All reviews of Rachel Reichert
Review about: Pet Plate
Late and Incorrect Shipping
I've been having a lot of problems with this company's shipping and delivery. They keep messing up my orders, which has led to my dog running out of food multiple times. Their customer service isn't that great and hasn't been helpful in solving these issues. My dog has gastritis, so it's really important that her food gets here on time. Even after telling the company about this multiple times, they still fail to make sure the food arrives when it should. I've followed their instructions to change the delivery date, but the delays continue. It's just not acceptable and has caused a lot of unnecessary stress and hassle. I wouldn't recommend this company to anyone who depends on timely delivery of their pet's food.