Make a Will2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Finally, some peace
Right when I clicked save on our latest tweak, I actually relaxed — weird, but true. We've used this site a few years and what sold me was how easy it is to jump in, make mirror wills with my husband, and not get nagged by emails. The portal's straightforward, and the annual fee — around £10, I think — lets you make several updates so we tinker without stress. Compared to another company that overcomplicated things, this feels simple and reliable.
Unauthorized charge and messy account access
I noticed a withdrawal from my account for something called "lifetime updates" that I never activated. I tried to log in to fix or cancel it and the account basically didn't exist — no active session, nothing. They later told me I had canceled the day after signing up, which made no sense because I couldn't even log in then. I asked for proof I had logged in or canceled; they couldn't provide any. Support sent a bunch of emails that didn't solve anything, just more replies and wasted time. At one point they offered to change my address for me, and when I said go ahead they said no, actually you have to log in and pay an extra £90 to do it yourself. That was the tipping point. The product might be fine if it worked, but the whole experience feels misleading and clunky — awkward login, unclear charges, poor follow-through. My advice: watch your bank statements and insist on evidence if they claim you did something you didn't.
About Make a Will
Make a Will is a legal-technology service focused on creating estate-planning documents through an online platform. It provides tools for preparing wills and related instructions in a guided, digital format. The service is aimed at individuals who want to draft a will without visiting a law office, typically for straightforward personal estates. Users complete an online questionnaire and receive a document intended for printing and signing according to local legal requirements.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: May 2026
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