Townhouse1 reviews

Not the relaxing fix I hoped for May 5, 2026

I walked in half-hungry and half-excited — had been saving for a treat because my feet were killing me after months of walking routes as a mail carrier. I pictured soft music, a soak, someone who knows what “thick nails” means and doesn’t act like I brought them a biology specimen. Instead it felt like an awkward audition. They tried to upsell a latte with the mani‑pedi, quoted a price that made me blink, and then the check‑in felt more like an inspection. One tech leaned in, poked my thumbnail and mumbled something about an infection — which was odd, I keep them short for work; not exactly the time for dramatic diagnoses. Then they inspected my toes and bluntly said they were “too thick” and “a little discolored” and refused the pedicure. I told them I see a podiatrist, that I walk all day so wear happens, but got a flat “it’s policy” and that was it. No offer to refer, no suggestion, no real help — just dismissal. Booking had seemed easy but the follow‑through was sloppy too; I wasn’t respected at my slot and waited while others got served. For a place charging premium, the way they delivered service felt cold and gatekeeper-ish. Left a little annoyed and honestly a bit small — I just wanted my feet fixed, not judged.