service team was super helpful and always there to answer any questions I had. I definitely suggest giving these wines a try, they went above and beyond my expectations. Whether you want to treat yourself or share with loved ones, these wines will definitely add some joy to any event. Plus, they're delivered right to your door for convenience.
My first wine purchase
I just bought my first bottle of wine and man, it was awful! I'm usually a beer person, but I thought I'd switch it up. The label didn't give me any clues and the taste was just bland and disgusting.
Best wine buying experience
I gotta admit, my experience with this wine buying platform has been top-notch. It really is the best way to buy wine, other than going to vineyards in person around the world. Their business model is fresh and focused on customers, offering top-notch wines at amazing prices. The only small drawback for me is the absence of a top-notch alcohol-free Italian red in their lineup. But all in all, I'm super impressed with Naked and grateful for their service.
Quality wines at reasonable prices
My neighbor was so nice and gave me a bottle of wine from this company, and let me tell you, it was really good! It was way better than some pricier ones I've had from the grocery store. I'm telling you, you gotta try wines from this company - they're top-notch for the price. You won't regret giving them a shot!
Wine order issue resolution
I had a bit of an issue with an order I got from this company not too long ago. But let me tell you, Laura and her crew really came through and gave me some top-notch help. They handled the problem super quickly and even threw in a little something extra for the trouble it caused me. I gotta say, I'm really impressed by how professional and committed they were to making me a happy customer. Big thanks to Laura and the team for turning a bad situation around for me.
6 fizz and 6 white wine, plus a bottle of champagne
I got a call last Friday from the company, asking me about what kind of wine I like for my next order. I was really happy to hear that they were offering me a great deal on 6 bottles of bubbly and 6 bottles of white wine. They even threw in a free bottle of champagne as a nice touch because I mentioned I was moving. My package arrived today and I have to say, I'm really impressed with how quickly everything came. The wines look top-notch and I can't wait to crack one open in my new place.
Membership benefits and discounts
I've been on this platform for a few years now, and I've really enjoyed it. I love being able to chat with the wine makers themselves and hear all about their love for making great wines. The customer service is amazing, they always go out of their way to help with any questions or problems. Plus, the membership pricing is great - I get awesome discounts that let me enjoy top-notch wines for way less than regular retail prices.
Long-time customer satisfaction
I've been a loyal customer for more than ten years now and I have to tell you, this company never fails to impress me. They really know how to make me feel valued and have always gone the extra mile to fix any problems with my orders, although those are pretty rare. I really appreciate how quickly they respond to my emails and I can vouch for their easy-peasy refund policy when I got a wine that wasn't quite up to par. I'm definitely sticking with this company because their top-notch customer service and great wines set them apart from the others. Hats off to this awesome company!
New wine delivery
Yodel totally dropped the ball on the first delivery and ended up breaking the box. Apparently, they claimed to have attempted delivery on Tuesday, but I didn't even catch a glimpse of them! I received a card stating their failed attempt, but I wasn't buying it. Thankfully, Naked Wines shipped out a new case and it finally made its way to me on Thursday evening, long after I had called it a night! Yodel really needs to step up their game. Shoutout to Naked Wines for saving the day and fixing Yodel's mistake!
Wine purchase
If you're on the hunt for a company that really takes care of its customers, then look no further. Let me tell you, the folks at this company really know how to make you feel special. I happened to stumble upon them after reading some reviews online, and let me tell you, those reviews were right on the money. From the moment I made my purchase, I was impressed by the exceptional service I received. It's not often you find a company that actually follows through on what they promise, but these guys do it in a fantastic way. I wish more companies would follow their lead and show customers how much they appreciate them. Props to Nakedwines for raising the bar!
loyal customer, high quality wines, excellent customer service
I've been a loyal customer of this company for a while now, and I gotta say, I'm always impressed by the top-notch quality of the wines I get. Whether I stick with my go-to faves or try out a new mixed mystery case, I'm never disappointed with the bang for my buck. I really like how this company supports independent wine makers, it gives each bottle a special touch. But what really stands out to me is their customer service - it's outstanding. Whenever there's been a hiccup with my order or delivery, they've been super quick to fix things up and make it right. That kind of attention and care is what keeps me coming back for more every time.
Great value wines
I was a little hesitant at first, but I decided to give it a shot and I was really impressed by how good the wines were and the affordable prices. These are not your average wines you find at the grocery store. I did end up canceling my subscription, but I still get some great offers on cases every now and then. The different types of wines and the great value they offer always keep me coming back for more.
Enjoyable experience, great prices and quality
I had a great time with the company. But sadly, I had to stop drinking due to health issues, so I no longer needed the wine subscription. Still, when I was getting those deliveries, I thought the wines were top-notch and the prices were fair. It was so convenient having the money come out of my account every month – it always made me happy to see my total drop by half or more. Even though I can't drink anymore, I'd totally suggest this company to anyone who loves wine.
Regular customer, missing bottle
I've been a customer of this wine company for a while now and I've always been happy with what they offer and how they treat me. But in my last order, one bottle was missing from the case. It was a bummer, but I shot them an email to let them know what happened. To my surprise, I got a response in just a day and they fixed the problem right away. I was really impressed with how they took care of me and how quickly they did it. Thanks for handling the situation so quickly!
Wide selection, Christmas hamper, quality wines
I just love all the different wines they have over at Nakedwines. Whether you're a fan of reds, whites, rose, or prosecco, they've got a little something for everyone. And let me tell you, their Christmas hamper is always a real steal. I've been treating myself to it every year since 2019. Every bottle I've tried has been top-notch, so you know they're sourcing from some top-notch wine makers.
Gift vouchers purchase
I've been buying gift vouchers from this company for a while now, and I've always had a good experience. The customer service team is on top of things and always quick to answer my questions. I've tried some of the wines from the company, and even though not all of them were my favorite, I liked that there were so many different choices. Being able to try out different wines to find what I enjoy is a cool idea. All in all, I've been happy with my experience and would definitely think about using their services again.
Excellent customer service experience
I had a really great experience with customer service at that company. The reps really knew their stuff, were super helpful, and didn't beat around the bush. They didn't give me any runaround and if they weren't sure, they didn't hesitate to figure it out and let me know what to do next.
Quick and easy subscription
I've only been subscribed for a short time, but I'm already hooked! The communication is excellent, the prices are fair, and I love all the different wines they offer. I've found some new favorites and tried wines I never would have thought of. Canceling or changing my subscription is easy too, which is definitely a big deal for me.
About Nakedwines
Naked Wines is an online wine retailer founded in 2008 by Rowan Gormley. The company operates by connecting customers directly with independent winemakers from around the world, allowing customers to fund winemakers in advance (through what the company calls "Angel" investments) in return for exclusive access to wines at wholesale prices. This unique business model aims to support winemakers financially to produce their wine without the typical marketing and distribution costs associated with the wine industry. Naked Wines' approach emphasizes a direct-to-consumer model, leveraging customer feedback and ratings to curate their offerings. The company has grown significantly since its inception, expanding its operations to the United States and Australia, and it has been recognized for disrupting the traditional wine retail sector.
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Contact Information
4th Floor, The Union Building, 51-59 Rose Lane
NR1 1BY Norwich
United Kingdom
Categories Nakedwines
Food & Drinks | Order Online | Wine & Beer
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Letzte aktualisierung: November 2024
Review with most votes
Simple and great
So sweet I can't explain how dependable on this store class one delivery system Adam Wartons wines with Grand peanuts and cashews How best and what a combination Above lines I... Read onBy: Bardot