Pet Plate - Overall Rating based on 21 reviews
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Flexible payment options
I'm really glad that the store gives us the option of flexible payment plans, like installment plans. It just makes shopping way easier for everyone, you know?
Subscription delivery service
I signed up for a delivery service for my pet's food and it was not a good experience. The company kept changing my delivery schedule without asking me and charged my account earlier than they said they would. I tried reaching out to customer support, but they didn't fix the issue quickly. I was really frustrated because they didn't have phone support and their customer service was unprofessional. I expected better.
Late and Incorrect Shipping
I've been having a lot of problems with this company's shipping and delivery. They keep messing up my orders, which has led to my dog running out of food multiple times. Their customer service isn't that great and hasn't been helpful in solving these issues. My dog has gastritis, so it's really important that her food gets here on time. Even after telling the company about this multiple times, they still fail to make sure the food arrives when it should. I've followed their instructions to change the delivery date, but the delays continue. It's just not acceptable and has caused a lot of unnecessary stress and hassle. I wouldn't recommend this company to anyone who depends on timely delivery of their pet's food.
Blue box delivery
My dog gets so excited when the blue box shows up from this place, it's like she hit the jackpot or something. And the food actually looks appetizing, not like those gross chunks from her old brand.
Late delivery of order
I've been having some issues with my orders not arriving on time from this service. Even though I place my orders ahead of time, they have been consistently delayed. The latest problem was when my food didn't arrive on the day it was supposed to and got rescheduled for a whole week later. It's been really frustrating dealing with all these delays and lack of preparation from the company. I've had to come up with other plans to make sure my pet gets their food on time.
Dog food delivery service
Let me tell ya, this dog food delivery service is a total game-changer. My furry buddy used to have all kinds of health problems, but ever since we switched to this service, those issues are a thing of the past. Not only does my pup absolutely love every recipe, but her skin and fur have never looked better. And let me tell you about the customer service - they are seriously amazing. Always super helpful and quick to fix any problems. I've been a loyal customer for so long, and only had one small issue which was taken care of right away. I can't even express how grateful I am for this service, and my dog is just over the moon to be chowing down on real, healthy food instead of that junk from the store.
Human grade dog food
The packaging for this dog food is top-notch, better than anything I've seen from other companies. Having easy cups with lids has been a total game-changer for me. I love that the food always arrives frozen, guaranteeing its freshness. And my dog can't get enough of it - she's shown a big difference in her health since we started using this brand. Her coat is shinier, she's more regular, and her energy levels are through the roof.
Five-year loyal customer
My dog has been chowing down on this company's meals for over 5 years now, and he's still doing great - healthy, happy, shiny coat, and regular bathroom visits. He still gets super excited before eating and never leaves a crumb in his bowl. And when I had a problem with a delivery, the customer service team was on it right away. My dog goes crazy for the chicken treats and skin and coat supplements. Thanks for taking care of our pets with such healthy food options!
Fresh pet food for Australian Shepards
I've been using this fresh pet food service for almost a year now, and I gotta say, I'm seriously impressed with how much they care about details. The customer service folks were so helpful right from the start, helping me pick the perfect plan for my two Australian Shepards. They really took the time to figure out what my dogs needed and liked, making sure the food was not only nutritious but tasty too. The food itself is top quality, and my pups gobble it up like there's no tomorrow. Thanks to Pet Plate, my furry pals are eating healthier and fresher, and I couldn't be happier with the whole thing.
Slow feeder purchase
I just bought a slow feeder for my dog because he was inhaling his food too fast. While looking for better food options, I found this awesome company that makes fresh, healthy meals specifically for dogs. It's great to know that my pup is eating top-notch food that will keep him healthy and happy for a long time. Ordering from this company is super easy, and their customer service team is so friendly and quick to help out.
Amazing customer service
The customer service here is so awesome. They're always quick and friendly, answering my questions right away. Ordering and stopping my deliveries is easy peasy on their user-friendly website. I really appreciate that there's no pressure if I need to skip a few orders. My 3-year-old Maltipoo absolutely loves her meals, and I love the containers with all the important info on them. Honestly, this company has really made me so happy!
Quick purchase process
I really liked how easy and quick it was to buy things from you. But, I was bummed to learn that your service is only for US customers after I already entered my dog's info and email. It's frustrating that this wasn't made clear from the start, especially since I'm not in the US. I'm worried I'll start getting ads I don't want now.
Wholesome ingredients, delicious-looking food, desire for grain-inclusive options
I thought the pet food had really good ingredients and the pictures of the meals looked delicious. But I was bummed to see they didn't have any options with grains. I care about grain-free diets and health stuff, so it would've been nice to have more choices. I haven't bought anything yet, but I might give their products a try later on if they add grains to their recipes.
Gas relief for Golden Retriever
My golden retriever was the worst when it came to gas, but ever since we started using PetPlate, his smelly gas problem is gone! Even my picky border collie stopped throwing up and now enjoys her meals. I'm so thankful for this food!
Pet Plate dog food
As a customer who has three dogs, one of them eats Pet Plate, and I have to say I'm really happy with this product. While my other two dogs eat different brands, Pet Plate really shines in terms of quality and how it looks. I like how they pay attention to the little things, like having bowls that you can reuse and use in the microwave. It's super convenient for me as a busy pet owner. And I also appreciate that Pet Plate has unique protein options like Venison that you don't find with other brands. My dog loves the taste and I feel good knowing he's eating really good, human-grade food.
Frozen pet food
Pet Plate has this frozen food for pets, which I gotta thaw out before I can give it to my dogs. I usually stick it in the fridge overnight to thaw. The packaging is good and easy to open once it's ready. The one big headache I have is trying to remove the film that covers the food - it's a real pain! I always end up tearing it off and then have to grab scissors to finish the job. I worry that my dogs might choke on it if they eat it. And my dogs aren't crazy about the food, but they eat it anyway. I'm thinking they'll get used to it over time.
The website is super easy to navigate, and the prices seem fair. The instructions are clear, and the delivery was right on time as promised. I think it's good for my dogs, with all the quality ingredients.
I'll give it another shot for sure, but I might wait a bit before ordering again. I truly believe it's a good choice for my dogs in the long run.Dog food that my furry friend loves
My dog really loves the food I got from this place! He gobbled it up super fast, even faster than when I cook for him at home. I was pretty surprised, but I guess it just shows how much he likes it. I just want the best for my furry buddy, and it looks like I found it here.
Protein-rich meals for my pets
My pets really enjoy the protein-rich meals from Pet Plate, especially the venison and lamb options. The shipping has been really easy and the customer service is excellent. I've had no problems pausing my deliveries when I need to, which is super convenient. These meals are not only convenient but also really healthy for my fur babies, which is a big plus for me. I'm overall really happy with my experience with this company.
Human grade lightly cooked dog food
This food wasn't my favorite compared to others I've tried. The packaging is a pain to thaw and it suggests way too many calories compared to the others I've had. The price is alright, not too bad though.
Quality dog food for mini poodle
My little poodle was having a tough time with food for a bit, always getting sick in the middle of the night. But ever since I switched to Pet Plate's top-notch dog food, she's been snoozing soundly all night without any problems. The ingredients are agreeing with her tummy and she's feeling healthier and more energetic overall. I'm super happy to have found such a great and nutritious choice for my furry buddy.
Review with most votes
Pet Plate: An Average Meal Del
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